Magic Hour Rooftop Bar & Lounge

Review summary

1. M

   Maggie

   Atlanta

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great pretzel surprisingly and the view is very nice
   

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2. S

   Steven

   New York City

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We just had drinks. Nice view of Empire State Building Drinks were ok. Service was excellent. A nice place to hang
   

   Magic Hour Rooftop Bar & LoungeResponded 2 days ago

   Thanks for the review, Steven! We're thrilled to hear that you enjoyed your drinks and our view. It's great to know that our service met your expectations. We always strive to provide an excellent experience for our guests, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon!
   

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3. K

   Kyron

   Baltimore

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Don’t go here. It is a waste of time and the expresso martinis are pre-packaged 🤮🤮🤮🤮
   

   Magic Hour Rooftop Bar & LoungeResponded 2 days ago

   Hi Kyron. We understand maybe our expresso martinis with premium vodka and pre dripped espresso might not be to your liking and for that, we apologize. We appreciate your feedback and will definitely take it into consideration. Hope to welcome you back with a better experience soon!
   

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4. D

   Dalissa

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and so were the drinks. I love this place and frequent it often
   

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   Magic Hour Rooftop Bar & LoungeResponded 2 days ago

   Thanks for visiting us, Dalissa! We're thrilled to hear it!
   

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5. N

   Nicole

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service & food. Love the ambiance. Thank you.
   

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6. K

   Krystal

   New York City

   1 review

   4.0

   1 review

   Dined on January 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Definitely a good central spot to meet I had a couple of my colleagues who came from all 5 boroughs and The County for a meet a greet. The ambiance was good wish it had little more lighting for pictures. The food was pretty decent and the service was great. There is concern about the elevator it’s a bit too dark. For safety reason they should more light especially as this establishment serves alcohol. Overall is a good place to visit.
   

   Magic Hour Rooftop Bar & LoungeResponded 2 days ago

   Thanks for visiting us, Krystal! It's great to know that you appreciated our ambiance and found our food and service to be good. We take your feedback about the elevator safety seriously and we'll look into this matter. We appreciate your kind words and look forward to your next visit!
   

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7. M

   Melissa

   Philadelphia

   9 reviews

   5.0

   9 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an amazing experience for our birthday celebration!
   

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   Magic Hour Rooftop Bar & LoungeResponded 2 days ago

   Thanks for visiting us, Melissa! We look forward to welcoming you back for more celebrations in the future. Cheers!
   

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8. S

   Silvana

   Seattle

   4 reviews

   2.0

   4 reviews

   Dined on January 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food wasn’t great and white wine wasn’t chilled.
   

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9. L

   Layla

   New York City

   1 review

   2.0

   1 review

   Dined on January 11, 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   Very disappointed seen videos on TikTok and was expecting pink flowers inside and more space outside. Came whilst visiting New York would have went somewhere else if known not all outside. Also low tables expected to eat brunch on so decided to only order a muffin have one drink and leave.
   

   Magic Hour Rooftop Bar & LoungeResponded 2 days ago

   Hi Layla, We strive to create a unique and enjoyable atmosphere for our guests by rotating our fun seasonal installations. We appreciate your feedback on the space and the table arrangement. We're also disappointed to hear about your dining experience, as we aim to provide a memorable experience for all our guests. We'll take your comments into consideration as we continuously strive to improve our services. We hope you'll give us another chance in the future.
   

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10. D

    David

    VIP

    New York City

    7 reviews

    1.0

    7 reviews

    Dined on January 6, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    They check you in downstairs, but when you get off the elevator and stand in the hallway, no one is there. You wait, ignored by every staff member who passes by. When you try to get their attention, they act like they don’t see you, too busy talking to each other. This goes on for about 20 minutes. Finally, you walk through on your own, noticing that one side has a party while the other side is empty. During that time, I ended up booking a new reservation somewhere else—which, by the way, is not easy on a Sunday night when you’re looking for a specific aesthetic. But I managed to find another rooftop that actually had a real kitchen open. My date and I walked back to the elevator, only to finally be told, “Goodnight,” by a random woman who appeared out of nowhere. I guess she was supposed to check us in initially, but at this point, it didn’t matter anymore.
    

    Magic Hour Rooftop Bar & LoungeResponded on January 7, 2025

    Hi David! Thank you for your feedback. We apologize for the lack of attention you experienced upon arrival; this doesn't reflect our standards. Your comments are invaluable, and we're addressing this with our team to ensure it doesn't happen again. We hope to have the opportunity to provide you with a better experience in the future.
    

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