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Maggiano's - Richmond, Richmond, VA

Maggiano's - Richmond

4.3
4.3
4737 Reviews
$30 and under
Italian

Make a reservation

2 people
7:00 PM
Booked 94 times today

About this restaurant

  • Good for special occasions
  • Good for groups
  • Romantic
Join us for lunch or dinner at Maggiano's Short Pump Town Center and savor the rich flavors of Italian-American dishes inspired by Nonna’s traditional recipes. Our Richmond restaurant is known for being inside Short Pump's unique outdoor mall experience and specializing in serving large parties up to 20 people in our main dining room and private event rooms that are perfect for weddings, business meetings, holiday parties, and large family gatherings. Visit us at 11800 West Broad St. or book your reservation today!
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
    (804) 253-0900
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Tim Parker
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Neighborhood
    Short Pump
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

What 4,737 people are saying

Maggiano's - Richmond reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4.4Service
  • 4.3Ambience
  • 4Value

NoiseModerate

Loved For

  • Virginia

    Most Booked

  • Richmond

    Good for groups

  • Richmond

    Romantic

  • Richmond

    Good for special occasions

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Maggiano's in Richmond offers an inviting atmosphere and delightful Italian cuisine. Despite occasional delays due to high demand, patrons appreciate the "outstanding service" and "delicious food." Standout staff members like Melissa, Ana, and Nello enhance the dining experience with their attentiveness. It's a "must-visit" for memorable occasions.

4,737 Reviews
  1. Shelli

    Richmond13 reviews

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our experience at Maggiano’s tonight was one for the records! I can honestly say that we had the BEST service by our wonderful waitress, Amanda, that we have ever had! She was witty, welcoming, kind, and very attentive. It’s been a while since we’ve dined here, but we will be back soon based on the delicious food, but also to see our new favorite server!!!! ⭐️⭐️⭐️⭐️⭐️

    Is this helpful?

  2. Marie

    Charleston3 reviews

    4.0

    Dined 6 days ago

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 4
    The food was not great. It was ok, so not worth the cost. Last time the food was amazing so we were very disappointed. The service was the best.

    Is this helpful?

  3. Barbara VIP

    Richmond32 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful as always! Service prompt and food great

    Is this helpful?

  4. OpenTable Diner VIP

    Raleigh1 review

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 1
    The food was cold when it arrived. Some entrees were undercooked. Our adult group was seated next to a large children’s group who constantly ran by our table knocking against our chairs .

    Is this helpful?

  5. Tomica VIP

    Richmond28 reviews

    5.0

    Dined on March 6, 2025

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    My blackened salmon was delicious but it was a little spicy from the peppers. Overall, everything was good.

    Is this helpful?

  6. Ryan

    Western NC5 reviews

    4.0

    Dined on March 1, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The wait for food was a long time and apps came very far apart. The service was fantastic, Melissa was on top of things, just super busy.

    Is this helpful?

  7. Robert

    Richmond10 reviews

    2.0

    Dined on February 28, 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    We used to go to Maggiano's for years almost every Friday. A President was brought in last year and he changed everything not to our liking. Yesterday we further found out that the General Manager and Chief Chef left and more changes not to our liking. We left the restaurant without eating or drinking anything and most likely will not return.

    Is this helpful?

  8. OpenTable Diner

    Richmond2 reviews

    5.0

    Dined on February 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Overall great experience but I wish they had more happy hour food options and would bring back the buy one, take one deal

    Is this helpful?

  9. Emani

    Richmond1 review

    1.0

    Dined on February 23, 2025

    1. Overall 1
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was cold and there were a lot of complaints. But management handled everything very well, and our server was amazing. Really was just the kitchen behind due to the crowd

    Is this helpful?

  10. Melissia

    Richmond7 reviews

    4.0

    Dined on February 23, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was a very busy night, so service was a little slow and cramped, but the food was good.

    Is this helpful?

FAQs

Maggiano's - Richmond is rated 4.3 stars by 4737 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 94 times today
Google Map for Maggiano's - Richmond

11800 West Broad Street, Richmond, VA 23233

Additional information

  • Neighborhood
    Short Pump
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Tim Parker
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
    (804) 253-0900
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
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