Madison Restaurant

Review summary

1. C

   Caroline

   London1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing and our waiter, Ashvin was super helpful. Great service.
   

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   Madison RestaurantResponded 1 day ago

   Hi Caroline, thank you so much for your kind review! We're thrilled to hear you had a great experience with us and that Ashvin took good care of you. Looking forward to welcoming you again soon!
   

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2. C

   Charis

   London1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were amazing, the cool vibe and ambience were totally amazing, the food was delicious and we had a fabulous birthday celebration !
   

   Madison RestaurantResponded 2 days ago

   Dear Charis, thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Looking forward to serving you again soon!
   

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3. L

   Lara

   San Francisco2 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Had very high expectations for this place and was unfortunately very disappointed The miscommunication between the servers and the kitchen completely ruined our experience . Before even receiving our drink from the bar our third course desert was brought to our table Then an issue with missing items from main along from proper silverware. After expressing my concerns to management, not much was really done to make up for it . Beautiful venue and the food itself was excellent props to the chef other than that was very disappointed.
   

   Madison RestaurantResponded 3 days ago

   Hi Lara. We're sorry to see your rating and would love to understand more about your experience at Madison. We always strive to provide the best food, service, and atmosphere, so if there’s anything we could have done better, please do let us know. Your feedback is important to us, and we’d love the opportunity to welcome you back for a much better experience.
   

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4. T

   Thiago

   London1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   An extremely inattentive waiter. He only came to our table to take our orders without explaining the menu. He didn't welcome us in a decent way and he was extremely rude when asking us questions. We received our main course and we didn't have any more drinks. We weren't asked or offered wines, drinks, nothing. A real disregard! I really don't recommend this restaurant for dinner. Just to be on the rooftop patio and have drinks where people are much more polite and efficient. They really care of the customer.
   

   Madison RestaurantResponded 3 days ago

   Hi Thiago. We're sorry to see your rating and would love to understand more about your experience at Madison. We always strive to provide the best food, service, and atmosphere, so if there’s anything we could have done better, please do let us know. Your feedback is important to us, and we’d love the opportunity to welcome you back for a much better experience.
   

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5. M

   Maurice

   London1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wish I'd stayed longer !! Had 3 course meal absolutely exquisite meal and surprise bday drink too thanks to all the wonderful staff it was magnificent....then to top it off a live dj playing upstairs on the terrace ...wish I could have stayed longer it has everything for the entire night . Thanks for a memorable 50th!
   

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   Madison RestaurantResponded 4 days ago

   Dear Maurice, thank you for the amazing review! It means the world to us here at Madison. We’re so grateful for your kind words and support, can’t wait to welcome you back soon!
   

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6. S

   Sophie

   London1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The whole terrace blocked off due to construction work. I wouldn’t recommend going until that is complete, the best view was from the lift
   

   Madison RestaurantResponded 5 days ago

   We're sorry to see your rating and would love to understand more about your experience at Madison. We always strive to provide the best food, service, and atmosphere, so if there’s anything we could have done better, please do let us know. Your feedback is important to us, and we’d love the opportunity to welcome you back for a much better experience.
   

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7. T

   Tony

   London2 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Mother’s Day experience in great surroundings
   

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8. S

   Sharon

   London2 reviews

   3.0

   Dined on March 29, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   6 of us dined at 5pm. The restaurant seemed very poorly lit. The food was ok, the cocktails were good. However, when we sang ‘Happy Birthday’ we were told off for making a noise in public. When we complained, we were bought the bill. We spoke to the manager who apologised and took money off the bill. It wasn’t about the money, it was about my birthday. I have dined in much nicer restaurants. We never stayed for after dinner drinks, we went to The Ned and finished our evening in there…..much better service.
   

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9. L

   Lauren

   London1 review

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good evening, staff were very welcoming and friendly. Food was delicious and a great atmosphere overall.
   

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10. J

    James VIP

    London104 reviews

    4.0

    Dined on March 26, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Met a friend for a catch up. Lovely venue woih great views, especially St Paul’s. Had the steak which was lovely.
    

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