M Italian

Review summary

1. d

   don

   Cleveland2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was amazing, food was amazing! We Will definitely be back. Out of the 6 of us we tried 4 different menu items, Chicken Parm, Steak Frittes, M pasta, and a Margherita pizza. Finished dinner with some amazing desserts.
   

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2. J

   Joe VIP

   Cleveland6 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for a late lunch and the service was great and the food came out quickly and was delicious. Even the valet service was excellent and very professional.
   

   M ItalianResponded 1 day ago

   Joe, we are so pleased to hear you enjoyed your late lunch with us! Thank you for the review Joe, see you again soon!
   

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3. a

   amy

   Cleveland3 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The bread was raw, the potatoes in my breakfast pizza were raw… the server was great but our food wasn’t awesome. 😔
   

   M ItalianResponded 1 day ago

   Hello Amy, We appreciate you taking the time to share your feedback with us. We're glad to hear that you enjoyed our service, but we're sorry to hear that our food did not meet your expectations. We take pride in our dishes and it's disappointing to learn that they fell short this time. Your comments are valuable and will be considered as we aim to improve. We hope you'll give us another chance to impress you with our food in the future. Best regards, M Italian Management Team
   

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4. M

   MICHELLE

   Cleveland8 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first visit to M Italian - the food was very good - the service by Mary was excellent and we were able to take advantage of the happy hour appetizers and drinks which most restaurants do not allow on weekends. We will definitely be back. Thank you! - Michelle Rosati
   

   M ItalianResponded 1 day ago

   Hello Michelle, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your first visit to M Italian and found our food to be very good. It's great to know that our happy hour and appetizers added to your dining experience. We're also glad to hear that our service met your expectations. We strive to provide excellent service and it's always rewarding to hear when we've succeeded. We're looking forward to welcoming you back soon! Best regards, The Management Team
   

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5. S

   Sandra and Jim

   Cleveland9 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We very much appreciate the bar staff’s friendliness, professionalism and input regarding the menu selections! The food is consistently very good…tasty and well-executed!
   

   M ItalianResponded 1 day ago

   Thanks for the review, Sandra and Jim! We're thrilled to hear that you appreciate our friendly bar staff, professionalism, and menu selections at M Italian. It's wonderful to know that you enjoyed our consistently tasty food and well-executed menu. We strive to provide a great experience for our guests, and your feedback is greatly appreciated. We look forward to serving you again soon!
   

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6. J

   Jeff

   Cleveland1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waitress was wonderful. Lasagna was good too.
   

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   M ItalianResponded 7 days ago

   Hey Jeff, Thank you so much for your 5-star review! We're thrilled to hear that you enjoyed our lasagna and found our service wonderful. We strive to provide our guests with a memorable dining experience, and your kind words are a testament to that. We're looking forward to your next visit at M Italian. Thanks again!
   

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7. K

   Keith W VIP

   Cleveland4 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time. Food and Service was great. Plan on coming back soon
   

   M ItalianResponded 7 days ago

   Thanks for the feedback, Keith W! We're thrilled to hear that you had a great time at M Italian and that you enjoyed our food and service. We always strive to provide an exceptional dining experience, so your positive feedback means a lot to us. We're already looking forward to your next visit and promise to keep up the good work!
   

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8. d

   david VIP

   Detroit17 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Meal was delicious. First server was not good. Second server was amazing! Service overall is subpar. Waited 1/2 hour for seating despite having reservations.
   

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9. OT

   OpenTable Diner

   Cleveland2 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant, our server was outstanding!!!
   

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10. S

    Schad VIP

    Cleveland11 reviews

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As always, great time at M. Food and service wonderful. My only negative, it is way too loud.
    

    M ItalianResponded on March 10, 2025

    Hi Schad, Thank you for your wonderful review and for choosing M Italian for your dining experience! We're thrilled to hear that you enjoyed our food and service. We understand that the noise level was not to your preference and we sincerely apologize if it was too loud. We appreciate your feedback and will certainly look into this matter. We look forward to welcoming you back soon for another great experience. Best regards, The Management Team
    

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