M Italian

M Italian reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jeff

   Cleveland1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waitress was wonderful. Lasagna was good too.
   

   • 

   M ItalianResponded 2 days ago

   Hey Jeff, Thank you so much for your 5-star review! We're thrilled to hear that you enjoyed our lasagna and found our service wonderful. We strive to provide our guests with a memorable dining experience, and your kind words are a testament to that. We're looking forward to your next visit at M Italian. Thanks again!
   

   Is this helpful?

2. K

   Keith W VIP

   Cleveland4 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time. Food and Service was great. Plan on coming back soon
   

   M ItalianResponded 2 days ago

   Thanks for the feedback, Keith W! We're thrilled to hear that you had a great time at M Italian and that you enjoyed our food and service. We always strive to provide an exceptional dining experience, so your positive feedback means a lot to us. We're already looking forward to your next visit and promise to keep up the good work!
   

   Is this helpful?

3. d

   david VIP

   Detroit16 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Meal was delicious. First server was not good. Second server was amazing! Service overall is subpar. Waited 1/2 hour for seating despite having reservations.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Cleveland2 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant, our server was outstanding!!!
   

   Is this helpful?

5. S

   Schad VIP

   Cleveland11 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, great time at M. Food and service wonderful. My only negative, it is way too loud.
   

   M ItalianResponded on March 10, 2025

   Hi Schad, Thank you for your wonderful review and for choosing M Italian for your dining experience! We're thrilled to hear that you enjoyed our food and service. We understand that the noise level was not to your preference and we sincerely apologize if it was too loud. We appreciate your feedback and will certainly look into this matter. We look forward to welcoming you back soon for another great experience. Best regards, The Management Team
   

   Is this helpful?

6. M

   Mary

   Cleveland4 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   I’ve always been a huge fan but the carbonara and the grilled chicken salads were average, at best. I love their brunch and happy hour and pizza, but this time food was sub par. So sad. Love the space and service is good
   

   M ItalianResponded on March 9, 2025

   Hello Mary, Thank you for your feedback. We're glad to hear that you've been a fan of M Italian for many years. We're sorry to hear that our food did not meet your expectations this time around. We appreciate your patience and understanding as we continually strive to improve our offerings. We hope you'll give us another chance to impress you with our food in the future. Best regards, The Management Team
   

   Is this helpful?

7. M

   Mary VIP

   Cleveland28 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   We were rushed through. My husband’s branzino and risotto was served lukewarm. A server spilled a drink on the floor and splashed on my husband’s jacket and shirt. Very loud and rushed through. We were there less than 60 minutes when we had hoped to have a nice evening with our friends. We left and went to another local bar.
   

   M ItalianResponded on March 9, 2025

   Thanks for visiting us, Mary. We're truly sorry to hear about your recent experience at M Italian. It's our goal to provide a comfortable and enjoyable dining experience, and we're disappointed to hear that we fell short during your visit. We take your feedback about the service and temperature of your dishes seriously and will address these issues with our team. We hope you'll give us another chance to make it right. Best, The Management Team
   

   Is this helpful?

8. C

   CHRISTOPHER

   Cleveland1 review

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Very good food. Service was good. Would have rather parked my own vehicle. We will certainly return.
   

   M ItalianResponded on March 9, 2025

   Thanks for the review, Christopher! We're delighted to hear that you enjoyed our food and service at M Italian. We're always striving to improve and we'll certainly take your comments into consideration. We're looking forward to welcoming you back soon!
   

   Is this helpful?

9. M

   Megan VIP

   Cleveland11 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food as always. Was too loud and hard to hear the people talking at my table
   

   M ItalianResponded on March 9, 2025

   Hello Megan, We're thrilled to hear that you enjoyed your meal at M Italian! We're sorry to hear that the noise level was a bit too high for your comfort. We appreciate your feedback and will certainly take it into consideration to improve our guests' experience. We hope to see you again soon for another great dining experience. Best regards, The Management Team
   

   Is this helpful?

10. C

    Chris VIP

    Chicago4 reviews

    5.0

    Dined on March 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Outstanding food and warm hospitality!! Must do!!!
    

    M ItalianResponded on March 9, 2025

    Thanks for the feedback, Chris! We're thrilled to hear that you enjoyed the food and found our hospitality warm. Your words mean a lot to us. We look forward to your next visit at M Italian. Best, The Management Team
    

    Is this helpful?