Luminosa

Review summary

1. r

   ronald

   Naples

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great pizza dough. The Margharita pizza was excellent.
   

   Is this helpful?

   Report
2. w

   wesley

   VIP

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service tremendous! Food equally great. Interior very nice!
   

   LuminosaResponded 1 day ago

   Hello Wesley, Thank you for dining with us. We appreciate the 5-star review, your nice comments on the service, food, and ambience, and knowing you had a tremendous visit. Thank you for the support and we look forward to welcoming you back soon. Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

   Report
3. J

   John

   Western NC

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time diners at this beautiful restaurant. Will keep coming back to go through the entire menu!! A quiet table tucked in an alcove, charming and knowledgeable waiter, Jamie, and great food made for a wonderful Christmas dinner.
   

   LuminosaResponded 1 day ago

   Hello John, Thank you for dining with for the first time. We appreciate the 5-star review and knowing you had a wonderful visit. We always are happy to learn when our service team members are recognized for providing friendly, knowledgeable, and warm hospitable service. We will be sure to pass along your nice compliments to Jamie. Thank you for the support and we look forward to welcoming you back soon (hopefully before next Christmas). Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

   Report
4. V

   V

   Western NC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb in every regard: outstanding service, excellent dishes, welcoming and comfortable.
   

   LuminosaResponded 1 day ago

   Hello V, Thank you for dining with us. We appreciate the 5-star review, your nice comments on the food and service, and knowing you had a "superb" visit. Thank you for the support and we look forward to welcoming you back soon. Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

   Report
5. L

   Leah

   Raleigh

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was delicious and server was very knowledgeable but we waited for our food for a very long time and portions of pasta were small
   

   LuminosaResponded 2 days ago

   Hello Leah, Thank you for dining with us. We appreciate the 4-star review and your nice comments on the food. We also appreciate your feedback on the wait time for your entrees to arrive. We certainly apologize for the longer than usual wait. I did look into this and discovered there was a period during the evening the kitchen got hit with multiple orders at the pasta station causing a delay. We would like to welcome you back to enjoy a couple pasta entrees on us. Thanks again and enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

   Report
6. K

   Kaighn

   Western NC

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great first experience! Excellent cocktails and service. I loved the handmade pasta!
   

   Is this helpful?

   Report
7. K

   Kathryn

   Western NC

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service from Dimitri. Lovely atmosphere. Inventive cocktails. Every dish seemed to have an unexpected element that enhanced the overall flavor. We were a party of six and everyone enjoyed everything. Only suggestion is to add a chocolate dessert to the menu. Highly recommend.
   

   LuminosaResponded 2 days ago

   Hello Kathryn, Thank you for dining with us with your party of 6 on Christmas eve, We appreciate your 5-star review and knowing everyone had an enjoyable visit. We always are happy to hear when our service team members are providing "outstanding" service. We will be sure to pass along your nice comments to Dimitri. We hope to welcome you back soon. Thank you for the support. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

   Report
8. C

   Carolyn

   Charleston

   71 reviews

   5.0

   71 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic experience! I made rez strictly on OT reviews not knowing it was an Indigo Road Hospitality Group property of which I am a huge fan. If you are fortunate enough to land Ace N as your server, trust him on your adventure through the menu. His knowledge of flavors, preparation, and pairings were perfection. Bone marrow Tater Tots, charcoaled carrots, Chef Cut CAB, Tiramisu, Super Tuscan, and Nonino all amazing!!!!
   

   LuminosaResponded 2 days ago

   Hello Carolyn, Thank you for dining with us. We appreciate your 5-star rating and knowing you had a "fantastic experience". We always enjoy learning when our service team members are providing knowledgeable, attentive, and warm hospitable service. We will pass along your nice comments to Ace. We also appreciate you being a huge fan of the Indigo Road Hospitality Group and now have found another property and restaurant to enjoy. Thank you for your support and enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

   Is this helpful?

   Report
9. W

   William

   Western NC

   56 reviews

   4.0

   56 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   A superb dining experience. First rate staff, lovely, slightly upscale decor, solid wine list, imaginative and well executed menu, including a range of house-made bread, imaginative pizza and pasta, meats and more. Lots of parking nearby, two nice bars in-house.
   

   Is this helpful?

   Report
10. P

    Pamela

    VIP

    Western NC

    46 reviews

    5.0

    46 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was so wonderful…there was a party at the next table that made a lot of noise; mostly laughing. One woman needed to use her indoor voice and we had trouble hearing each other, but the food, drink, ambiance and holiday cheer was in the air, so it was all good!
    

    LuminosaResponded 3 days ago

    Hello Pamela, Thank you for dining with us. We appreciate the 5-star review and knowing you had a "wonderful" visit. We are sorry you were seated next to a louder group enjoying the holidays in a big way. We also appreciate your support during these challenging times in Asheville and hope to welcome you back soon. Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
    

    Is this helpful?

    Report