Lulu Bar

Review summary

1. P

   Peter

   Hawaii

   8 reviews

   vip
   4.0

   8 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Terrific food and service. Atmosphere pretty loud - hard to hear each other talking.
   

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2. T

   Tammy

   Calgary

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service, delicious food and definitely something I couldn’t do at home! Fun upbeat vibe just a little noisy.
   

   Lulu BarResponded 5 days ago

   Hi Tammy, Thank you so much for the wonderful review! We’re thrilled to hear you enjoyed the service and the food—it’s exactly what we aim for! It’s great to know that our dishes offered something unique that you couldn’t do at home. We’re also happy that you felt the fun and upbeat vibe we work hard to create! We understand that the energy can get a bit lively at times, but we’re so glad you still had a memorable experience. We can’t wait to welcome you back for another delicious meal soon!🍍
   

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3. N

   Niki

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great! We had the brussel sprouts, kale salad, friend chicken and steak. Everything had a lot of flavour and was cooked well. Service was a little slow to start but it improved. We were told a few times that they had another reso coming in and would need the table at a certain time, despite there being multiple open tables but they ended up letting us stay beyond the mentioned time… assuming they just sat them at one of the other open table. The server brought me a little shot glass full of one of their cocktails with a candle in it as we were celebrating my birthday! I thought that was a nice touch!
   

   Lulu BarResponded 5 days ago

   Hi Niki, Thank you for your review, and for celebrating your birthday with us! We’re so happy you enjoyed the brussel sprouts, kale salad, fried chicken, and steak—those are team's favorites too! We apologize for the slow start to service but are glad it picked up. We appreciate your understanding regarding the table timing and are glad we could accommodate you. Thanks again, and we’d love to see you back soon!🍍🤩
   

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4. D

   David

   Calgary

   106 reviews

   vip
   4.0

   106 reviews

   Dined on November 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Highlights were the cucumber salad, crispy potatoes, branzino, and lamb. Good wine list with reasonable prices. Service was very friendly but somewhat slow due to the place being busy.
   

   Lulu BarResponded 7 days ago

   Hi David, Thank you for the wonderful review! We're so glad you enjoyed the cucumber salad, crispy potatoes, branzino, and lamb—they're some of our favorite dishes, and we're happy to hear they hit the mark for you. It's also great to know you appreciated our wine list. We appreciate your patience with the service and will continue working to improve during busy times. We can’t wait to welcome you back for more delicious meals and great wine!🍍
   

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5. E

   Erica

   Calgary

   4 reviews

   4.0

   4 reviews

   Dined on November 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I made a reservation for 2 at Lulu but upon arrival they didnt seem ready for us, the host and her manager were struggling with where to put us. Finally they decide to "tuck us away" upstairs. I was disappointed by this as there were several better tables downstairs sitting empty. We asked to be moved so we didnt have to sit upstairs all alone and they were able to place us at a much better table by the bar. This left a really sour first impression on us as we should have received a better experience. Why book ahead if theyre going to stick you at the worst table they have? Aside from that, their happy hour is a great deal and we enjoyed some good cocktails and food. I did find that the cocktail was mostly ice so I'm glad I wasn't paying full price for it. The chips and dip were fantastic, I would definitely order those again
   

   Lulu BarResponded 7 days ago

   Hi Erica, Thank you for taking the time to share your experience. We’re truly sorry for the confusion with your seating, and we understand how frustrating it must have been to feel like you were given a less-than-ideal table, especially after making a reservation. This is not the standard we strive for, and we’re reviewing our seating procedures to ensure we avoid this kind of situation in the future. We’re happy to hear you enjoyed the happy hour, cocktails, and chips & dip, though! Your feedback about the drink’s ice content is also appreciated, and we’ll be sure to review this with our team. We hope you’ll give us another chance to provide you with the excellent experience you deserve. Thanks again for your feedback! Warm regards, Diana Zahoruiko 🍍
   

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6. N

   Neville

   Toronto

   2 reviews

   vip
   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place, incredible service. Great portions and delicious food!
   

   Lulu BarResponded 7 days ago

   Hi Neville, Thank you so much for the wonderful review! We’re thrilled to hear that you had an amazing evening and enjoyed the food, portions, and service. Zoe and the entire Lulu Bar team will be so happy to hear your kind words. It’s always a pleasure to be your go-to spot when you’re in Calgary, and we can’t wait to welcome you back for another great experience! Thanks again for your support, and see you soon!🌴
   

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7. L

   Lindsey

   Calgary

   6 reviews

   5.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and server was very knowledgeable and attentive. Great mocktails as we don’t drink.
   

   Lulu BarResponded 7 days ago

   Hi Lindsay, Thank you so much for the fantastic review! We’re thrilled to hear that you enjoyed both the food and the service. We're especially glad you appreciated our mocktails — we put a lot of thought into creating flavorful, refreshing options for guests who prefer non-alcoholic drinks. We look forward to welcoming you back soon to try more of our delicious creations!🍍
   

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8. OT

   OpenTable Diner

   Calgary

   2 reviews

   3.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was exceptional. Had the duck, Brussels sprouts, and a few starters and it was all great. What was not great was service. Drinks were ordered and did not arrive until AFTER we got our starter food. Then when asked if we wanted another drink we indicated we would want another with dinner. Again, we had received our drinks at the tail end of our meal. We had another reservation elsewhere after dinner and I had to drain a $17 cocktail in about 10 minutes- which was not ideal. No one checked on us to make sure our food was correct or if we needed anything else. If they had, I would have indicated to not put in another cocktail order and just bring me a beer instead since that would probably be faster. On the whole- food is great. Service was abysmal. It was as though there was no rhyme or reason for when they show up to your table and how much consideration is given to your experience. Logic would dictate that if your table would prefer their drinks with their food, then if they already have their food- maybe confirm if they still want to wait another 30 minutes for a cocktail order or if they’d like something else. Service was a let down to the fantastic work being done in the kitchen.
   

   Lulu BarResponded 7 days ago

   Hi there, Thank you for your thoughtful review. We’re delighted to hear that you enjoyed the food, especially the Duck and Brussels sprouts. However, we deeply regret that your experience with our service did not meet your expectations. It’s clear from your feedback that the timing of your drinks, as well as the lack of attention during your meal, created unnecessary frustration, and for that, we are truly sorry. Thank you again for sharing your thoughts. We’d appreciate the chance to welcome you back and provide a much better experience. If you’d like to discuss this further or give us another opportunity, please don’t hesitate to reach out directly on my email dzahoruiko@lulubar.ca Warm regards, Diana Zahoruiko LuluBar🌴
   

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9. OT

   OpenTable Diner

   Calgary

   8 reviews

   5.0

   8 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An incredible experience all around! I highly recommend pre-ordering one of the multicourse set menus. We chose the $60 one, and it was a very wide variety of food, and absolutely plenty for three couples, six people total. Service is top-notch and they take food allergies very seriously. We love you Lulu!
   

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   Lulu BarResponded 7 days ago

   We appreciate you taking the time to review us! We are so happy to see that you enjoyed your experience. Hope to see you again soon ☀️🍹
   

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10. M

    Meara

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on November 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff was very accommodating of dietary restrictions. A dairy free menu was available and our server was very helpful explaining the modifications. Food is always delicious and it’s a wonderful space and atmosphere.
    

    Lulu BarResponded on November 3, 2024

    Hi Meara, Thank you for your amazing review! We’re so happy to hear that our staff made your experience enjoyable by accommodating your dietary restrictions. Knowing that you found our dairy-free menu helpful and delicious means the world to us! See you soon 🌸
    

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