Luk Fu - Philadelphia Live!

Review summary

1. E

   Edwin

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pepper steak was great and so was the service!
   

   Luk Fu - Philadelphia Live!Responded 6 days ago

   Thanks for the awesome review, Edwin! We’re thrilled to hear you enjoyed the pepper steak and had a great experience with our service. Your feedback motivates us to keep delivering delicious meals and top-notch hospitality!
   

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2. H

   Helene

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were phenomenal! Our server checked on us and kept our table clean. The manager also stopped by several times to see if we needed anything. We brought leftovers back to our room. The food was so good we didn’t mind eating it cold.
   

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   Luk Fu - Philadelphia Live!Responded on November 23, 2024

   Helene, thank you for your fantastic review! We're thrilled to hear you enjoyed the food and service. Our team takes pride in providing an exceptional experience, and it's great to know you loved your leftovers too! We look forward to welcoming you back soon!
   

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3. g

   gregory

   VIP

   Philadelphia

   17 reviews

   5.0

   17 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never tried it before but glad I did. I will 100% be back.
   

   Luk Fu - Philadelphia Live!Responded on November 5, 2024

   Gregory, we're thrilled to hear you had a great first experience! It's fantastic to know you'll be back. We can't wait to welcome you again soon!
   

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4. K

   Keith

   VIP

   Philadelphia

   30 reviews

   3.0

   30 reviews

   Dined on October 19, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were surprised by how tasty the meal was. The drinks were decent. Server could have been a little more attentive. We would definitely eat there again.
   

   Luk Fu - Philadelphia Live!Responded on October 20, 2024

   Thanks for sharing your experience, Keith! We're glad to hear you enjoyed the meal and drinks. We appreciate your feedback about the service and will work on improving attentiveness. Looking forward to welcoming you back for another visit!
   

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5. L

   Lynn

   Detroit

   2 reviews

   4.0

   2 reviews

   Dined on October 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My mom and I were seeing a show at Live Casino and had dinner at Luk Fu beforehand. Overall, it was a positive dining experience. Our server was very friendly and the sashimi martini and Chinese eggplant and pork were delicious. Both my mom and I thought the appetizers were too small.
   

   Luk Fu - Philadelphia Live!Responded on October 20, 2024

   Thanks for sharing your experience, Lynn! We're thrilled to hear you enjoyed the sashimi martini and Chinese eggplant and pork. We appreciate your feedback on the appetizers and will certainly take it into consideration. Looking forward to welcoming you and your mom back for another great meal!
   

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6. R

   Reginald

   Philadelphia

   1 review

   5.0

   1 review

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Isabel was the best! If you ever dine there in the weekend evenings, ask to be served by Isabel.
   

   Luk Fu - Philadelphia Live!Responded on October 14, 2024

   Thanks for the fantastic feedback, Reginald! We're thrilled to hear you had such a great experience with Isabel. She truly goes above and beyond for our guests. We look forward to welcoming you back for another memorable evening!
   

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7. g

   gregory

   VIP

   Philadelphia

   87 reviews

   4.0

   87 reviews

   Dined on October 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food was good and our waiter was great. Two negatives. One, they charge a 3% fee on the entire bill. It’s not for using credit cards. Maybe it’s to pay their rent. Two, I had a spicy Margarita drink which was tasty but there was so much ice that’s all I did was taste it. For $17 I would think I would get more than 4 sips. Stick with beer anything else has srinkflation
   

   Luk Fu - Philadelphia Live!Responded on October 10, 2024

   Thanks for the feedback, Gregory! We're glad you enjoyed the food and service. We appreciate your insights on the drink and fee; we’re always looking to improve. Your comments will be shared with the team to enhance our guests' experience. Hope to see you again soon!
   

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8. M

   Margaret

   Philadelphia

   7 reviews

   4.0

   7 reviews

   Dined on October 4, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was excellent. Server was very nice and answered all our questions. Food was good and hot.
   

   Luk Fu - Philadelphia Live!Responded on October 7, 2024

   Thank you for your kind words, Margaret! We're thrilled to hear you enjoyed the excellent service and hot food. Your feedback motivates us to keep delivering great experiences. We hope to welcome you back soon for another wonderful visit!
   

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9. OT

   OpenTable Diner

   Philadelphia

   1 review

   5.0

   1 review

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and atmosphere. Can’t wait to go back. 
   

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   Luk Fu - Philadelphia Live!Responded on September 28, 2024

   Thanks, OpenTable Diner! We're thrilled to hear you enjoyed the food and atmosphere. Your support means a lot to us, and we can’t wait to welcome you back for more great experiences!
   

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10. OT

    OpenTable Diner

    New York City

    5 reviews

    3.0

    5 reviews

    Dined on September 27, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Service was good although not overly friendly. Convenient location to sports and concert venues. Have eaten here twice. Both times we felt the hot dishes were better than the sushi. The sushi is only of average quality and expensive. Not much taste difference between the yellowtail, salmon and tuna. The salmon was somewhat fishy. We did like the spicy tuna hand roll. The pepper steak and pork dumplings were good.
    

    Luk Fu - Philadelphia Live!Responded on September 30, 2024

    Thanks for your feedback, OpenTable Diner. We’re glad you enjoyed the pepper steak and pork dumplings! We’re always striving to improve our offerings, including sushi quality. Your comments are valuable, and we hope to provide a more satisfying experience on your next visit.
    

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