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Lou Malnati's - West Loop, Chicago, IL

Lou Malnati's - West Loop

4.5
4.5
64 Reviews
$30 and under
Pizzeria

Make a reservation

2 people
10:30 PM
Booked 43 times today

About this restaurant

  • Good for groups
  • Neighborhood gem
  • Good for special occasions
No true Chicago experience is complete without a visit to one of the oldest names in Deep Dish Pizza: Lou Malnati’s. Located in the trendy West Loop neighborhood of Chicago, join us to enjoy Legendary Chicago Deep Dish and thin crust at the place that’s been perfecting it for 50+ years. A cozy, yet stylish dining experience awaits in the two-story space, with an ambience that makes you want to sit back and relax. Whether you’ve been out shopping, sightseeing or in a day full of meetings, Lou Malnati’s West Loop is the perfect spot to satiate your deep dish cravings.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Pizzeria, Italian, American
  • Hours of operation
    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Phone number
    (312) 243-4000
  • Website
    https://www.loumalnatis.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Considered the oldest family name in Chicago pizza, Lou Malnati's is as rich in history as its pizza is in flavor. Whether you’re hosting a get together for family and friends, or a corporate event at your office, our specialists will customize your order.<br /><br />Please call (888) 998-9034 to speak with a member of our Catering Crew.<br />
  • Private party facilities
    Malnati’s success comes from our commitment to quality. Whether you’re hosting a get together for family and friends, or a corporate event, our team can customize a menu that is sure to satisfy your crew! The Lou’s team will make your event a huge success by providing first-class service and sincere hospitality perfect for any occasion.
  • Location
    1235 W Randolph St, Chicago, IL 60607-1517
  • Neighborhood
    West Loop
  • Parking details
    Public Lot
  • Additional
    Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Private Room, Takeout, Wine

Menu

View menu on restaurant's website

What 64 people are saying

Lou Malnati's - West Loop reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.4Service
  • 4.4Ambience
  • 4.4Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
Lou Malnati's - West Loop offers a "great dining experience" with "delicious deep dish pizza" and a welcoming atmosphere. The staff, often praised for being "friendly and attentive," enhance the experience. While some mention service inconsistencies, the overall sentiment is positive, with many appreciating the "authentic Chicago style pizza" and convenient parking.

64 Reviews

  1. Renee

    Chicago3 reviews

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fast and Friendly Service! Great atmosphere and great food!

    Is this helpful?

  2. BVH017 VIP

    Naples4 reviews

    4.0

    Dined on February 15, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    They didn’t have the pre-order placed for the heart shaped pizza. After discussion, allowed us to order it. But no heart shaped cookie. I flew up from Florida, met my boyfriend from Wisconsin, and insisted we have that special for Valentines Day. Told him about the donation to a food charity too. Took a lot of the “specialness” out of it.

    Is this helpful?

  3. Alice

    Louisville6 reviews

    4.0

    Dined on February 14, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    We can always count on a nice dining experience at Lou's. Even though it was Valentine's Day busy, the food was good and our server attentive.

    Is this helpful?

  4. Bonnie VIP

    Chicago3 reviews

    5.0

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love this location, pizza are delicious love the flavor of the deep dish

    Is this helpful?

  5. Carol VIP

    Chicago38 reviews

    4.0

    Dined on February 1, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Great experience dining in the West Loop. Staff was friendly and knowledgeable. Location was new, clean and had a great ambiance. Noise level was perfect. Definitely a great spot to have a nice dinner with some tasty pizza!

    Is this helpful?

  6. Vignesh

    Columbus2 reviews

    5.0

    Dined on January 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service. The cheese deep dish pizza was outstanding.

    Is this helpful?

  7. Michael VIP

    Las Vegas1 review

    2.0

    Dined on December 30, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    Nobody acknowledged us about our anniversary. And our waiter barely came to our table all night. Other staff members were basically the ones taking care of us all night even though it wasn’t their responsibility

    Is this helpful?

  8. John and Jen VIP

    Chicago166 reviews

    4.0

    Dined on December 18, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Visited Lou Malnati's on Randolph and had a very nice dining experience. We tried both the deep dish and the sausage, mushroom, and cheese thin crust. The deep dish was everything you'd expect from Chicago's finest, with a perfectly crispy crust and layers of delicious, gooey cheese and savory sausage. The thin crust was equally delightful, with a great balance of flavors from the toppings. The atmosphere was warm and welcoming, making it a perfect spot for a cozy meal. The staff were attentive and friendly, adding to the overall enjoyment of the evening. Highly recommend this place if you're looking to indulge in some top-notch pizza!

    Is this helpful?

  9. Christina VIP

    New York City4 reviews

    3.0

    Dined on December 14, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Thin crust took 30 min to come out and it was too long of a wait for me as we have two small children. Their salad was excellent though

    Is this helpful?

  10. Greg VIP

    Toronto45 reviews

    3.0

    Dined on December 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Good place to get Chicago deep dish pizza when visiting Chicago.

    Is this helpful?

FAQs

Lou Malnati's - West Loop offers takeout which you can order by calling the restaurant at (312) 243-4000.

Lou Malnati's - West Loop is rated 4.5 stars by 64 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
10:30 PM
Booked 43 times today

Order delivery or takeout

Google Map for Lou Malnati's - West Loop

1235 W Randolph St, Chicago, IL 60607-1517

Additional information

  • Neighborhood
    West Loop
  • Hours of operation
    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    Pizzeria, Italian, American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Private Room, Takeout, Wine
  • Website
    https://www.loumalnatis.com/
  • Phone number
    (312) 243-4000
  • Catering
    Considered the oldest family name in Chicago pizza, Lou Malnati's is as rich in history as its pizza is in flavor. Whether you’re hosting a get together for family and friends, or a corporate event at your office, our specialists will customize your order.<br /><br />Please call (888) 998-9034 to speak with a member of our Catering Crew.<br />
  • Private party facilities
    Malnati’s success comes from our commitment to quality. Whether you’re hosting a get together for family and friends, or a corporate event, our team can customize a menu that is sure to satisfy your crew! The Lou’s team will make your event a huge success by providing first-class service and sincere hospitality perfect for any occasion.
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