Los Jefes Grill

Los Jefes Grill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Ronisha

   Cancun1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I would like to express my concerns regarding my recent experience at your restaurant. The advertisement for bottomless mimosas was misleading. When we ordered, our server informed us that the bottomless mimosas were limited to five servings. Additionally, we were surprised to find charges for refills on the bottomless mimosas, which was not disclosed at any point during our visit. When we addressed this issue with the manager, he seemed unaware that there was no clear communication in the restaurant regarding additional fees for bottomless mimosas or for flavored mimosas. To make matters worse, another server, who was not our designated server, intervened in the situation by presenting a bar menu to our group. Unfortunately, the menu was for margaritas, not mimosas, and this led to further confusion and frustration. The interaction escalated into a loud argument, which was unprofessional. The situation took an even more troubling turn when this server called the police and falsely claimed that one of our group members had pushed her, even though it was her coworker who had pushed her first. When we suggested reviewing the security footage to clarify the incident, the server changed her account of what happened. This experience has left us deeply disappointed. The misleading advertisement, the lack of transparency regarding charges, and the unprofessional behavior of the staff have led me to believe that this establishment is not operating with integrity. Furthermore, the slow service compounded an already frustrating experience. I hope that you take these concerns seriously and take steps to ensure better communication and service for future guests.
   

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2. OT

   OpenTable Diner

   New Orleans1 review

   2.0

   Dined on March 6, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   It’s been a couple of years since I’ve been here and I won’t go back. Our food was good. The hostess was very friendly as was the runner from the kitchen who brought our food out. They were actually the ones the made our dining experience better. We asked several times for drink refills, sweetner for the tea, an extra plate and napkins from our waitress and never did get them. The hostess and runner were helpful and brought these items to us. Our party consisted of 4 adults and a 4 year old and I was surprised to see that a 20% large party gratuity had been added to the bill. I considered speaking to the manager which is something I never do but he had been at a couple of other tables that had complaints and actually argued with them. There are too many other places in this area to eat where the experience and atmosphere is better so in the future I’d prefer to spend my money at those establishments.
   

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3. R

   Reginald

   New Orleans5 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress was great. All the staff and managers were great!
   

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4. g

   garrett

   Las Vegas2 reviews

   1.0

   Dined on February 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   The mahi mahi on the fish tacos was extremely "fishy" and the shrimp on the grilled shrimp salad were so bad that the entire table of 7 could smell them when it was brought to the table. We ate before the dinner rush and only had two other tables seated at the time, however service was very slow. By the time the last person was served, the first person had already finished their meal.
   

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5. E

   Erryce

   Mississippi1 review

   5.0

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Service was excellent and we were seated immediately.
   

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6. R

   Rodrea

   New Orleans2 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love coming to this restaurant because I enjoy the food, drinks and the overall atmosphere. I’ll continue to visit this restaurant for its great hospitality.
   

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7. L

   Lo

   New Orleans1 review

   5.0

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience was great! Our food was yummy, drinks were bomb, waitress was top tier always apologizing for what she thought was delays but it actually wasn’t long lol the only issue was the floors in the middle area was extremely slippery. Like I had to walk very very careful and just as I said I didn’t want to fall and elderly woman fell : ( I went over to assist. I do not recall any member of management coming out to check on her or speak with her
   

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8. R

   Robert VIP

   New Orleans313 reviews

   3.0

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The chef's salad was bland, service was slow - waiter hardly present
   

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9. R

   Robert VIP

   New Orleans313 reviews

   3.0

   Dined on November 4, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The shrimp burrito lunch dish was too spicy even though I had requested it served without jalapeños
   

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10. R

    Robert VIP

    New Orleans313 reviews

    4.0

    Dined on October 20, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The southwest eggroll with honey mustard was just right, delicious, con mucho sabor!
    

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