Lone Star Texas Grill - Pickering

Review summary

1. S

   Shella

   VIP

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our first time in the Pickering location. Our server was amazing. Loved the service.
   

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2. C

   Christopher

   Toronto

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall great experience. Steak was cooked perfectly to my standards. Salsa was amazing. Fajitas were amazing. Would recommend.
   

   Lone Star Texas Grill - PickeringResponded 4 days ago

   Dear Christopher, we're happy that you enjoyed your experience and loved some of our top sellers like our famous salsa and fajitas!! We look forward to welcoming you again soon!
   

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3. L

   Lisa

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service and food. Very friendly staff too. We loved our time there!
   

   Lone Star Texas Grill - PickeringResponded on February 15, 2025

   Dear Lisa, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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4. H

   Hannah

   Toronto

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always get the same thing when I’m here, and it’s always fantastic! The queso is excellent, and the fajitas (especially the tortillas & chicken) are the best! I would definitely recommend!
   

   Lone Star Texas Grill - PickeringResponded on February 17, 2025

   Dear Hannah, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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5. l

   leanne

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Steak fajitas are the best! Ask for your steak to be cooked a little more if you don’t like your steak to show red through it. Cajun shrimp are so good and I highly recommend the original lime margarita.
   

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   Lone Star Texas Grill - PickeringResponded on February 15, 2025

   Dear Leanne, we're happy that you enjoyed the fajitas and our famous margaritas! We look forward to welcoming you back soon!
   

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6. N

   Nick

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined on January 29, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Franchises should be consistent. I felt this experience was sub par compared to the experience I always have in Oshawa. Service was good. Very friendly and relatable, but food quality was not to standards.
   

   Lone Star Texas Grill - PickeringResponded on January 30, 2025

   Hi Nick, thank you for rating your dining experience with Lone Star on Open Table. We are very happy to hear that the service was up to our standards, however, I am very sorry the food was not up to our normal standards. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at pickering@lonestar.ca. Thank you, and we look forward to welcoming you again soon!
   

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7. S

   Stephanie

   VIP

   Toronto

   44 reviews

   4.0

   44 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We took our niece to her favorite restaurant for dinner. Alabama 714 was our server. She was excellent, very attentive, made sure our order was perfect. The fajitas were good, our only criticism is that the torts are being made SO small, it is hard to make the perfect wrap with such small torts. Otherwise it was a great evening.
   

   Lone Star Texas Grill - PickeringResponded on December 28, 2024

   Thanks Stephanie! We're happy to hear you enjoyed your visit and look forward to welcoming you again soon.
   

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8. K

   Kate

   Toronto

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not very impressed with lone star. We arrived at 7pm we ate at 8:30. Myself and one of my guest found HAIR in our food, another guest ordered fries never got it then was told by the waitress it was “forgotten” then when she did get it everyone was done! Not impressed and don’t recommend coming here
   

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9. C

   Charmaine

   Toronto

   5 reviews

   3.0

   5 reviews

   Dined on October 5, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   There is no way to tailor the menu to your needs. My granddaughters meal appeared with a hair in it. And food was basically cold.
   

   Lone Star Texas Grill - PickeringResponded on October 12, 2024

   Hi Charmaine, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Pickering@lonestar.ca so we can follow up directly and make this right for you.
   

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10. R

    Riana

    Toronto

    1 review

    2.0

    1 review

    Dined on August 18, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    We had requested a high top and were seated at a booth surrounded by yelling children. When only half the meals finally arrived, our waitress came over to ask how everything was despite nobody eating yet (as we were still waiting on two meals) and that was the last we saw her until we finally got her attention and asked for the bill. Nobody came to ask how the food was which was problematic as my crispy fish tacos were missing 90% of their toppings. My tacos were supposed to include jack cheese, tomatillo salsa, cilantro, and ancho poblano crema as I had asked for no pico de gallo, mole, and pickle slaw. My tacos came out with nothing more than shredded lettuce and some sauce. Lettuce is not even included in the toppings. I would have spoken up had my server returned, but she never did. The toppings that came with the fajitas were beyond sad. The topping bowl is already small as is and it looked like it was filled to 3/4 at best. This was a very disappointing experience at a place my family once loved.
    

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