Lone Star Texas Grill - Cambridge

Review summary

1. N

   Nola

   Toronto4 reviews

   1.0

   Dined on February 23, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Terrible service at this location. We waited 20 minutes and no server came and it wasn't that busy. Unlikely to return
   

   Lone Star Texas Grill - CambridgeResponded on February 28, 2025

   Hi Nola, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Cambridge@lonestar.ca so we can follow up directly and make this right for you.
   

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2. D

   Danny

   Philadelphia1 review

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   All good with minor issues, the service took long for us to receive our drinks then at the end of our dinner then the deserts took awhile to come out. We we're there for over 2hrs by the time we finished our meal which included desert. It was pretty busy there so that's probably why it took longer than usual for us to receive our drinks and desserts.
   

   Lone Star Texas Grill - CambridgeResponded 5 days ago

   Hey Danny! Thanks for coming in, we're glad you enjoyed the visit (But that definitely sounds like it took a little longer than it should have.) We always appreciate the reviews though! See you again soon!
   

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3. N

   Nancy VIP

   Toronto12 reviews

   4.0

   Dined on February 21, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were a little concerned walking in as we saw at least three very large groups still waiting for their orders still. As it turns out, our waitress was very attentive and our food came quickly. It was delicious!
   

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4. T

   Tammy

   Toronto1 review

   5.0

   Dined on January 11, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was amazing!!! We were a large group and the servers were very friendly and engaging with everyone. They provided efficient service and really make it a positive experience for our group. The food was great too. Some items were a little expensive but it tasted good and we had some leftover to take home.
   

   Lone Star Texas Grill - CambridgeResponded on January 14, 2025

   Thanks Tammy!! we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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5. p

   philip VIP

   Toronto11 reviews

   5.0

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   server fantastic ,cook cooked to perfection, nice place to eat
   

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6. B

   Barbara

   Toronto1 review

   2.0

   Dined on December 31, 2024

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 3

   We made a reservation in the lounge. The hostess sat walk ins before us in the lounge and then when it came to us she said “oh sorry we overbooked the lounge “! Not true!! She didn’t bother looking at reservations and we lost out!! Why bother making reservations. Put a damper on the night!!!
   

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7. P

   Peter

   Toronto11 reviews

   3.0

   Dined on December 30, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Overall good was disappointing. We had the 2 can done with sirloins and they were not very flavourful. I asked for some salt but it didn’t make it much better. My wife ordered the fajitas and she said the chicken lacked any seasoning.. On the plus side the queso and chips were good. But entries were disappointing
   

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8. T

   Trina VIP

   Toronto88 reviews

   1.0

   Dined on December 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was the worst service and food I have ever had while dining out. It took a very long time for waitress to come to our table to greet us and get menus and an even longer time to get our soft drinks. The food was very poorly put together and was not good. I have eaten at lone star many time and the food has been way better than today. Quite disappointing.
   

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9. E

   Emily

   Ottawa1 review

   5.0

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   amazing!! had a team dinner and had an amazing server and overall experience
   

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10. D

    Dale

    Toronto1 review

    1.0

    Dined on November 16, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 5

    The food was great, except for the baskets of tiny, broken chips … we ordered a second basket hoping for better chips but again after the few big pieces on top we were left with crumbs! But the worst thing was the service! We finished eating around 6:50pm and at 7:39 our server had still not been by, we had to flag down another worker to find our server! She gave us a quick apology and asked if we wanted our bill. Umm yes, obviously we were way past done and ready to go. Very disappointed we didn’t get the birthday celebration we came for - no big hat or servers came by to sing for my daughter’s birthday! I guess when our server, Clementine, forgot to come back for us she forgot about the birthday celebration too. Our party of 7 drove all the way from Harriston for this special evening and it was a bust :(
    

    Lone Star Texas Grill - CambridgeResponded on November 17, 2024

    Hi Dale, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Cambridge@lonestar.ca so we can follow up directly and make this right for you.
    

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