Lone Star Texas Grill - Barrhaven

Review summary

1. M

   Mary

   Ottawa3 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   I know it was a busy time but we didn’t receive our food for almost an hour. I did have children with me so I thought it might have been a bit quicker, but all in all it was very good
   

   Lone Star Texas Grill - BarrhavenResponded today

   Dear Mary, we're happy that you enjoyed your food and visit with us. We are very sorry that it took a little longer than expected for the order to arrive. We look forward to welcoming you again soon! Timber Beverage Manager
   

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2. S

   Shems

   Ottawa2 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   The portions keep getting considerably small. I had taken my daughter for her birthday celebration and not a big deal but it is a thoughtful gesture to get a free birthday treat but we were advised they stopped doing that as well. You can see the restaurant is declining, which could be seen by how empty it was. It is truly a shame, it used to be a great experience, pricey but generous portions and good food with family atmosphere
   

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3. K

   Kelly

   Toronto2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It’s been awhile since I visited the barrhaven location. What a disappointment! My chicken fajitas came out over an hour after ordering burnt. The cheese in the condiment boat was dry and hard. Waitress needs to be better trained on service! I will not be going back to that location
   

   Lone Star Texas Grill - BarrhavenResponded today

   Hi Kelly, thank you for taking the time to rate your dining experience with Lone Star on Open Table. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at barrhaven@lonestar.ca. Thank you. Timber Beverage Manager
   

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4. S

   Suzanne

   San Francisco6 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   We had chicken fajitas as usual. They were not as good as they could be. Tasted like the chicken was cooked in advance and was just warmed up. The service was outstanding. Food not so much.
   

   Lone Star Texas Grill - BarrhavenResponded on March 8, 2025

   Hi Suzanne, Thank you for taking the time for reviewing your dining experience with us. We are sorry the food didn't live up to our LoneStar standards. If you would like to provide us with any additional feedback we can be reached at barrhaven@lonestar.ca We look forward to serving you again soon!
   

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5. W

   Walter

   Ottawa1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great server. Will definitely be back.
   

   Lone Star Texas Grill - BarrhavenResponded on February 18, 2025

   Dear Walter, we're happy that you enjoyed your experience and look forward to welcoming you again soon! LS Team
   

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6. L

   Lisa

   Ottawa2 reviews

   5.0

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food and experience. Serving staff was great!
   

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7. K

   Kelly

   Ottawa2 reviews

   5.0

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We booked a reservation online. Our table was ready when we arrived. The service was great and the food amazing as always
   

   Lone Star Texas Grill - BarrhavenResponded on January 15, 2025

   Dear Kelly, we're happy that you enjoyed your experience and look forward to welcoming you again soon! LS Team
   

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8. J

   JC

   Ottawa4 reviews

   4.0

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was good, but slow, and one person got their meal 15 mins after the rest of us. Tableside Guacamole was amazing as always. Not my best trip here, but still pretty good.
   

   Lone Star Texas Grill - BarrhavenResponded on January 2, 2025

   Hi JC, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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9. T

   Taylor

   Ottawa1 review

   3.0

   Dined on December 31, 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   Waitress basically forgot about us. Super slow. Never came back to ask if we wanted more drinks No chips and salsa. Brought bill and she was done. We would have ordered a lot more of she would have checked on us
   

   Lone Star Texas Grill - BarrhavenResponded on January 2, 2025

   Hi Taylor, we're sorry to hear your recent visit did not live up to your expectations. Please email us at barrhaven@lonestar.ca so we can follow up directly and make this right for you. LS Team
   

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10. C

    CRAIG

    Ottawa1 review

    5.0

    Dined on December 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a fantastic dining experience at Lone Star Barrhaven tonight . Our three-course meals were delicious, and the atmosphere was warm and welcoming. Special thanks to our server, Eastwood (Nick), who made the evening even better with his excellent service. The value is hard to beat—we’ll definitely be back
    

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