Lobby Lounge & Bar at Palihouse West Hollywood

Review summary

1. Z

   Zak VIP

   Los Angeles11 reviews

   1.0

   Dined on February 25, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant kitchen is closed for renovation but we weren’t notified until we showed up hungry, ready for a dinner that wouldn’t happen.
   

   Lobby Lounge & Bar at Palihouse West HollywoodResponded 5 days ago

   Thanks for the review, Zak. We're truly sorry about the inconvenience caused during our renovation. We understand how frustrating it must have been to arrive for your dinner only to find the restaurant closed. We assure you that we value your feedback and will work on improving our communication during such times. We hope you'll give us another chance to serve you better in the future. Best regards, Aoife Keaveney Restaurant Manager at Lobby Lounge at Palihouse West Hollywood
   

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2. B

   Beth VIP

   Chicago1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   made a rez and they weren’t serving food that day…
   

   Lobby Lounge & Bar at Palihouse West HollywoodResponded 5 days ago

   Thanks for the feedback, Beth. We're truly sorry to hear about your recent experience at Lobby Lounge & Bar at Palihouse WeHo. It's disappointing to hear that your reservation wasn't honored due to a lack of food service. We strive to provide a top-notch dining experience for all our guests, and it's clear we fell short during your visit. Your feedback is invaluable to us, and we assure you that we will take steps to ensure this doesn't happen again. We hope to have the opportunity to serve you better in the future. Best regards, Aoife Keaveney Restaurant Manager at Lobby Lounge at Palihouse West Hollywood
   

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3. T

   Tim VIP

   Los Angeles8 reviews

   5.0

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Paul was amazing for our Christmas Eve lunch. We appreciated the extra care and attention. Thank you.
   

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4. S

   Susannah VIP

   Los Angeles5 reviews

   4.0

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We would appreciate both bars being open at our events with our friends, instead of only one bar being open. Also, both dance floors should have been open. The event was far too crowded as a result.
   

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5. M

   Mia

   Los Angeles13 reviews

   3.0

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   I thought the food was fine (not great or bad), ambiance was very cute, and our server was pretty curt from the beginning of the meal. Simple requests such as a serving spoon for the fruit salad (which should have been included to begin with in my opinion) seemed very off putting to him. I won’t be back but wish them the best.
   

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6. L

   Leslie

   Los Angeles27 reviews

   4.0

   Dined on October 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This is a really cute spot in the area. Quiet yet charming. And the wait staff was very attentive and pleasant. I French Onion soup was not at all salty, but had a rather sweet, nutty flavor. Quite a lovely surprise.
   

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7. A

   AYSE VIP

   London5 reviews

   4.0

   Dined on July 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Granola was quite tasty! Great hotel and nice vibe!
   

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8. DP

   DeborahP

   Los Angeles6 reviews

   5.0

   Dined on July 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great. The place is very cute, clean and comfortable. The atmosphere is lush, classy and a bit tropical. The food portions were generous and the food we had was rich and delicious. I will likely be back.
   

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9. OT

   OpenTable Diner VIP

   New York City3 reviews

   5.0

   Dined on July 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great drinks and service! The bar setting is so nice too
   

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10. JC

    JohnC

    Philadelphia31 reviews

    5.0

    Dined on June 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were both super tired after a week of travel around the country. Decided to give the hotel restaurant a try. Super happy we did. Waitress/hostess was very friendly, fun and attentive. The food was much better than we expected. Really nice meal at the end of a tiring trip.
    

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