Leo's Italian Social- Piedmont Town Center

Review summary

1. J

   Julie

   VIP

   Charlotte

   25 reviews

   5.0

   25 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a very enjoyable evening! Our server was fabulous, the food was delicious. We had a wonderful time.
   

   Leo's Italian Social- Piedmont Town CenterResponded today

   Hi Julie, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a fantastic evening with us. It's wonderful to know that our food and service were up to the mark. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable evening soon. Best regards, The Management Team
   

   Is this helpful?

   Report
2. D

   Diana

   Charlotte

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came for my birthday and there wasn’t anything that we ordered that was a miss. The ambiance is peaceful and our waitress was very polite and attentive. It was a wonderful experience! Thank you to everyone who was working that day.
   

   Is this helpful?

   Report
3. b

   bryan

   VIP

   Charlotte

   163 reviews

   3.0

   163 reviews

   Dined on December 1, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   This was a return visit. Had it been our first I don't know there would have been a second. Service was slow and she made several errors. Food was good which was the highlight.
   

   Is this helpful?

   Report
4. T

   Todd

   Greece

   6 reviews

   4.0

   6 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We were a group of 8 and had a table with good space and privacy as restaurant is quite large with tables spaced well. The food was good, some items like the Leo’s specials (Chicken piccata) were great but other items like the veal Parm were a bit heavily breaded and fried. The price for what you get in the location of Charlotte is pretty good though. Also, the service was good but a bit clumsy, eg: they brought the mains before clearing away the plates from appetiter (where we ended up stacking the plates) and the server offered us to-go boxes before everyone was done eating (even though the restaurant was not trying to turn the table as it was around 9pm. Overall, it’s a place we’ll come back to and expect the next time will be even better because these little criticisms are all very addressable.
   

   Is this helpful?

   Report
5. d

   dee

   Coastal Georgia

   9 reviews

   5.0

   9 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything about it was wonderful! Our waiter was high or something and had to be reminded of things but we didn’t mind as the food and drinks and ambiance were fantastic.
   

   Is this helpful?

   Report
6. N

   Natia

   VIP

   Charlotte

   10 reviews

   5.0

   10 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my first visit and loved it, will return. The hostess set an excellent tone for my experience there.
   

   Leo's Italian Social- Piedmont Town CenterResponded on November 19, 2024

   Thanks for the feedback! We're thrilled to hear that your first visit to Leo's Italian Social- Piedmont Town Center was a delightful one. It's wonderful to know that our service and food made a positive impression on you. We're honored to have been part of your experience and we look forward to your return visit.
   

   Is this helpful?

   Report
7. E

   Ernest

   VIP

   Charleston

   7 reviews

   5.0

   7 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was prompt and friendly. The food was great, as usual.
   

   Leo's Italian Social- Piedmont Town CenterResponded on November 25, 2024

   Thanks for the review, ErnestY! We're thrilled to hear that you enjoyed your experience at Leo's Italian Social- Piedmont Town Center. It's always a pleasure to know that our prompt and friendly service met your expectations. We're also glad you enjoyed our food. We appreciate your continued support and look forward to serving you again soon.
   

   Is this helpful?

   Report
8. J

   Justine

   Charlotte

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience, food was great. We celebrated a birthday and they even gave the adults a toast of prosecco. I actually surprised it wasnt busier.
   

   Leo's Italian Social- Piedmont Town CenterResponded on November 19, 2024

   Hi, Thank you so much for choosing Leo's Italian Social and celebrating such a special occasion with us! We're thrilled to hear that you enjoyed your meal and that the birthday toast was a pleasant surprise. We always strive to provide top-notch service and food to our guests, so your feedback is much appreciated. We look forward to welcoming you back soon for another memorable dining experience. Best regards, Leo's Italian Social - Piedmont Town Center Management Team
   

   Is this helpful?

   Report
9. j

   juliA

   Charlotte

   18 reviews

   4.0

   18 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good ambiance. Great cocktails. Not so extravagantly priced drinks or food for the SouthPark area. Beef carpaccio was good but heavy on shallots and light on capers. The lobster and shrimp pasta was excellent and very well proportioned. The seasonal special orchiette Italian sausage and broccolini was disappointing. Comparing to the lobster pasta - portion was small, orchiette was undercooked (hard), my friend also agreed, there were 3 broccolini, and very small amount of Italian sausage. I will not be returning as there are very few items a lactose intolerant person can eat there. I mean it's Italian, shouldn't they be using olive oil? If this were a French restaurant, I'd better understand. They do offer some gluten free options. The bar is very nice and offers appetizer specials M - F until 6pm, $3 off on appetizers. But this could change.
   

   Leo's Italian Social- Piedmont Town CenterResponded on November 19, 2024

   Thanks for the review, Jaynorth! We're delighted to hear that you enjoyed our ambiance and cocktails at Leo's Italian Social. We take pride in our food, and it's great to know that you enjoyed the beef carpaccio, lobster and shrimp pasta, and our seasonal special. We're sorry to hear that our orchiette Italian sausage and broccolini didn't meet your expectations. We appreciate your feedback and will definitely take it into account as we continually strive to improve our menu offerings. We're glad you've found our bar and appetizer specials enjoyable. We hope to have the opportunity to serve you again in the future.
   

   Is this helpful?

   Report
10. S

    Stacy

    VIP

    Charlotte

    12 reviews

    4.0

    12 reviews

    Dined on November 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    We joined the rewards program while we were sitting there having a drink. It clearly said when you join you receive a free app with entree. Since we were going to have dinner we asked the bartender about which apps were applicable. She said all. After dinner we got the bill and were charged for the app. We were then told the “free app” could only be applied to a future visit although the bartender clearly understood that we were ordering the app based on our “reward” - we usually don’t order apps because we can’t eat that and dinner. The joining info clearly does not state that it can’t be used on current visit but has to be used before 12/15/24. Very disappointing. Won’t be back.
    

    Is this helpful?

    Report