Legal Sea Foods - King of Prussia

Review summary

1. E

   Emmy

   VIP

   Tahoe

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Felt like a Rev lobster dining and Denny’s experience.
   

   Legal Sea Foods - King of PrussiaResponded today

   Good Afternoon Emmy, Thank you for taking the time to provide us with your feedback. I am so sorry you had such a negative experience with us. I have shared your review with our Teams to ensure a better dining experience in the future. We do hope you give us another try! Cheers, Jessica Harrelson Assistant General Manager
   

   Is this helpful?

   Report
2. A

   Ashley

   E. Tennessee

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I dined at Legal Sea Foods last night and had a great experience! The food, service and ambiance were great. Can’t wait to go back ✨
   

   Legal Sea Foods - King of PrussiaResponded today

   Good Morning Ashley, We're thrilled to hear that you and your family had a great dining experience with us! It's wonderful to know that our food, service, and ambiance met your expectations. We look forward to welcoming you back soon. Thank you for your kind words and high ratings! Cheers, Jessica Harrelson Assistant General Manager
   

   Is this helpful?

   Report
3. D

   David

   Philadelphia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Legal Seafood is our go-to place for birthday and anniversary celebrations. Great food and service keeps us coming back.
   

   Legal Sea Foods - King of PrussiaResponded today

   Hello David, Thank you for choosing us for your special occasions and for taking the time to leave us a wonderful review. We're thrilled to hear that we've been your go-to spot for your birthday and anniversary celebrations. Your kind words about our food and service are greatly appreciated. We look forward to making more celebrations with you in the future! Cheers, Jessica Harrelson Assistant General Manager
   

   Is this helpful?

   Report
4. J

   Judith

   VIP

   San Diego

   15 reviews

   2.0

   15 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   This used to be our "go-to" spot to meet family in the Philadelphia area, but this location has gone downhill. We were surprised to find the restaurant so quiet on a Saturday night at the height of the holiday shopping season. Service was extremely slow, which may have been due to understaffing. It certainly wasn't because the place was crowded. The food was cold and the presentation was underwhelming. Changes in the menu are uninspired. The side dishes were the best part of my rather pricey stuffed lobster tails, which were overdone and a bit "fishy".
   

   Legal Sea Foods - King of PrussiaResponded 6 days ago

   Hi Nikita, We're sorry to hear about your recent experience at Legal Sea Foods - King of Prussia. We understand that that the slow service disappointing, and we apologize for any inconvenience caused. We're also disappointed to hear that our food and menu didn't meet your expectations. Your feedback is important to us, and we'll definitely use it to make necessary improvements. If you would like to discuss further, please give me a call at your convenience at (610)265 5556. We hope you'll give us another chance to impress you in the future. Best, Rolene Perumal General Manager
   

   Is this helpful?

   Report
5. O

   Orissa

   VIP

   Philadelphia

   38 reviews

   5.0

   38 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was superb! Kaleb is such a great employee. Food was delicious!
   

   Legal Sea Foods - King of PrussiaResponded on December 13, 2024

   Hello Orissa, Thanks for the feedback! We're thrilled to hear that you enjoyed our food and service at Legal Sea Foods - King of Prussia. It's always a pleasure to serve our valued customers like you. We strive to provide the best dining experience, and your kind words are a testament to our efforts. We look forward to serving you again soon! Best, Rolene Perumal General Manager
   

   Is this helpful?

   Report
6. A

   Amy Jane

   VIP

   Philadelphia

   23 reviews

   5.0

   23 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A great festive celebration for my moms 79th birthday !
   

   Legal Sea Foods - King of PrussiaResponded on December 6, 2024

   Hello Amy, Thank you for the review! We are so happy that you and your family had a wonderful time celebrating with us. It was a pleasure to serve you all and we hope to see you soon! Best, Rolene Perumal General Manager
   

   Is this helpful?

   Report
7. S

   Stanley

   Philadelphia

   41 reviews

   3.0

   41 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   The restaurant furnishings look tired now. The chairs in the waiting area had broken arms as did the chairs at our table. The table itself looks beat up as well. The food was very good as always at Legal Seafood. One of their longstanding items is no longer on the menu but thankfully was still available. Our service was good but we could see the waitstaff are spread too thin and we felt sorry for them. The restaurant is also quite noisy at times. Overall, our experience was pretty much on par for dining at a mall location these days.
   

   Legal Sea Foods - King of PrussiaResponded on November 27, 2024

   Good Afternoon Stanley, We're glad to hear that your food and service were enjoyable! We apologize for the inconvenience caused by the furnishings and the noise level. We're constantly working on improving our guests' experience, and your feedback is invaluable in this process. We're glad that you've been with us for years and we hope to continue serving you in the future. Cheers, Jessica Harrelson Assistant General Manager
   

   Is this helpful?

   Report
8. A

   Angela

   Philadelphia

   3 reviews

   3.0

   3 reviews

   Dined on November 21, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Our wait service waas extremely slow. Our drinks were ready and on the bar sitting for 15 minutes before he went to get them. He was busy chatting and laughing with other customers and not paying attention.
   

   Legal Sea Foods - King of PrussiaResponded on November 22, 2024

   Hello Angela, We're truly sorry to hear about your recent experience at Legal Sea Foods - King of Prussia. It's definitely not the standard we aim to provide. We're glad to hear that you enjoyed the food, but we're sorry that the service didn't meet your expectations. We'll work on improving our service speed and attentiveness. We hope you'll give us another chance to provide you with the service you deserve. \ Best regards, Rolene Perumal General Manager
   

   Is this helpful?

   Report
9. A

   Adam

   VIP

   New York City

   8 reviews

   4.0

   8 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The restaurant was pretty cold. They seemed to have the air conditioning set too low. The restaurant temperature was a little uncomfortable Everything else was great! Food, service, drinks were excellent Our waitress was excellent!!
   

   Legal Sea Foods - King of PrussiaResponded on November 19, 2024

   Thanks for the review, Adam! We're thrilled to hear that you enjoyed the food, service, and drinks. We apologize if the temperature not comfortable during your visit. Your kind words about our waitress and the overall service make our day! We're looking forward to your next visit. Cheers, Jessica Harrelson Assistant General Manager
   

   Is this helpful?

   Report
10. C

    Carole

    Key West

    35 reviews

    5.0

    35 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best lobster roll ever! Big chunks of lobster in a buttered brioche roll. Yum!
    

    Legal Sea Foods - King of PrussiaResponded on November 19, 2024

    Thanks for the feedback, Carole! We're thrilled to hear that you enjoyed our Half-Pound Lobster Roll. We always strive to serve fresh and high-quality ingredients, and we're glad you appreciated them. We hope to see you again soon! Cheers, Jessica Harrelson Assistant General Manager
    

    Is this helpful?

    Report