Le Chai

Review summary

1. A

   Agnes

   New York City

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 4

   My experience was good but my service was lousy by the waiter not the place.
   

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2. A

   A.r.

   New York City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   We arrived and was told due to crowd we were limited to stay 90 min. It took about 45 minutes to get our first drinks. They had no pina colada which is why I come also. They said 45 minutes the machine needed then said after none tonite. We received apps in 40 min. We received dinner about 65 minutes lol. We actually wanted to just ip and leave. But their food is good. Bit I wanted my pina colada lol. Idk know about coming back. My drinks were aweful and were virgin lemonade and soda. I think they just had a-lot on them. But Im a business owner and service matters. But the waitress was distant and slow and since we waited so long she should have communicated as the hostess I flagged did. Ty to her. But in all the food was the best thing this nite. So maybe 1 more retry idk. Lets see what my sisters say.
   

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3. S

   Suzanne

   New York City

   1 review

   5.0

   1 review

   Dined on January 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 5

   The ambiance was amazing music was level enough conversations could be had.
   

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4. K

   Kasia

   New York City

   1 review

   5.0

   1 review

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience! Energy was there and staff was excellent!
   

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5. C

   Chiffon

   VIP

   New York City

   43 reviews

   4.0

   43 reviews

   Dined on January 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The staff are very welcoming. The drinks were nice and strong. The combo platter was worth every penny. The food was fresh and well seasoned . The papaya salad was refreshing but toward the bottom 2 much vinegar . The decor and the establishment is nice.
   

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6. C

   Courtney

   Washington DC

   1 review

   3.0

   1 review

   Dined on January 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The restaurant was absolutely gorgeous. Unfortunately the kitchen was super backed up so the food took about an hour to come out. We did not mind as the hostess let us know that when we arrived. There was only one server for the entire section and she did her absolute best! The food was great, drinks were okay and took a long time to come out. There was a mistake with my friend’s food, she ordered beef and broccoli and they gave her shrimp and broccoli after waiting an hour for the dish. However they resolved it promptly and it was delicious! The only true issue is they were understaffed on New Years Day but I would definitely go back!
   

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7. T

   Tiwana

   New York City

   1 review

   1.0

   1 review

   Dined on January 2, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   They took 2 1/2hrs to bring us appetizers then an extra hour to bring out the entrees. Customers that came after us got served and left before we got our entree.
   

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8. R

   Raul

   New York City

   1 review

   5.0

   1 review

   Dined on December 23, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great space for date night and birthday events! The vibe, energy was on 🎯!! Food was amazing, the staff was A1. 10/10 highly recommended!
   

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9. K

   Karlene

   New York City

   18 reviews

   5.0

   18 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was very friendly and helpful, and professional. Food was amazingggggg. Will definitely return!!
   

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10. J

    Jada

    New York City

    1 review

    3.0

    1 review

    Dined on December 11, 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5

    The service was very slow. The waiter forgot what drinks we ordered and came with wrong ones. We never received our appetizers because the waiter never put it in so we waited about 50 minutes with no food and no drinks. When the entree came after a long wait it was good. But disappointed with the service.
    

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