LB Steak - San Ramon

Review summary

1. A

   Anees

   Los Angeles

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The steak was good. The sea bass bites we ordered for appetizer did not taste right - would not order it again.
   

   LB Steak - San RamonResponded today

   Hey Anees, We're glad to hear that you enjoyed our steak at LB Steak - San Ramon! We're sorry to hear that our sea bass appetizer didn't meet your expectations. We appreciate your feedback and will definitely take it into consideration as we continually strive to improve our dishes. Thank you for choosing us and we hope to serve you again soon. Best, The Management Team
   

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2. K

   Karlene

   VIP

   San Francisco

   40 reviews

   5.0

   40 reviews

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The high quality of food and friendly professional service is consistent each time we go to LB Steak in San Ramon. An appealing, well maintained, ambiance completes a wonderful experience.
   

   LB Steak - San RamonResponded 3 days ago

   Thanks for the review, Karlene! We're thrilled to hear that you consistently enjoy your experiences at LB Steak - San Ramon. We take pride in providing top-notch food and friendly service, and it's wonderful to know that our ambiance adds to that. We appreciate your feedback on the value and look forward to welcoming you back soon.
   

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3. V

   Victoria

   VIP

   San Francisco

   100 reviews

   5.0

   100 reviews

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal! Lobster bisque was sublime (but could have been hotter), and filet was cooked to perfection. Great service too!
   

   LB Steak - San RamonResponded 3 days ago

   Thanks for the review, Victoria! We're thrilled to hear that you enjoyed your meal at LB Steak - San Ramon. It's great to know that our lobster bisque and filet were to your liking. We're also glad that you found our service excellent. We strive to provide our guests with an exceptional dining experience, and your feedback lets us know we're on the right track. We hope to see you again soon!
   

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4. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience with our serve Ana will def be back
   

   LB Steak - San RamonResponded 3 days ago

   Hi, We're overjoyed to hear that you had a great experience at LB Steak - San Ramon! It's wonderful to know that you enjoyed our food and service. Your kind words truly mean a lot to us. We're looking forward to your next visit. See you soon! Best regards, The Management Team
   

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5. A

   Amanda

   VIP

   San Francisco

   13 reviews

   4.0

   13 reviews

   Dined on February 19, 2025

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   The food was just okay. Someone in our party requested their meat well done and emphasized they really meant well, but the steak was bleeding when they cut into it. I ordered medium & my ends were well done and dry, but medium in the center. The sides were ok, but overall, for the price, it’s not worth it.
   

   LB Steak - San RamonResponded on February 23, 2025

   Dear Amanda. Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us didn’t fully meet your expectations. Ensuring our guests receive meals prepared to their liking is very important to us, and we regret that we missed the mark with your steaks. Your comments will be shared with our culinary team so we can continue to improve. We truly appreciate your visit and your honest feedback, and we hope to have the opportunity to serve you again in the future for a better experience. If there’s anything we can do to make things right, please don’t hesitate to reach out. Best wishes, Sarper Oztemiz General Manager LB Steak Bishop Ranch
   

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6. W

   William

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a delightful dining experience at LB Steakhouse — the service is attentive, cordial and friendly making the experience “the best” - shout to Jonathan who does a great job ,enjoys his work and makes you feel welcome. Thank you
   

   LB Steak - San RamonResponded on February 19, 2025

   Thanks for the feedback, William! We're thrilled to hear that you had a delightful dining experience at LB Steak - San Ramon. It's wonderful to know that our team made you feel welcome and that you found our service to be attentive and friendly. We're also glad to know that you had a great experience with our food. Your kind words mean a lot to us and we look forward to serving you again soon.
   

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7. R

   Robin

   VIP

   San Francisco

   40 reviews

   5.0

   40 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steak sandwich is excellent as is the lobster roll. Their bread is amazing! But the best thing we had was the tuna tartare.
   

   LB Steak - San RamonResponded on February 19, 2025

   Thanks for the review, Robin! We're thrilled to hear that you enjoyed our steak sandwich and lobster roll. It's wonderful to know that our bread also stood out for you. We're also glad that our tuna tartare was a memorable dining experience for you! We strive to provide excellent food and service to all our guests, and your feedback is a testament to our efforts. We look forward to serving you again soon at LB Steak - San Ramon.
   

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8. C

   Crystina

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined on February 17, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Maybe there are some new managers now. This used to be our go-to special occasion restaurant because the service was so exceptional. Sadly, no more. We went in for an anniversary celebration and there was no acknowledgment or congratulations (last time we celebrated our anniversary here, they prepared our table with a card saying happy anniversary, it was the sweetest). They add a 4% living wage surcharge to the bill now, which wasn’t a thing before. It was quiet when we first entered but by the middle of our meal it’d become a little busier. No one came to check on us the entire meal aside from bringing us our food. Def no chance of ordering more drinks and it took us about 5-10min to flag someone down to refill our water. The awesome manager and wait staff that served us multiple times before weren’t there today, not sure if it’s bc we came on a weekday instead of the weekend. Sad. We may give it one last try again on a weekend but are going to start looking for a new special occasion restaurant. Food was good but service too average.
   

   LB Steak - San RamonResponded on February 19, 2025

   Thanks for the review, Crystina. We're truly sorry to hear about your recent experience at LB Steak - San Ramon. We apologize for any shortcomings in service and we're disappointed to hear that our recognition and celebration of your anniversary did not meet your expectations. We value your feedback and will use it to improve our service and customer experience. We hope you'll give us another chance to make it right in the future. Best wishes, LB Steak Team
   

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9. J

   Jonathan

   VIP

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined on February 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The food quality is average, overpriced, and flavorless. The Pork Belly was just a hunk of pork fat with no life to it. The “Prime” aged ribeye was poorly prepared; probably seared in an aluminum skillet and then finished in a 400 degree oven. The Filet, ordered medium, was overcooked to well and had to be returned. The LB Potato was loaded but had absolutely no flavor. In fact, none of the dishes had any flavor. Worst of all, it’s overpriced. This is not a true steakhouse. If you want a good steak don’t go to LB Steak. You will get a much better steak at Morton’s, Harris’, Del Frisco’s, Maestros, and a few other places that serve true prime beef that’s prepared correctly.
   

   LB Steak - San RamonResponded on February 19, 2025

   Hello Jonathan, We're sorry to hear that your experience at LB Steak - San Ramon didn't meet your expectations. We appreciate your feedback regarding our food quality, preparation, and pricing. We're always looking to improve and your comments will help us do just that. We hope you'll give us another chance to impress you in the future. Best regards, LB Steak - San Ramon Management Team
   

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10. AG

    AudreyG

    San Francisco

    16 reviews

    3.0

    16 reviews

    Dined on February 10, 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3

    All or most menu items are a la carte. I ordered the ribeye boneless steak and it was good but not great. It came with onions, small tomatoes, and Shishito peppers. It also came with 4 sauces that were tasty but did not add to the flavor of the steak. We had the fries and they were good. My husband had the lobster bisque soup and he said it was excellent. He also ordered the lobster tail and his review was it was good, but not excellent. I had the Cosmo Martini and it was so very delicious, I wish I would have drank my dinner. My husband had a fancy foaming sparkely drink and he liked it. Our Berry Creme Brulee was very tasty and it was a great way to end our dinner. It came with a candle because it was our anniversay, but it was not comped. Our bill with the tip was $240, there was a 4% added in automatically to cover the increased servers wages, but I don't remember exactly how it was worded. It was Super Bowl Sunday so we weren't expecting a lot of people, but the restaurant was pretty full. I would have given the ambiance a higher score if we were seated in a booth, but we were seated by the window in a two seater table, so it was not cozy. LB Steak, San Ramon is very close to our house, so we were hoping for a better experience but the wait staff were most excellent. We were greeted friendly as we came in the front door and were wished Happy Anniversary. We probably won't go back for dinner, but Monday nights the Martini's are $10, so I'll probably go back for that!
    

    LB Steak - San RamonResponded on February 11, 2025

    Thanks for the review, AudreyG! We're glad to hear that you enjoyed our Cosmo Martini and Lobster Bisque soup. We appreciate your feedback on the steak options, as well as the Berry Creme Brulee. We always strive to provide a cozy and comfortable dining experience, so your comment about the table seating is noted. We're glad you enjoyed Super Bowl Sunday and were greeted warmly by our team. We hope you'll reconsider returning for dinner. We look forward to serving you again! Best wishes, LB Steak Team
    

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