Landmark Prime Rib Restaurant - The Warwick Melrose Hotel Dallas

Review summary

1. L

   Lyn

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the atmosphere was perfect. our server, Luke, was earnest, efficient, and enjoyable. the food was outstanding, each course better than the last. the general manager of the hotel was present, keeping watch over the quality of the food and service. all in all it was one of my all time favorite dining experiences.
   

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2. S

   Steve

   VIP

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Not great kitchen was backed up. Each course was slow to be presented.
   

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3. K

   Kim

   VIP

   Hawaii

   17 reviews

   5.0

   17 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our experience. The staff were exceptional. The space was nice. I will go back again for dinner.
   

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4. R

   Ruth

   VIP

   Dallas

   36 reviews

   4.0

   36 reviews

   Dined on January 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was excellent. Anthony is a very attentive, efficient, caring and considerate waiter, and we enjoyed engaging in conversation with him. Have to say, though, that we found the prime rib to be a bit tough and not juicy. The rest of the food was delicious (Melrose salad, bordeaux mushrooms, complimentary cheesecake with berries, copeaux de chocolat and whipped cream for our anniversary). Freshly prepared decaf coffee was also good. The Landmark is a very comfortable place to dine with an excellent staff, from the hostess to the servers.
   

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5. J

   James

   Dallas

   19 reviews

   1.0

   19 reviews

   Dined on January 13, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We had a reservation and arrived to find out that the restaurant was closed on Mondays
   

   Landmark Prime Rib Restaurant - The Warwick Melrose Hotel DallasResponded on January 17, 2025

   Hello James, My apologies for the incorrect information you were given by our team when making your reservations. We are closed on Sunday and Monday evening only. Please reach out to me at my direct number so I may make your reservation and make sure your experience is exceptional. James Alexander DOFB 214-224-3185
   

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6. H

   Holly

   Dallas

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful mother and daughter dinner out to celebrate the new year. The dinner was delicious and the service was great.
   

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7. J

   J

   Detroit

   1 review

   3.0

   1 review

   Dined on January 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The review is based on what the restaurant is trying to identify as which is upscale so standards for review are going to be different than a simple chain restaurant or even non chain restaurants. When comparing to other locations which have the same idea as diner dining more upscale, the place does not meet the same standard. The food was fair for the price. Service wasn’t very good. The place seems to try to be more upscale but the service wasn’t not there. Had to remind service team of orders that didn’t come out, didn’t provide proper knife for steaks, we waiting some time before reminding them to give benefit of the doubt. There were only 3 groups (table of 2, table of 5, and my table of 4) with 2 wait staff. One might say it was dining on New Year’s Day give them a break, we have always dined on New Year’s Day and this review is based on comparing to same type of restaurant and holiday.
   

   Landmark Prime Rib Restaurant - The Warwick Melrose Hotel DallasResponded on January 8, 2025

   Hello J, and thank you for taking the time to to give us feedback on your recent visit to The Landmark Prime Rib. My sincerest apologies that our service fell short of your expectations. If and when you have time, I would love to speak to you in hopes to gain more details regarding your experience so I may address with our staff and management. I can be reached directly at the below number. Once again, my apologies and I hope we can speak soon. James Alexander DOFB 214-224-3185
   

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8. J

   Jay

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had Thanksgiving and Christmas lunch there this year. The food and service were amazing !!!!!
   

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9. D

   Douglas

   VIP

   Dallas

   14 reviews

   5.0

   14 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent place to land for all your holiday meals!
   

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10. S

    Suzanne

    Dallas

    14 reviews

    2.0

    14 reviews

    Dined on December 25, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3

    My family has been celebrating Christmas brunch at the Melrose since 2010, this year was extremely disappointing. The food was mediocre at best, while the shrimp were large. They had absolutely no taste at all. The prime rib was extremely tough. You could not cut it with your knife. The desserts were nothing impressive. At $92 a person with a 20% gratuity added for a buffet, I expect more !!! I doubt seriously we will be celebrating another Christmas at the Melrose.
    

    Landmark Prime Rib Restaurant - The Warwick Melrose Hotel DallasResponded on January 8, 2025

    Hello Suzanne, and thank you for taking the time to to give us feedback on your recent visit to The Landmark Prime Rib. My sincerest apologies that we fell short of your expectations. If and when you have time, I would love to speak to you regarding your experience. I can be reached directly at the below number. Once again, my apologies and I hope we can speak soon. James Alexander DOFB 214-224-3185
    

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