Lagune Artisan

Review summary

1. K

   Kajsa

   New South Wales

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All the food and service were great.
   

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2. D

   David

   VIP

   New South Wales

   3 reviews

   5.0

   3 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   best pizza and service on the coast always the same never fails
   

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3. B

   Belinda

   Sydney

   2 reviews

   5.0

   2 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pizzas at Lagune Artisan are second to none - crispy crusts, light bases and delicious toppings. Service was great, friendly and quick (but not too quick). Nice buzzy atmosphere and casual vibe. Really enjoyed the evening - will definitely be back.
   

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4. C

   Corey

   Sunshine Coast

   1 review

   5.0

   1 review

   Dined on October 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect experience as usual! Best Woodfired Pizza on the coast and nothing will ever come close.
   

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5. V

   Vince

   New South Wales

   2 reviews

   5.0

   2 reviews

   Dined on October 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food, friendly staff, highly recommend
   

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6. A

   Anne

   Hawaii

   6 reviews

   5.0

   6 reviews

   Dined on October 12, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service and food . Local Italian is one of the best in the Terrigal / Wamberal area 😁
   

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7. D

   Danny

   Sydney

   1 review

   3.0

   1 review

   Dined on September 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   This was our 4th visit during the past 3 months. However, the lack of consistency, that characterises so many restaurants in the Central Coast, has marred our experience. At first, our impression was great: a nice restaurant with solid food, high quality ingredients and matching service, but now is mediocre at best. - Pizza was still good - Rocket & pear salad: small portion of leaves scattered with negligible amount of grated cheese, a few walnut shreds and occasional thin fruit slices, for the audacious price of 20$ - Chicken Parmi 'Classico'  was no better than your local pub. Instead of potato wedges, as stated on the menu, we found extra salty, industrial french fries + a few more rocket leaves. No trace of a proper salad. - Gelato quality was the level of an average supermarket ice cream. The waiting staff did their best, but it seems as if this establishment needs to revise their game plan. Please do, because it is so difficult to find a decent place to eat-out around here!
   

   Lagune ArtisanResponded on September 25, 2024

   Hi Danny Thanks for the feedback. This is still a relatively new operation and we definitely have improvement areas and consistency is one of those, given new hires, staff rotation etc. Our exec chef has received the feedback about the rocket and pear, clearly our mistake there. Regarding our chicken parmi and contrary to pubs, we use free range chicken (not frozen), cut and crumbed in house. Topped with mild Italian provolone and slow cooked Venere tomato sauce. Actually since we started, this is the first time we get a bad review about our Parmi, therefore I assume this could be another execution mistake. My apologies. Lastly, our gelato is supplied by Martino Piccolo from Art of Gelato. Not ice cream, not supermarket grade. Glad you liked the pizzas. Cheers
   

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8. M

   Margaret

   New South Wales

   1 review

   4.0

   1 review

   Dined on September 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We have eaten there twice now and the food is beautiful. Great service. We have tried the pizzas, calzone, pasta with Ragu sauce. Big serves but they are happy to provide take away containers so you can enjoy your leftovers! Very enjoyable.
   

   Lagune ArtisanResponded on September 22, 2024

   Thanks Margaret. Our serves are in general big indeed :)
   

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9. i

   ian

   Perthshire

   1 review

   5.0

   1 review

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, well served and in enjoyable situation. We will definitely return.
   

   Lagune ArtisanResponded on September 4, 2024

   Thanks Ian, glad you enjoyed
   

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10. D

    David

    New York City

    1 review

    2.0

    1 review

    Dined on August 31, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    The staff tried their best. they were just over whelmed . the Pizza was very Bland. As a chef myself I don't think the makers has tried the pizzas for a while . its easy fixed. he was under the pump. you just can't churn them out . the pasta was good and the chicken schnitzel was good as well. Good luck in trying to get your waiter to come to your table. so sorry to give a bad review but with soo many fantastic restaurants. $167 for 2 pizza and 2 mains . there's better food and service around
    

    Lagune ArtisanResponded on September 3, 2024

    Hi Chef, Thanks for your feedback. An extremely busy Fathers Day weekend (thankfully), and we were unfortunately down 2 Chefs and 2 Pizza Chefs across both operations for the week. The BOH team was pretty stretched to say the list. Sharing this from Chef to Chef. In regards to staff not calling on outside tables (yours T10), we will definitely address it with FOH mngr. Thanks for the feedback on Pasta/Parmi. In regards to the pizzas, our recipes remain the same and we actually eat our pizzas weekly :). The perception of "bland" varies from person to person. Margherita is a classic style no frills. The Calabrese pizza, is richer. I was working on the pizza bench that night and despite being under the pump, all pizzas were diligently prepared with same ingredients, method and pace. Cheers
    

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