Labriola Ristorante

Review summary

1. C

   Cyndi

   Chicago

   117 reviews

   vip
   2.0

   117 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was good. Service not so much. There were 4 of us and only 2 entrees came out….it was at least 10-15 minutes for the rest.
   

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2. P

   Pam

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Service was not very good. Ali there was a man carrying tables and chairs back and forth between rooms And it was very annoying and distracting and he also kept going outside and back inside, and it’s pretty chilly outside so there was that. Waldorf salad was dry. Disappointed overall. The old cafe was much better and had that great bakery, had stans donuts and large gelato selection. Probably won’t be back.
   

   Labriola RistoranteResponded 5 days ago

   I am sorry to hear you had that experince. Can I send you a gift certificate to get you back in here? I would just need a cell phone number. Regards,Chris
   

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3. M

   Mary Alice

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really enjoyed this restaurant. Received a very warm welcome upon arrival. Service was over-the-top fantastic. Food delicious and the place had an energetic and fun vibe. We ordered entrees but next time we will order pizza.
   

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4. J

   Jazmine

   Chicago

   18 reviews

   5.0

   18 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Evweything we ordered were good. Will go back again here instead of going all the way to Downtown Chicago.
   

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5. L

   Luke

   San Francisco

   29 reviews

   vip
   3.0

   29 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   I’m sure we all just want the old Labriola back. It’s just not the same
   

   Labriola RistoranteResponded on November 9, 2024

   Hello LukeC, Thank you for your feedback. We always strive to provide the best food and service to our customers and appreciate your comments. We hope to have the opportunity to welcome you back in the future and provide you with the Labriola experience that you've come to know and love. Labriola Ristorante Management Team
   

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6. M

   Madeline

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the new menu & are server was great! I loved this place when it was La Barra & even more now. Excited to go back soon.
   

   Labriola RistoranteResponded on November 9, 2024

   Thanks for visiting us at Labriola Ristorante! We're thrilled to hear that you loved our new menu and found our service to be great. It's always a pleasure to serve our loyal customers like you. We're excited to welcome you back soon. Thanks again!
   

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7. M

   Michael

   Chicago

   457 reviews

   vip
   2.0

   457 reviews

   Dined on November 3, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   Today was a little slow & sub standard. Wasn’t extremely busy but staff was less attentive and corralling more than usual. Diet Pepsi was flat and pizza toppings were sparsely scattered on pie. I’m a big fan of your restaurant but tonight not as much.
   

   Labriola RistoranteResponded on November 7, 2024

   Hello MichaelP, We're sorry to hear that your experience at Labriola Ristorante didn't meet your expectations. We strive to provide a great experience for all our guests and it seems we fell short this time. We appreciate your feedback on the service and food, and we will definitely look into these issues. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Labriola Ristorante Management Team
   

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8. T

   Taylor

   Detroit

   2 reviews

   vip
   2.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Unfortunately, despite a very delicious-sounding menu, the food was not great. Some items were not as described, and the pasta was really undercooked. I would have liked our table cleared off more often and service to be a little more frequent.
   

   Labriola RistoranteResponded on November 7, 2024

   Hey Taylor, Thank you for taking the time to share your feedback. We're really sorry to hear that your dining experience didn't meet your expectations. We take pride in our food and it's disappointing to hear that it fell short this time. We will definitely look into your comments about the pasta and the frequency of service. We appreciate your honesty and we hope to have the opportunity to impress you in the future. Best, Labriola Ristorante Management Team
   

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9. M

   Mary

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent food! Wait staff very attentive. Will be back again.
   

   Labriola RistoranteResponded on November 7, 2024

   Hello Mary, Thank you so much for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed our food and found our wait staff attentive. Your continued patronage means a lot to us. We look forward to welcoming you back to Labriola Ristorante soon. Best, The Management Team
   

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10. B

    Barbara

    Chicago

    25 reviews

    vip
    4.0

    25 reviews

    Dined on November 1, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Restaurants need to tell you about the 3% “service fee” ahead of time. This doesn’t go to the servers which is where it should go Just raise your prices 3%!
    

    Labriola RistoranteResponded on November 2, 2024

    Thanks for the feedback, Barbara! We're thrilled to hear that you enjoyed your dining experience at Labriola Ristorante. We understand your concerns about the 3% service fee and we're always looking for ways to enhance our guests' experiences. We appreciate your suggestion about raising our prices. We hope to see you again soon!
    

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