- Overall 2
- Food 1
- Service 4
- Ambience 3
It’s disappointing that I feel the need to write this, but my wife and I recently had an underwhelming experience at La Zozzona. As longtime fans of Chef Blais, we were eager to try his newest venture. The restaurant had only been open for eight days at the time of our visit, and with Chef Blais personally overseeing the launch just a week prior, we had high expectations. Unfortunately, our excitement quickly turned into disappointment.
Let me start by saying the staff was outstanding. They were attentive, warm, and made us feel welcome from the moment we walked in. However, the food was where things fell apart.
We began with the Crispy Mozzarella, an appetizer our server described as both delicious and “fun,” promising that it would ooze with hot, melted cheese when cut open. Sadly, that wasn’t the case. While it looked appealing, the mozzarella was cold and lacked any of the gooey texture we were anticipating. There was no steam, no melty goodness—just a large, lukewarm mozzarella stick. The saving grace was the sweet sauce on top, which was the best part of the dish.
For our entrées, I ordered the bone-in veal chop parm, and my wife opted for the chicken marsala platter. The veal chop was deeply disappointing—it was greasy, overcooked, and painfully dry. The accompanying sauce was overly sweet, which only compounded the dish’s flaws. For the price, it was far from justifiable. My wife’s chicken marsala fared a bit better; her chicken was cooked well, and the portion was reasonable, but again, the sauce was far too sweet, which threw off the entire dish.
While I understand that new restaurants often go through growing pains, this experience felt like more than just first-week jitters. For Chef Blais to put his name behind food of this quality—especially at these prices—was genuinely surprising. In an area with no shortage of excellent Italian restaurants offering better food at more competitive prices, it’s hard to justify a return visit.
La ZozzonaResponded 3 days agoThank you for taking the time to share your experience with us. I want to sincerely apologize for the disappointment you felt during your visit. Providing exceptional service and a memorable dining experience is our top priority, and I regret that we fell short of your expectations.
Your feedback is invaluable, as it helps us identify areas where we can improve. Please know that we are taking your comments to heart and are working to address the concerns you've raised. We are committed to ensuring a more positive experience for all of our guests in the future.
I hope you'll give us another opportunity to serve you and to demonstrate the quality and care we strive for every day.
Thank you again for your honesty and giving us a chance to improve.
Warm Regards,
La Zozzona Team