Kumo Rooftop

Review summary

1. G

   Gina

   San Francisco1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 5

   The view is great, our server was great. Food was just ok. The cancellation policy is ridiculous. We had to pay $275 just to get a reservation. I thought it would be applied to our bill so let it slide. Then we didn’t meet the minimum of $800 so we didn’t get our deposit applied. Very poor way to do business. I’m sure it was somewhere in the fine print no one reads about the minimum. I won’t be going back. I’ve never dealt with such a shady restaurant in my life.
   

   Is this helpful?

2. J

   Jessica

   New York City3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was absolutely delicious. Staff is very nice and attentive. Food came out fast and hot. Favorite restaurant in PR.
   

   • 
   • 
   • 

   Is this helpful?

3. B

   Bryan

   Caribbean1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing, I do not recall her name, she had short blonde hair and Tattoos. She recommended an amazing appetizer and made our experience so special! I wish I remembered her name so next time I can ask for her! Beautiful experience 100/10!!
   

   Is this helpful?

4. OT

   OpenTable Diner

   Washington DC1 review

   5.0

   Dined on March 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. We had the dumplings, miso soup, steak skewers, burrata, and pork belly. Everything was delicious! Beautiful view during sunset!
   

   Is this helpful?

5. JT

   JenTX

   Dallas93 reviews

   3.0

   Dined on March 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   What a tremendous disappointment. This place can’t decide if it’s a restaurant, bar, or club. Loud dance music playing (complete with house beats that would be great if I were out dancing) that seemed aimed at the bar patrons that swarmed the small bar space and overwhelmed the two bartenders. Business casual? For the diners, perhaps, but not for the party people at the bar - which is in the middle of the restaurant. We had a 6:00 dinner res - QR code menu broken and our party of 4 was given 2 dinner menus and 1 drink menu (why aren’t there enough menus?). Drinks took forever - never got one of them, appetizers also ridiculously long to receive and server even asked if we’d gotten them (does it look like we’ve been served food?!?). How long does it take to make burrata and toast? Does one piece of toast cut in half for 6 oz of cheese seem sufficient? (Hint: it’s not, but how would the server know when she never came around to ask). Also, why couldn’t all our appetizers come out at once after we’d waited 20+ minutes for them? Dinner: “Waygu” beef was not what it claimed to be - it was a decent steak mind you, but I’ve had Waygu many times and this wasn’t it. Skewers good, but overpriced for the tiny amount. Overall, dinner was just okay, decor was lacking, service was friendly but often absent and absent-minded, and the only redeeming quality was the view.
   

   Is this helpful?

6. J

   Jennifer

   New York City4 reviews

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic meal! Highly recommend this restaurant. Views are fantastic.
   

   Is this helpful?

7. K

   Katie

   Philadelphia1 review

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed breakfast at Kumo twice during our vacation. The environment is beautiful. The restaurant was quiet during breakfast time. Servers were attentive and friendly. The food was delicious, and they were happy to customize menu options.
   

   Is this helpful?

8. JS

   JanelleS

   Greater Boston2 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Melody was sweet and very friendly, she did a great job, food was outstanding, we loved the open terrace, would go back again!
   

   Is this helpful?

9. OT

   OpenTable Diner

   Greater Boston2 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely LOVED this rooftop! It was a last minute add on for me as I planned my trip to PR and I’m so glad I fit this in. The food was amazing - literally all of it. My favorites was the dumplings, mushroom, and duck (my first time trying duck and it didn’t disappoint one bit). Views were amazing, staff was friendly. I would definitely recommend this place.
   

   • 
   • 
   • 
   • 

   Is this helpful?

10. A

    Alex

    Charlotte10 reviews

    5.0

    Dined on March 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Attentive service, great food and even better views!
    

    • 
    • 

    Is this helpful?