Koya - Houston

Review summary

1. T

   Toni

   VIP

   Houston

   30 reviews

   2.0

   30 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Not a good experience. Upon arrival, no one greeted us. We didn’t know which way to go so we went to the speakeasy and was immediately hit with hookah fumes. So we went back out to the concierge desk and told her about our reservation. She was straight up with us and pretty much said don’t waste your time, the kitchens been backed up all day and everything is slow. So we left. That’s it. That’s our experience. Never again!
   

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2. J

   Jay

   Houston

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation for 3 at 9:15pm. Never got seated. Waited an hour. Service was terrible. Ruined my birthday. The aesthetics are beautiful but the service was bad. Im so disappointed.
   

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3. L

   Lexyana

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 2

   Very good service, and very clean dining area. The food was pretty good, just slightly bland, but good overall. It was nice and quiet at first, with a very peaceful, mysterious fancy vibe, and then they added disco lights and incredibly loud music that threw the vibe off entirely. Overall great experience!
   

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4. D

   David

   Houston

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 4

   Very expensive upcharge for entertainment and service!! I understand gratuity because nowadays gratuity is already included. But an entertainment fee and a service fee??! That’s excessive! There was only maybe 3 minutes of entertainment, literally!! Food was good and service was good. But other than that, I wouldn’t recommend…
   

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5. D

   Diana

   Houston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   It's a good vibe in Koya. Nice atmosphere, lovely music, good food.
   

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6. L

   Luis

   Houston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was expensive but the food and ambience was pretty good.
   

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7. M

   Michele

   Houston

   2 reviews

   2.0

   2 reviews

   Dined on January 5, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   The ambiance and decor is supreme. I really enjoyed the fire lady and the mix of music. Where I think the restaurant fell short was in the most important portion, the food area. Neither item that I ordered was tasty AT ALL. We started with lite bites and drinks and eww. The shrimp/rice dish was cold and flavorless. We decided to move forward with the entree and I ordered the Lobster Pasta and double eww. This dish was so OVER seasoned I couldn’t stomach it. The bill included the gratuity, which was earned and a small entertainment fee which was well deserved. But the food is not good and overpriced for sure.
   

   Koya - HoustonResponded on January 6, 2025

   Hey Michele, We're really sorry to hear about your recent experience at Koya - Houston. We take pride in our food and it's disappointing to know that we didn't meet your expectations this time. We appreciate your feedback about the ambiance and music, and we're always looking for ways to improve. We're sorry that our food didn't live up to your expectations, and we hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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8. A

   Amy

   Houston

   1 review

   3.0

   1 review

   Dined on January 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   The food is overpriced n the only thing that I can recommend is the Mac n cheese
   

   Koya - HoustonResponded on January 6, 2025

   Thanks for the feedback, Amy. We're sorry to hear that you found our food overpriced. At Koya - Houston, we strive to provide delicious meals that align with our prices. We're glad you enjoyed the Mac n Cheese, but we're sorry to hear that it didn't meet your expectations in other areas. We appreciate your feedback and will certainly take it into consideration. We hope to have the opportunity to serve you better in the future.
   

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9. R

   Renicia

   VIP

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Greatest fear is great ambience the food was not so good for the price.
   

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10. J

    Jessica

    VIP

    Houston

    5 reviews

    3.0

    5 reviews

    Dined on January 4, 2025

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 4

    Loved it but there was just one issue that I rather not put on here.
    

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