Koi Ki Harborne

Review summary

1. A

   Alex

   Birmingham

   3 reviews

   5.0

   3 reviews

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very fast service, polite staff and delicious food. Would definitely recommend
   

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2. OT

   OpenTable Diner

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a fun place to go too! Staff very friendly! Food is of high quality and flavoursome! Well done everyone!♥️👍
   

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3. R

   Rachel

   Birmingham

   1 review

   2.0

   1 review

   Dined on February 8, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Lovely food, everything we had was really tasty. Service was poor. Polite staff but not attentive. We ended up only having one drink, the second round didn't arrive so bored of waiting we asked for the bill. They took so long to take our order we were ready to order drinks & food together.
   

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4. N

   Nicola

   Birmingham

   2 reviews

   3.0

   2 reviews

   Dined on February 7, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The restaurant is very well decorated and has a nice atmosphere. The food is divine! BUT the service is very slow. There was nobody on reception when I arrived and after waiting I had to get the attention of staff on the restaurant floor. Then we were a table of four and the waiting staff was very slow at even coming over the take our drink order after we had been seated. We then waited an hour for our starter which is not acceptable given they are not that difficult to make: mine Boa Bun. Then another long wait for our main course. So, although we had a table booking for 7pm the time we actually ate was late. Although the food is delicious the length of wait makes me apprehensive about a return visit: especially if dining with a group of friends.
   

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5. F

   Faye

   Devon

   5 reviews

   3.0

   5 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Service slow and forgot our order, no apology. We had to ask for everything. Food very spicy for a Japanese. Good music and ambience.
   

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6. D

   Debbie

   Birmingham

   2 reviews

   4.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We have been here numerous times and is definitely one of our top places to go! However we took friends and was a little disappointed. Our friends ordered pork belly and was unavailable, also gluten free soya sauce as she has gluten intolerant was unavailable. The cocktail we ordered was unavailable as no wasabi for it! Also, no Saki wine in which we always have. Overall still beautiful food but disappointed with unavailability of items
   

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7. M

   Melissa

   Birmingham

   1 review

   1.0

   1 review

   Dined on January 31, 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   Our table was booked at 20:15, we ordered just before 9pm and our starters did not come out until 22:16! People who came in long after us had received their food and eaten before we got our starters! The food was nice when it arrived but the delay has put us off coming back
   

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8. K

   Kerry

   Birmingham

   1 review

   3.0

   1 review

   Dined on January 25, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   This review is made with a heavy heart as we have been to Koi Ki many times however the last few times we have found the restaurant under staffed and half the drinks menu not available. For example the wine menu doesn't have a good selection they did a wine Chateau Mercian, Koshu Iwasako and a New Zealand Sauvignon Blanc which are nice wines that are no longer available. We tried the cocktails however not all available due to missing ingredients which leaves the drinks menu very limited. The drinks menu couldn't be left on the table and so we was chasing down drinks menus and when we finally go to order a drink they took ages to come. We had our main meal without a drink. No one came over while we was eating to see if everything was okay. In the end we got the bill and went for drinks elsewhere. The food here has always been amazing. We order the same thing. However that night we found the food overly spicy so it lost all its flavours. Little advice bring back a good selection of wine, put drinks menus on tables like they used to and staff be more attentive to its customers. So unfortunately we will not be returning to Koi Ki.
   

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9. A

   Annette

   Birmingham

   1 review

   5.0

   1 review

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was lovely, would dine there again and recommend to friends and family .
   

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10. I

    Ionut

    Birmingham

    1 review

    4.0

    1 review

    Dined on January 21, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    A bit too cold in there, otherwise the food was great
    

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