Kitchen + Kocktails - Atlanta

Review summary

1. L

   LaTasha

   Atlanta Metro

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great chance to try things. Way too busy when I was there this past Saturday and everything was so slow. Glad I gave it another try.
   

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2. R

   Rebecca

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about Kitchen + Kocktails was on point. From the hostess, to the wait staff, to the AHHHMAZING Soul Food and drinks, our party of five had a wonderful evening. This place is a must go. We’ll definitely be back. Thank you for a lovely evening!!!
   

   Kitchen + Kocktails - AtlantaResponded 1 day ago

   Hi Rebecca, We're thrilled to hear that you and your party had a wonderful evening at Kitchen + Kocktails! It's always a pleasure to know that our efforts to create a warm and inviting atmosphere are appreciated. We're glad that our Soul Food and drinks hit the mark for you and your party. We look forward to welcoming you back for another delightful experience. Thank you for choosing us! Best regards, The Management Team
   

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3. D

   Daniel

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole experience was amazing from the time we walked into the for front the greeter to the hostess. Shout out to Takara our waitress who was phenomenal! We will definitely have them in rotation as our weekly date nights.
   

   Kitchen + Kocktails - AtlantaResponded 1 day ago

   Hey Daniel, We're overjoyed to hear that you had an amazing experience at Kitchen + Kocktails - Atlanta! It's fantastic to know that our team made you feel welcome from the moment you walked in. We're also thrilled that you enjoyed our food and service. Your kind words truly mean a lot to us. We can't wait to welcome you back for your next weekly date night!
   

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4. A

   Angilee

   Atlanta Metro

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We visited on Sunday, January 5, as a party of five, and unfortunately, the experience didn't quite live up to our expectations the rose wall picture was the highlight. While our server initially greeted us with a warm smile, it quickly faded as we made requests, and we could tell she became increasingly annoyed. One major downside was how they charge for almost everything. For instance, my Chicken Fried Chicken, which was supposed to be smothered in gravy, arrived with barely any gravy. After asking for more, I was shocked to find a $5 charge for the extra gravy when the bill came. I made sure to have the manager remove that charge. ( waittress never said their would be a charge). Another friend ordered collard greens as a side to her breakfast, but when it arrived, she was surprised to find rice on the plate. Later, she realized she was charged $24 for a collard greens meal when all she wanted was a side of greens. The menu is overwhelming, with so many options scattered in different sections that it’s difficult to know what you’re actually ordering. The waitress didn’t clarify any of the hidden charges, which added to the confusion. For example, I ordered a $15 blackberry margarita, but was charged $21. I didn't realize that it was a non-alcoholic version. Our food was fine, though nothing remarkable. We waited a long time for it, and when it finally arrived, we weren’t overly impressed. The complimentary cornbread was a nice touch for the wait, but 2 pieces for 5 ladies, the jerk chicken soup was a miss—it tasted like canned soup with jerk seasoning added. Another thing that bothered us was the lack of a detailed bill. The waitress have us swiped our card with no itemized breakdown. We only saw the detailed charges when we received the receipt via email or text. Transparency and clarity need improvement. There are too many great dining options in Atlanta and the surrounding areas for us to consider returning anytime soon.
   

   Kitchen + Kocktails - AtlantaResponded 1 day ago

   Hey Angilee, We're really sorry to hear about your experience at Kitchen + Kocktails - Atlanta. We pride ourselves on our service and food, so it's disappointing to hear that we didn't meet your expectations. We appreciate your feedback on the rose wall picture, the hidden charges, the menu confusion, and the food itself. We're glad you enjoyed the complimentary cornbread and the jerk chicken soup. We'll definitely take your feedback into account and work on improving our service and menu clarity. We hope you'll give us another chance to impress you in the future. Best regards, Kitchen + Kocktails - Atlanta Management Team
   

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5. D

   Devon

   VIP

   Cincinnati

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great vibe, delicious food, great service and space fits small or medium size groups. The food is as delicious as it looks. GPS takes you to the wrong place. Just know it’s on the outside of the Perimeter Mall.
   

   Kitchen + Kocktails - AtlantaResponded 1 day ago

   Hi Devon, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the vibe of Kitchen + Kocktails - Atlanta, and found our food to be delicious as it looks. We're also glad to know that you appreciated our service and found our space to fit your needs. We apologize for the GPS confusion and appreciate your understanding. We always strive to provide the best service and we hope your next visit is even more enjoyable. Best, The Management Team
   

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6. B

   Brittany

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited from Chicago. Our server Premiere was great! Showed us a really good time. Food 10/10.
   

   Kitchen + Kocktails - AtlantaResponded 1 day ago

   Hello Brittany, Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great time at Kitchen + Kocktails - Atlanta and that you enjoyed our food. Your kind words truly mean a lot to us. We strive to provide our guests with a memorable experience and your feedback lets us know we're on the right track. We look forward to welcoming you back on your next visit from Chicago! Best, The Management Team
   

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7. l

   lamel

   Charleston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great the food was good and the staff was great . Even seen the manger helping staff.
   

   Kitchen + Kocktails - AtlantaResponded 1 day ago

   Hi lamel, We're over the moon to hear that you had a fantastic experience at Kitchen + Kocktails - Atlanta! It's wonderful to know that you enjoyed our food, found our staff great, and saw the manager helping them. Your kind words mean a lot to us. We strive to provide a memorable experience for all our guests and it sounds like we hit the mark with you. Thank you for your high ratings and for taking the time to share your experience. We look forward to serving you again soon! Best, The Management Team
   

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8. T

   Tanya

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our drinks and food delivery took extremely long. Our food when received was just warm not hot! Our server was not attentive at all. We had to get other servers to assist us on (3) different occasions. The mandatory 20% gratuity is an injustice to customers when the server is awful. Not interested in returning!
   

   Kitchen + Kocktails - AtlantaResponded 1 day ago

   Thanks for visiting us, Tanya. We're sorry to hear about your recent experience at Kitchen + Kocktails - Atlanta. We understand that waiting can be frustrating and we apologize for the delay in your drinks and food delivery. We also acknowledge your feedback about the server's attentiveness. We strive to provide excellent service and it seems we fell short this time. We're taking your feedback seriously and will use it to improve our service. We hope you'll reconsider and give us another chance to provide you with the quality experience you deserve. Best, The Management Team
   

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9. N

   Nate

   Washington DC

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The space is beautiful and the DJ for Saturday brunch definitely created the vibe Atlanta is known for on weekends. Lots of spaces to take great pictures with friends. Ordered the chicken and cinnamon roll chicken and waffles. The chicken had a great crisp to it, but unfortunately was not warm when it was served. The waffles were sweet but had a great consistency. I wish they had coffee and tea available since it was brunch, but that wasn't offered.
   

   Kitchen + Kocktails - AtlantaResponded 1 day ago

   Thanks for the feedback, Nate! We're thrilled to hear that you enjoyed the ambiance of our space and the DJ at Kitchen + Kocktails - Atlanta. It's great to know that you had a great time with your friends and enjoyed the chicken and cinnamon roll and waffles. We're sorry to hear that the chicken didn't meet your expectations in terms of temperature and consistency. Your feedback is important to us and we'll definitely take it into consideration as we continually strive to improve our food and drinks. We're glad you appreciated the desserts and hope to have you back soon for another round of brunch. Cheers!
   

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10. J

    Joy

    Richmond

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great Service!! Excellent food!! Great Location!!.
    

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