kitaro surf & turf & sushi

Review summary

1. A

   Amenia

   Chicago

   14 reviews

   4.0

   14 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Firecracker sushi always a great choice. Brussel sprouts I feel like has changed, not as seasoned/tasty anymore. Server was ok, not attentive. Over good experience.
   

   kitaro surf & turf & sushiResponded 6 days ago

   Thank you for your feedback and the 4 stars! We're thrilled you enjoyed the Firecracker Sushi—it’s definitely a guest favorite. We're sorry to hear the brussels sprouts weren’t as flavorful as you remembered and as for the service, we strive to provide attentive care and apologize for falling short of this. We're glad you had an overall good experience, and we hope to see you again soon! 😊
   

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2. H

   Harold

   Chicago

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent sorry I missed two of favorite people John and Carrie who was at a wedding May be next time and as always everything was delicious
   

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3. D

   Daniel

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fabulous and our service was great! Will definitely be back!
   

   kitaro surf & turf & sushiResponded on October 31, 2024

   Thank you so much for the kind words! We’re thrilled to hear that you enjoyed both the food and the service and can’t wait to welcome you back again soon!
   

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4. R

   Rudi

   Indiana

   156 reviews

   3.0

   156 reviews

   Dined on October 19, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   This restaurant can still make it. But it has to do better than what my wife and I experienced. The positives: great food menu, the food itself, the vibe (on the bar side, as far as we could see it). The negatives: currently too high price range for what is offered, service was measured (not friendly) and not impressive (forgot soy sauce and side salad), the host put us at the worst possible table (booth): where guests entered, where staff came out of or went into the kitchen, where pick-up food was prepared. As such we missed a good vibe (which we thought most of the other tables/booths did experience, whether in the bar area or at the window) and a romantic dinner was far away. Not sure if we'll return but if we do, we'll give it some time in the hope the management can figure it out.
   

   kitaro surf & turf & sushiResponded on October 24, 2024

   We sincerely apologize for the shortcomings in service and for seating you at a less desirable table. Your experience with the forgotten soy sauce and side salad, as well as the overall service, is not up to our standards. We understand how this impacted your evening, especially for a dinner that was meant to be more romantic. We’re sorry we missed the mark and hope that you can make a return visit to have the experience you deserve. Just a side note: please let us know if you would prefer a different table, we will do our best to accommodate you!
   

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5. M

   Michael

   Indiana

   48 reviews

   vip
   5.0

   48 reviews

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were immediately greeted and seated. Nice selection of house drinks and a full bar. Love the appetizer choices. The sea bass was extraordinary.
   

   kitaro surf & turf & sushiResponded on October 19, 2024

   Thank you for the wonderful feedback! We’re so glad to hear that you enjoyed your experience with us and we look forward to serving you again soon!!
   

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6. M

   Mary

   Chicago

   26 reviews

   vip
   4.0

   26 reviews

   Dined on October 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food is fresh and tasty. Many sushi-type choices. Very pretty decor with booths and tables.
   

   kitaro surf & turf & sushiResponded on October 10, 2024

   Thank you for the kind words! We're so glad you enjoyed the fresh food, sushi options, and our ambiance!! We look forward to welcoming you back for another visit!!!
   

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7. J

   Jamie

   Chicago

   12 reviews

   vip
   4.0

   12 reviews

   Dined on October 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Best crab ragoon I ever had. Chicken ramen very good. I would order it again. Lemon salmon a go to roll.
   

   kitaro surf & turf & sushiResponded on October 10, 2024

   Thank you for the great review! We're thrilled you loved the appetizer, ramen, and roll!! We're looking forward to your next visit!!!
   

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8. C

   Cathy

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined on September 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   This place is hands-down the best sushi in the Region!
   

   kitaro surf & turf & sushiResponded on October 1, 2024

   Thank you so much for awarding us the 4 stars and recommendation! We're thrilled and humbled to be your top choice for sushi in the region!!
   

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9. S

   Sandra

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent, as always!. Food was so delicious and five-star service!.
   

   kitaro surf & turf & sushiResponded on October 1, 2024

   Thank you for the fantastic feedback! We're delighted you enjoyed the food and service and look forward to serving you again soon!!
   

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10. N

    Nan

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on September 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Outstanding! Large menu selection. Same flights! Outdoor dining!
    

    kitaro surf & turf & sushiResponded on September 26, 2024

    Thank you so much as we’re thrilled that you enjoyed our menu and outdoor dining experience. Hope to see you again soon and hopefully this beautiful weather stays with us for a bit longer so you can enjoy some more patio dining!
    

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