Kettner Exchange

Review summary

1. j

   james

   Los Angeles

   18 reviews

   vip
   4.0

   18 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Special thanks to the manager Sunday night who went above and beyond to ensure that I had a nice meal at Kettner! I came for the Whole Fried Snapper, which the restaurant was sold out of, and the subsequent dishes I picked didn't work out (the Roasted Eggplant was extremely salty, and the Grilled Chicken was bland). Per the recommendation of the manager, I got the Spicy Shrimp and Coconut Rice, which were much better. Due to the kindness of the manager, I will be back to Kettner Exchange when I visit San Diego again.
   

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2. L

   Lisa

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Honestly this place was hyped up so maybe expectations were too high. But service was extremely slow for the restaurant being so empty. Food was bit overpriced for size/value. Drinks were alright. Idk I probably wouldn’t go back.
   

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3. J

   JAMES

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated immediately. The table they sat us at was great and very comfortable. The food was excellent but the real star was our server Mandy. She went the extra mile to make our anniversary dinner special and memorable. It was a great experience.
   

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4. M

   Melanie

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went here to celebrate a 40th birthday. Enjoyed appetizers and drinks. Everything was great. Our server was also great and very knowledgeable about the menu. Loved that they have a valet right out front.
   

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5. C

   CLAUDE

   New York City

   25 reviews

   vip
   5.0

   25 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience as usual! Can't wait to go back!
   

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6. S

   Sean

   San Diego

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Overall a great experience. I was entertaining some colleagues and a business partner in town for a conference as a local and they thoroughly enjoyed the meal. Several of our dishes were great. Most notably the hot oil seared salmon that our server recommended and spicy garlic noodles. I wasnt really a fan of the meatball and spicy shrimp plates (but I may be biased having had similar dishes in the past) We arrived almost 30 minutes and the host Erika was exceptionally welcoming and got us seated promptly which was awesome. Definitely would come back, great for a date night or entertaining guests.
   

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7. OT

   OpenTable Diner

   San Diego

   1 review

   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   This is a wonderful restaurant with an incredible ambiance that we’ve enjoyed for years, consistently delivering a great experience. It offers excellent value for a Michelin-starred establishment, and the food is always top-notch. We’ve dined here several times, most recently for my son’s 22nd birthday, and everything was on point, as usual—except for the service. Unfortunately, our server seemed distracted, paying more attention to the party next to us rather than our table. Our drinks went empty several times, and we had to wait unnecessarily to place additional orders. In the past, the service has always been impeccable, so I’m hopeful this was just an off night. That said, the food and ambiance were as outstanding as ever, and we'll likely return, but living in North County SD means we have many other excellent dining options to consider as well.
   

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8. A

   Arun

   Kansas City

   19 reviews

   vip
   5.0

   19 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a great experience at Kettner Exchange. I have been here three times over the past two years and it has always been wonderful. Majority of the menu is shareable, appetizer portion size dishes. This makes it a great place to come with friends, so you can try multiple dishes. Expect to order about 2-3 plates per person. The inside is well decorated, with a downstairs bar and restaurant, an upstairs open air bar, lounge type and counter seating, private cabanas (have minimum food and beverage purchase requirement) etc. it is dimly lit, so if you have a hard time reading, use your phone flashlight. The service is usually great, with them replacing plates with clean dishes as required as you go through the courses. Don't forget to make reservations ahead of time as they tend to get fully booked.
   

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9. J

   Joseph

   San Diego

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly good fusion cuisine is rare. This one is a shining example.
   

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10. C

    Charles

    San Francisco

    12 reviews

    vip
    4.0

    12 reviews

    Dined on November 11, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and attentive server. The reason for overall 4 star rating is because we waited 25 minutes for our table. We arrived 10 minutes early, so that part is on us, but then stood around thinking they were needing to boot the previous diners out. But no, when we were finally seated we passed at least 4 empty 4 tops. We went back to the front desk person to ask why we waited and she had no excuse except something lame about communicating with the server? Later a manager did come by and apologized and took a bit off the bill which was a nice service recovery.
    

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