Kestrel A Richard Blais Kitchen + Lounge

Review summary

1. J

   John

   VIP

   New York City

   43 reviews

   4.0

   43 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was our second visit to Kestrel. Our server was exceptional, though we would have liked a little more time to finish our meal before the bus staff came to clear the table. Almost every food item was very good. Tops was the (large portion) of pork and shrimp rolls which should not be missed. Prime rib was fork tender but the jus was quite salty. Our friend’s steak was overdone, but our server provided a complimentary dessert (delicious carrot cake) to make up for it. We do enjoy Kestrel and will return.
   

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2. P

   Philip

   VIP

   Los Angeles

   52 reviews

   5.0

   52 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a nice Friday afternoon lunch out on the patio. Service was outstanding! Waters and cocktails arrived promptly. The clam chowder was very good. Fish and chips were also great. I had the Cobb salad; I always ask for it to be tossed and chopped, which they did perfectly! An enjoyable time was had by all!
   

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3. R

   Robbie

   VIP

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have a wonderful lunch. Definitely going back! Service was great and we loved looking out at the mountains and golf course
   

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4. L

   Larry

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Terrific service. Food was very good. Manger came out to introduce himself and make sure our meal and service were up to our liking. Nice touch. Would go back.
   

   Kestrel A Richard Blais Kitchen + LoungeResponded 3 days ago

   Hi Larry, your perfect rating really made our day! It's fantastic to know that our team made you feel so welcome during your time here and that you loved the food. We hope we'll have you back again in the near future.
   

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5. L

   Laurie

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staying at the Hyatt and lovely to have such a great option to walk to. Thought the ambiance was very cool, sophisticated. Food delicious, and service excellent. Chicken lettuce wraps, hamachi, and prime rib all excellent. . Truffle fries very truffly. Great experience, would definitely return.
   

   Kestrel A Richard Blais Kitchen + LoungeResponded 3 days ago

   Hi Laurie, your perfect rating really made our day! We love the wonderful ambiance here too, and we're so glad you found our food delicious. It's our hope that we'll see you again next time!
   

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6. M

   Maria

   Palm Springs

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Dinner Service was slow and we were not in a hurry. Servers seemed confused as to what table was getting which dishes. Also, we had lunch over the weekend, food and service was very good.
   

   Kestrel A Richard Blais Kitchen + LoungeResponded 3 days ago

   Hello Maria, we're grateful to have learned about your experience dining with us. We're taking your feedback about our wait staff seriously, and we will work to improve. We'd love the opportunity to have you back again in the near future.
   

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7. J

   James

   VIP

   Palm Springs

   49 reviews

   3.0

   49 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We have eaten at Kestral 4 times. They have been open long enough to have polished their menu and service. Well intentioned young people who provide the “welcome you guys” to two 75 year olds! Or the other favorite, “no problem”. They were very accommodating with substitutions and the timing from order to food delivery was ok. In past visits the fish of the day was excellent. Tonight the seared Ahi appeared to have been cooked from frozen. Very little flavor. Topped with a tasty fruit topping - more suited for halibut. A soy dipping sauce would have been preferred.
   

   Kestrel A Richard Blais Kitchen + LoungeResponded 3 days ago

   Hello James, thank you for your feedback. Thank you for letting us know that our well-intentioned staff went above and beyond to assist you during your recent meal. Thank you for letting us know about your food. We'll take your thoughts into consideration. It would mean so much to us to have another chance to provide you with a lovely experience the next time you're in the area.
   

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8. D

   Dan

   Los Angeles

   49 reviews

   3.0

   49 reviews

   Dined on January 3, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   After watching Richard Blais with Gordon Ramsay on our experience at this new restaurant venture. We've dined at the Vue restaurant for years before this and was happy. Unfortunately our first try did not have the same outcome. I set up a date-night with my wife and was hoping this place would fit that bill when I looked on-line at the type of food and the pricing and the supposed upscale vibe it had undergone. Upon arrival the greeter asked where we'd like to sit, after I gave a pretty detailed note on my reservation stating a date-night and would like special indoor booth or table and that there is a nut & peanut allergy. We then were brought to our table in the middle of the dining room. Unfortunately the lighting as well was so bright, like a cafeteria, no mood was possible. There are cool table lamps so not really a need for bright overhead lighting. To boot there was a wedding rehearsal dinner in the private dining room that sounded more like a Bachelorette party! The doors wide open, mind you and even staff trying to close them they could not fully close. Then party goers kept opening to leave anyway. Then the food. The waitress came out and proceeded to tell us the prime rib, that is available on Thursday's, is not available as well as the prime Tomahawk steak. We decided on the the fresh farm pork chop and asked for medium rare. My wife went with the seared Ahi that stated "caught yesterday". Also asked about the cauliflower fondue and asked if it was pureed and she said yes. We also asked if they served bread and she said she didn't believe so but would go ask, never saw her for 40 minutes when the food finally came. A long wait for dinner. Unfortunately what came out was a medium well cooked pork chop. Cauliflower that was not pureed but just chunks in cheese sauce. My wife's "fresh" seared ahi was definitely dense as if it was previously frozen. Always can tell them Ahi is fresh or frozen. Warm inside also so ends up tasting like tunafish from th
   

   Kestrel A Richard Blais Kitchen + LoungeResponded 3 days ago

   Hi Dan, thank you for letting us know about your experience. We're so sorry that not everything was to your liking, but we're glad that you still enjoyed your experience. We wish that you had found more to love about your meal, but we hope that we'll get to try again in a future meal.
   

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9. S

   Sherry

   Seattle

   3 reviews

   2.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   I was very excited to visit the new venture by Richard Blaise. I was aware that it was a New Year’s Day brunch but assumed it would be presented with the attention and care I have associated with him as I followed his career. I want to start by saying that the restaurant is a lovely space with sweeping views of the golf course and the surrounding mountains. The service was attentive and excellent. I was very disappointed in the quality and presentation of the menu. It felt like hotel food presented under the name of the restaurant and if this was the case it should have been clearly noted when you made the reservation. Items such as the crab noted on the menu were not presented. Other dishes such as the cauliflower were was listed as prepared lemon roasted with Z’Atar spice was a cauliflower gratin which was a watery stew of cheese sauce. The Jidori chicken was supposed to have pimento cheese and hot honey which was absent. The waffles were also MIA. I am sad to say that the hash brown under the chicken was the star of the meal, and you can get this at Arby’s pretty consistently. Once again the service was lovely, the Pistachio Old fashioned and the Jail Break (a take on a Rusty Nail) were light and tasty, however the food was astonishingly mediocre. Buffets can be a delight but sadly this one was as disappointing as the Oregon versus Ohio state game I rushed home to watch. Richard I hope this review is available to you and you have the opportunity to discuss with Indian Wells as they represent your food and vision and if this is not your menu you make sure they do not market it as such. I have had better meals at conferences sadly.
   

   Kestrel A Richard Blais Kitchen + LoungeResponded 3 days ago

   Hi Sherry, we're sorry that you didn't enjoy your meal with us. We're overjoyed that our team gave you such attentive service and that you loved our atmosphere, but it saddens us to hear that you were not impressed with your meal. It would mean a great deal to us to have you back again for another chance at an amazing one. Please don't hesitate to contact us directly.
   

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10. S

    Stephen

    VIP

    San Diego

    8 reviews

    5.0

    8 reviews

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Another great holiday brunch - delicious food and great service!
    

    Kestrel A Richard Blais Kitchen + LoungeResponded 3 days ago

    Hi Stephen, thanks for sharing your perfect rating with us! We'll be sure to pass along these kind compliments to our team. Thanks for letting us know you loved our service and food! Come back soon.
    

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