Kelseys Original Roadhouse - Cornwall

Kelseys Original Roadhouse - Cornwall reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sacha

   Ottawa1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service and great restaurant. Menu is good and will return to that restaurant.
   

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2. D

   Diane

   Ottawa1 review

   4.0

   Dined on January 22, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   I ordered ribs which were too tough and the manager and server were so considerate they replaced it with a steak. Then to top it off they only charged me half price. Terrific customer service
   

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3. M

   Melissa

   Toronto1 review

   4.0

   Dined on January 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was great and it came quickly. I felt like the service could have been better, but the server was young and could have been starting off. I presented a gift card with a portion of it with a $10 off voucher, I was told by the server that the portion of the voucher needed to be activated, but then she proceeded to charge me the full amount without the discount on the interact machine. I would’ve loved the opportunity to have five minutes and activate the discount card as opposed to assuming that I didn’t want to use it. Our visit at the restaurant was very quick and we did not stick around for very long after eating therefore, I feel like an extra couple of minutes given to do this would’ve been a nice option. I proceeded to tip 18% and feel like a little more time and patience, would’ve warranted a higher tip amount.
   

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4. C

   Colette

   Las Vegas1 review

   5.0

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was great and so was the service. I rarely go to Kelsey’s but it may well be my new go to restaurant.
   

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5. C

   Chuck

   Ottawa1 review

   4.0

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   They didn't actually have My reservation But Was Still Nice table fir Us.
   

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6. A

   Ann

   Ottawa1 review

   4.0

   Dined on September 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We said it was our anniversary but there was recognition of it like a free dessert.
   

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7. JA

   JosephA VIP

   Toronto82 reviews

   4.0

   Dined on June 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food arrived somewhat cold Had to ask for Condiments Service was fine yet seemed overwhelmed
   

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8. MB

   MoniqueB

   Ottawa1 review

   3.0

   Dined on April 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Usually great service, but service was lacking tonight. Disappointed that we weren’t offered at least a dessert for the special occasion we were celebrating.
   

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9. p

   parisiens

   Montreal131 reviews

   4.0

   Dined on March 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was excellent as usual. The food was good, not great. The wings were excellent. The chicken in the buffalo Caesar wrap was over-cooked. It was hard and dry.
   

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10. MR

    MichaelR

    Ottawa1 review

    3.0

    Dined on February 17, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    Service was virtually non existent after the order was taken.
    

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