Kelseys Original Roadhouse - Ancaster

Kelseys Original Roadhouse - Ancaster reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Toronto1 review

   1.0

   Dined on March 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food and drinks took forever to come half of our food was cold. The fries were undercooked, not impressed.
   

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2. J

   Jane

   Toronto5 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   So. They changed their menu. I was disappointed that they got rid of the potato skins and fish tacos. So I decided to try the lunch trio menu. I was dissatisfied. The salad was way too small, garlic toast had too little cheese was over cooked and it was dry. The broccoli cheddar cheese soup was more flour than cheese and broccoli. I couldn’t finish it. It was like tasting paste. The alternative was a Thai soup. They should offer a butternut squash soup as an alternative. This is the first time I have been disappointed with the food at Kelsey’s. Despite this the server and hostess were awesome so the service was great. But I paid for a meal that I expected to be better.
   

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3. S

   Sean

   Toronto11 reviews

   1.0

   Dined on March 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Server was on her phone talking to the bar tender while we waited for her attention to get more water and ask for more drinks. Super slow service. Food is cheap frozen mush.
   

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4. R

   Ray

   Toronto1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really enjoyed our evening out. The food was good, the service was great and the ambiance was nice. The bill was reasonable. It is great to have a restaurant that is good value for your money.
   

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5. D

   Denise

   Toronto1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   4 of us had an wonderful evening for Valentine’s Day dinner . We were greeted with 2 friendly faces with big smiles , we were seated very fast . Bailey came right over and introduced herself and right off the bat we knew we were going to be treated very well . Bailey was amazing from start to finish , we will definitely be back and hopefully be served by her. Our food was delicious. The choc cheese cake with caramel and choc sauce was to die for .
   

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6. S

   Suzette

   Ottawa1 review

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! We don’t have to wait for a long time for the food. Friendly staff.
   

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7. T

   Tess

   Toronto16 reviews

   1.0

   Dined on February 6, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Service was very slow at this location. We had to wait a long time to be seated, even though there was no lineup at the door. It seemed like the servers didn’t care if anyone was waiting. The food took forever to arrive, and everything was overcooked. We ordered two large servings of chicken wings—one order didn’t even have enough sauce and both were overcooked. We also had the chicken Parmesan, but the sauce was very runny, and the chicken was overcooked too. The sides were nearly burnt, with a dark brown color. We should have sent the food back, but we were celebrating my husband’s birthday. I had noted this on the reservation, but it didn’t seem to matter to them—there wasn’t even a simple greeting. We usually enjoy dining at Kelsey’s, but we won’t be returning to this location.
   

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8. B

   Belinda

   Toronto6 reviews

   5.0

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner at Kelsey's and had a great server! It was very busy, but our server was friendly and efficient. We received a great table that matched exactly the request I had submitted. The food was great and came out very fast, especially given how busy the restaurant was. I would recommend this Kelsey's location.
   

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9. T

   Tina

   Toronto4 reviews

   5.0

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great atmosphere. Service was excellent. A very positive dining experience
   

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10. I

    Irene

    Toronto3 reviews

    5.0

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waitress Helen was friendly and attentive to our needs. She checked in on us often to make sure we had what we needed. We all felt very comfortable with her as our waitress.
    

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