Ke-uH Restaurant-Acqualina Resort

Review summary

1. J

   Jonathan

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful venue to celebrate a birthday, enjoy a date night, or treat yourself or loved ones to a delightful dinner. The food was absolutely delicious. Great service and staff as well.
   

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2. A

   Alex

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service as always. I even ordered delivery last night and it was also AMAZING!!!
   

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3. M

   Mathew

   New York City

   46 reviews

   vip
   2.0

   46 reviews

   Dined on September 30, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food is great but the service was atrocious. We didn’t see our waitress for over 30 minutes. I never even got my main course so canceled it and left. What is amazing is when I tried to have the discussion with her, instead of just taking responsibility, I got the deflective “customer is always right”. Let’s face it, the customer is not always right however, in this instance, I was so clearly right that there was no need to be defensive. Talked to the manager about the apathy of her wait staff; doubtful it actually mattered.
   

   Ke-uH Restaurant-Acqualina ResortResponded on October 4, 2024

   Thank you very much for joining us and sharing your thoughts. We are very sorry for the experience you had. Your experience and thoughts absolutely matters. Please kindly know that. The communication and meeting were taken and your thoughts were shared with the server and amoung the team. The server tried to explain herself how she got stucked with another table but we know the first thing should be "I apologize for my absence" and regardless, you did not receive what you deserved. We will do our best to improve our service and communications hoping your return to better serve you.
   

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4. a

   ashley

   New Orleans

   25 reviews

   vip
   5.0

   25 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The sushi here was some of the best sushi I have had, definitely compliments to the sushi chef! or whoever created the ideas behind the Bea roll and the Truffle Rainbow roll. OUTSTANDING!! The spicy edamame was delicious as well. The service was decent but we definitely had to wait in between sushi rolls and wait a bit to order more drinks and get the check (it was not busy). We also kept getting other food delivered to our table so that was a little messy but would absolutely come back here again. And the hotel is beautiful!
   

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5. j

   judith

   Los Angeles

   4 reviews

   vip
   1.0

   4 reviews

   Dined on September 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Kitchen extremely slow, main courses served before appetizers. The hamachi with jalapeño didn’t have jalapeño. One of the rolls never showed up so we cancelled it. This is an expensive restaurant but we have enjoyed it in the past. It has lost quality in every sense.
   

   Ke-uH Restaurant-Acqualina ResortResponded on October 4, 2024

   Thank you very much for joining us and I'm sorry to hear that you did not experience what you expected. We will do our best to build our team member's experience to better serve you and hope to welcome you back for the satisfied evening. Thank you for sharing.
   

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6. S

   Senator Eric

   Greater Boston

   35 reviews

   vip
   5.0

   35 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Over the top excellent experience all around. Beautiful property, amazing service and the best sushi anywhere. The Miami Spice menu was a prix fix $45 pp option that was more food than we could finish, with many options on the “Spice” menu. 5 star service, great surroundings, excellent meal. Worth a visit!
   

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7. AE

   AEVW

   Columbus

   5 reviews

   vip
   2.0

   5 reviews

   Dined on September 20, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   Overpriced food and drinks, good service, valet parking was ridiculously expensive.
   

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8. G

   George

   New Orleans

   43 reviews

   vip
   5.0

   43 reviews

   Dined on September 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful experience, superb cuisine, excellent service from our waitress Daniela. Great beautiful location inside the Acquolina Resort, ocean side. Learned about restaurant via Miami Spice. Their Miami Spice menu is outstanding & generous. We look forward to returning.
   

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9. FN

   FrancescaN

   Miami

   8 reviews

   4.0

   8 reviews

   Dined on September 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food and presentation, the service was ia little Too rushed and the dining area temperature was a little too cold. But overall great experience
   

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10. S

    Sylvia

    Orlando

    15 reviews

    5.0

    15 reviews

    Dined on September 14, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Our party of six was highly satisfied with the food selection and service. Although the restaurant was on the small size, the ambiance was nice,
    

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