Kala Rooftop Restaurant & Bar

Review summary

1. A

   Alessia

   Orlando1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place looks amazing, the view and the pool are beautiful, the food and the drinks are so good and the staff super friendly and professional. I strongly recommend this place.
   

   Is this helpful?

2. S

   Shaheed

   San Francisco2 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The views were amazing. We had a 7:15 reservation and when we got there still stood around for 30 min for our table. Now we sat down and ordered apps and the large mixed grill for 6. Took over an hour to get apps out to us. The mixed grill came about 30 minutes later. Chicken and beef were tough and over cooked. I would not recommend this venue. Paid 10 for 4 mozzarella sticks.
   

   Is this helpful?

3. J

   Juliana

   Orlando1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   The whole experience and service was awful. First of all, I made the reservation for my husbands birthday, and I called to see if we were able to go earlier, and the person who took the call was so rude that just didn’t greet and just asked what I needed, I asked my questions he responded and hanged up right away. We decided to go at the time of the reservation. In the specifications I ASKED that the person who received us, said to my husband happy birthday, because I know this info is shared with servers and hosts, but the lady didn’t say anything. We went to the assigned table with one menu and we were two people, and after being seated at 9:10PM, a server asked if everything was ok at 9:30PM when nobody had taken the order. He said he was going to call someone, and after 10 min he came back asking if somebody came, and because we said no, he said he was going to take the order. He did, and we receive the food after 10PM… in the meantime of the waiting another guy who clearly was Hispanic as us, was walking around and then when he saw that the food was finally on the table, because I also know when they are aware the service is poor, they usually avoid any contact, he approached and asked if we were fine. We noticed that another couple arrived and they had water and service right away…. Nobody offered water during the waiting, and when we got the food, we had to wait more for the utensils…. We asked for boxes, and another 15 min to get them, so I asked for boxes to the guy who was walking around, and I talked to him in Spanish, but he responded in English pretending he didn’t understand, so then my husband had to speak up and finally he responded in Spanish, I know enough English but that felt out of place. Clearly the check arrived before we blinked. And this server just couldn’t stop looking at the screen to see how much tip we were going to give him. It’s upsetting that this happened in such an special date for me. I won’t recommend this place ever.
   

   Is this helpful?

4. E

   Emerson

   Unspecified1 review

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   No vuelvo se tardaron una hora en atendenderme o al menos darme agua no recomiendo este lugar a nadie a parte que los precios son muy altos y uno espera un buen servicio pero está lejos de eso muy mala experiencia personal y nadie sale contento de este lugar
   

   Is this helpful?

5. A

   Aurelija

   Orlando6 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an amazing dining experience! Our waiter, Eduardo, was absolutely fantastic — attentive, friendly, and made sure we had everything we needed. The food was delicious, and the view was simply breathtaking. Highly recommend this place for a great meal and excellent service. Will definitely be back!
   

   Is this helpful?

6. F

   Franco

   Toronto6 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Cool concept. The food wasn't bad at all. Service was very slow, so be prepared. Was seated at a fire table, making it very awkward to eat. Had no room for the food. Ask for ice in advance as everything was warm.
   

   Is this helpful?

7. N

   Noelbis

   Orlando1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first time at Ka La’s Rooftop, I celebrated my Birthday with family and close friends. Beautiful atmosphere it was a little cold but they provided us with heaters. Will definitely visit again.
   

   Is this helpful?

8. P

   Pamela

   Orlando4 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time with my husband. Our first time going there and we will be back! We both got the mix platter very good! The ambiance is great! And service was very good too!
   

   Is this helpful?

9. J

   Janeth

   Orlando1 review

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Una vista muy bella de la ciudad la comida muy buena y la atención y el ambiente excelente sin duda volvería
   

   Is this helpful?

10. C

    Carolina

    Orlando1 review

    1.0

    Dined on February 12, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5

    There’s nothing to offer us for drink we leave 5 minutes after we get sitting, there’s no beer no variety of tequila etc etc etc……..
    

    Is this helpful?