KAANDELA

Review summary

1. OT

   OpenTable Diner

   Greater Boston3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the most memorable meals of my life. Could not recommend more.
   

   KAANDELAResponded 5 days ago

   Thanks so much for visiting us!!!
   

   Is this helpful?

2. LB

   LaurenB VIP

   Dallas3 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   Sat in front of chef window so witnessed all the food coming out. A salad was sent to a table of 20+ guests that was sent back and sat under the heat lamp for 50+ mins. I ordered the pork shank and when our food finally came out, they served that wilted salad as my “mixed vegetable” side. I was so digested and shocked considering we were right in front of the window where food comes out. We also saw our appetizer sit under the heat lamp for almost 15 mins before it was served to us. The service wasn’t good.
   

   KAANDELAResponded 5 days ago

   Dear Lauren, we thank you so much for coming to Kaandela. We have sent you a private message for further follow up to your comments. Our kindest regards.
   

   Is this helpful?

3. S

   Scott VIP

   Minneapolis45 reviews

   4.0

   Dined on March 5, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Beautiful restaurant. Outstanding service. Our salads were very good. Our entrees were just ok.
   

   KAANDELAResponded on March 6, 2025

   Dear Scott, thank you so much for visiting Kaandela!
   

   Is this helpful?

4. N

   Neil VIP

   Chicago38 reviews

   4.0

   Dined on February 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The dishes on the limited menu are excellent. Each member of our party of 4 enjoyed their meal. Our server was very good but over occupied with other tables due to staffing. The noise level in the dining area was extremely loud. Dining in the bar was much more relaxed but they only have booths for two.
   

   KAANDELAResponded on March 6, 2025

   Thank you so much for reviewing us, dear Neil!
   

   Is this helpful?

5. J

   Jimena VIP

   Mexico City8 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food. Don’t miss the pork belly pops and the kofka. Elias gave us a great service
   

   KAANDELAResponded on February 27, 2025

   Thanks so much, Jimena!
   

   Is this helpful?

6. S

   Steven VIP

   Miami99 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service from Yenny and the team. Interesting flavors and preparation. Lovely time!
   

   KAANDELAResponded on February 24, 2025

   Thanks so much for your kind review, dear Steven!
   

   Is this helpful?

7. K

   Kirill VIP

   Los Angeles7 reviews

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The guys were really trying to do the great service and food. But actually nothing special. The only thing is a nice cheerful atmosphere and very friendly staff
   

   KAANDELAResponded on February 24, 2025

   Thank you for visiting Kaandela and for sharing your experience, dear Kirill.
   

   Is this helpful?

8. D

   Doug VIP

   Toronto51 reviews

   2.0

   Dined on February 20, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Although the menu is quite innovative and the food good, our service at Kaandela was nothing short of terrible. My main course arrived 20 minutes after my wife’s, which by that time was cold. Our dessert never did arrive. After many requests the bill was eventually presented. This was the worst experience we experienced during our visit to Panama City.
   

   KAANDELAResponded on February 21, 2025

   Dear Doug, we are truly heartbroken to hear about your experience at Kaandela. What you described is far from the standards we uphold and the experience we are committed to delivering to every guest. We deeply regret the delays and service lapses you encountered, and we sincerely apologize for falling short of your expectations. While we understand that the discount we applied to your bill cannot make up for your experience, it was meant as a small token of our appreciation for your visit and our regret for the situation.
   

   Is this helpful?

9. j

   jill VIP

   Greater Boston11 reviews

   3.0

   Dined on February 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   True moments of spectaculars however, a couple of missed opportunities. The pork was very dry. One of four patacones was cold . the cocktails were delicious. Dessert was outstanding and the pork belly was terrific. It took way too long to settle. The bill. service was at best questionable Unfortunate because the potential is truly there.
   

   KAANDELAResponded on February 21, 2025

   Dear jill, thank you so much for sharing your feedback with us. We truly appreciate your kind words about our cocktails, dessert, and pork belly! We’re sorry to hear that some aspects of your meal didn’t meet your expectations. Please know we take your comments seriously, especially regarding the pork and the timing of the service. We're also grateful for your observations about the wait staff, and we’ll be sure to address these points with our team to ensure a smoother experience moving forward. We’re committed to making every visit memorable, and we hope to have the opportunity to welcome you back soon for a more seamless experience!
   

   Is this helpful?

10. M

    Maria

    Fort Lauderdale2 reviews

    5.0

    Dined on February 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience, good service and delicious food
    

    • 
    • 
    • 

    Is this helpful?