Juniper

Review summary

1. A

   Abigail

   Charleston

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place and had brunch this time around, so good!! Will always come back everytime I am in town.
   

   JuniperResponded 1 day ago

   Dear Abigail, We are delighted to hear that you enjoyed your brunch experience and that our offerings continue to impress you. It is always a pleasure to welcome you, and we are honored to be your go-to destination whenever you’re in town. We look forward to seeing you again at Juniper soon for more great meals and memorable moments! Regards, Will Ruwer General Manager
   

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2. A

   Allie

   Omaha

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   Can’t beat the atmosphere, absolutely beautiful. Disappointed in the food, drinks were good.
   

   JuniperResponded 4 days ago

   Dear Allie, We are thrilled to hear you enjoyed the beautiful atmosphere and found the drinks to your liking. However, we are sorry to learn that the food did not meet your expectations. Your feedback is invaluable, and we will share it with our culinary team to ensure we continue to refine our offerings and provide a dining experience that matches our ambiance. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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3. T

   TIM

   Cleveland

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 5

   Menu is shockingly sparse. Beware. Somehow they don't have coffee available with the three dessert options.
   

   JuniperResponded 5 days ago

   Dear Tim, We are sorry to hear that our menu didn’t meet your expectations, and we truly appreciate you bringing this to our attention. We are always looking to improve and will take your comments into consideration as we evaluate our offerings. We also regret that you were unable to enjoy coffee with your dessert. We will review our options to ensure a better experience for future guests. Thank you for choosing us, and we hope you will give us another opportunity to provide you with the exceptional dining experience you deserve. Regards, Will Ruwer General Manager
   

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4. P

   Patrice

   Charleston

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch is amazing! Good selection of entrees and cocktails and fantastic service. Beautiful decor too!
   

   • 

   JuniperResponded on December 9, 2024

   Dear Patrice, We are thrilled to hear that you enjoyed our brunch offerings, from the selection of entrées and cocktails to the fantastic service provided by our team. It is also delightful to know you appreciated the beautiful décor—we take great pride in creating an inviting and stylish atmosphere for our guests. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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5. C

   Charles

   Western NC

   9 reviews

   3.0

   9 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Nice try but it’s still a hotel restaurant. Probably won’t be back.
   

   JuniperResponded on December 8, 2024

   Dear Charles, We are happy your overall visit was enjoyable, but we want it to be perfect. We strive to exceed the expectations of our guests; therefore, we hope you will accept our apologies for not doing so during your visit. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known. Regards, Will Ruwer General Manager
   

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6. N

   Nicolaus

   Charleston

   1 review

   2.0

   1 review

   Dined on December 7, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   It might be good with a group of people. but if you plan it being a nice dinner with your girlfriend, i wouldn't recommend it. The tables are way too close together, and i couldn't hear anything other than the people around us
   

   JuniperResponded on December 8, 2024

   Dear Nicolaus, We deeply regret to hear that the atmosphere did not meet your expectations for an intimate dinner with your girlfriend. We understand that the table arrangement and noise level can significantly impact the experience, and we sincerely apologize for the discomfort you encountered. Your feedback is valuable and will be shared with our team to explore ways to improve the layout and ambiance of our dining space. We aim to ensure that every guest can enjoy a comfortable and memorable meal, regardless of the occasion. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Regards, Will Ruwer General Manager
   

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7. M

   Megan

   Charleston

   17 reviews

   vip
   3.0

   17 reviews

   Dined on December 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Portions were very small. Our server was friendly but we had to ask for more water and additional drinks. Food service was very slow. We were there for almost 2 hours.
   

   JuniperResponded on December 8, 2024

   Dear Megan, We are pleased to hear that you found our server-friendly, but we sincerely apologize for the areas where we fell short. We deeply regret that the portions were not satisfying and that you had to wait for water as well as additional drinks for your meal. Your feedback has been shared with our restaurant and kitchen teams to ensure improvements are made in both portion sizes and the pace of service. We value your time and experience and want to ensure that future visits meet or exceed your expectations. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Regards, Will Ruwer General Manager
   

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8. K

   Kimberly

   Charleston

   1 review

   4.0

   1 review

   Dined on December 6, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   We dined on the covered patio. It was beautiful but not enough lighting at night. We used our cell phone to see the menu. The food was delicious but portions were small.
   

   JuniperResponded on December 8, 2024

   Dear Kimberly, We are delighted to hear you enjoyed the beauty of our covered patio and found the food delicious. We appreciate your feedback regarding the lighting on the patio at night. Providing a comfortable and convenient dining atmosphere is important to us, and we deeply regret the inconvenience you experienced while reading the menu. Your suggestion will be shared with our team as we explore ways to enhance the lighting for our evening guests. We value your input and will take it into consideration as we continue to refine our menu offerings. It was a pleasure having you as our guest, and we hope to see you again soon at Juniper. Regards, Will Ruwer General Manager
   

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9. C

   Casey

   Charleston

   1 review

   3.0

   1 review

   Dined on December 6, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We sat on the patio and while the heaters were there.. it was far too cold out to keep that space warm. The tables needed mini heaters or more heaters installed in the ceiling. Half of our table wasn't staying warm that was farther from the heaters. Our main waiter didn't smile once at us. Always seemed to be in a hurry to get away. We don't need you to be our bestie, but look like you want to be there. We did however have a couple of other waiters deliver drinks and apps and they were super kinda and lots of smiles.
   

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10. L

    Linda

    Charleston

    4 reviews

    5.0

    4 reviews

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a lovely dinner before our Christmas concert just across the street at the Peace Center. Two of us had aps for dinner and two of us ordered entrees. All enjoyed our food, as well as the foccacia appetizer, which was huge. My "My name is Mia" cocktail was delish and so festive. Everything was fresh and beautifully presented. The holiday decor at the restaurant was so fun, and the sunset view was gorgeous. The valet parking made all of this an easy night for our older guests, and we all had a great time. We have company coming for Christmas, and we are headed back there for sure, as I know they will love it too.
    

    JuniperResponded 7 days ago

    Dear Linda, We do appreciate your kind words about how much you particularly enjoyed My Name is Mia" cocktail. It is one of our most popular items, and we will be pleased to share your compliments with our chef! Thank you for choosing us while attending the Christmas concert; we look forward to seeing you all again soon at Juniper. Regards, Will Ruwer General Manager
    

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