Julio’s Italian Restaurant

Review summary

1. J

   Justin

   Perth

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   It was our 26 wedding anniversary and we live in area, we’ve never been there before and thought we would give it a go. That was a big mistake, the wait staff were inattentive, they forgot our side dishes, we asked to please take off bill but didn’t so had to fix at till etc… it was like nobody working there wanted to be there, tough gig hospitality but don’t work in it if your not interested. That service level was with us the only booking and maybe two other tables all night, god help customers when they busy…
   

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2. A

   Ashley

   WA

   1 review

   1.0

   1 review

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   We were very disappointed after also having lunch at Julio’s last Christmas which was fantastic. This Christmas lunch was the total opposite. The mains and desserts were basically inedible and the prawns served for the starter were over cooked and very dry. A very expensive lunch for the quality.
   

   Julio’s Italian RestaurantResponded today

   Dear Ashley, Thank you for sharing your feedback. I am truly sorry that your experience with us on such a special occasion did not meet expectations. Please accept my sincerest apologies for the food not being as good as you expected. We will be addressing this matter with our team to ensure it does not happen again. Your visit should have been memorable for all the right reasons, and I deeply regret that we fell short. Once again, I apologise for the disappointment caused, and I appreciate you bringing this to our attention. Kind regards, Sharang Bhan Restaurant Manager Julio's Holiday Inn West Perth
   

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3. J

   Joseph

   Perth

   1 review

   2.0

   1 review

   Dined on December 7, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Heard some good things about Julio's but our night was terrible. One to forget. No service and food took forever to come out and when it did it was awful. My swordfish was good though but not worth the $46. Only good thing is the way the Manager apologised and looked after us price wise. His professionalism showed through. Maybe this was a once off error so I will give it another go. This place has been transformed from it's original days and more like a bar now which has a good feel about it. Great little outdoor area too. They serve pizzas only for lunch which is weird.
   

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4. M

   Mark

   Perth

   1 review

   1.0

   1 review

   Dined on December 6, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Very slow inattentive service I had to get up and ask if I could order a drink looks like the owner was having an impromptu team meeting…. No one checked if our meals were satisfactory…. We were never offered a second drink then when we decided to leave another random glass of white wine appeared I never ordered Very strange date night … left without desserts and disappointed
   

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5. S

   Sara

   Perth

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great Food & restaurant - staff were very friendly
   

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6. N

   Neil

   Melbourne

   1 review

   4.0

   1 review

   Dined on November 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Good food and nice ambience in the outdoor dining area.
   

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7. G

   Glenn

   Perth

   1 review

   1.0

   1 review

   Dined on November 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Sorry to say, this experience was far from enjoyable. Only good thing was the wine. Service was slow and average. Starter… ok That’s were it ends. Pasta mains … terrible and un eatable. Stoggy over cooked pasta… way way way over salted, as if the chief dropped the salt container into the meal. Over cook meat in ragu and seafood. Kids running around the restaurant in controlled. All for premium pricing… very dissatisfying and disappointing.
   

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8. J

   Jennifer

   Perth

   1 review

   4.0

   1 review

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Generous portions, delicious food but room very noisy
   

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9. P

   Parnika

   Perth

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this place, food, ambience and the service. Staff is amazing. I have had margarita pizza, Arancini, chicken lollipop, risotto, scallopine, Campanelle with wild mushrooms, vanilla pannacotta and orange torta, Sicilian margarita, negroni. Service was amazing, staff is amazing. Ambience is perfect 🤩 Thanks Julio’s
   

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10. K

    Kate

    Worcestershire

    1 review

    2.0

    1 review

    Dined on October 25, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    Little choice on the menu for vegetarians. Wait staff did not register that we were vegetarian and seemed absent-minded. Ordered a veggie pizza and salad and were given a lamb pizza, waiter apologised. Requested plates for our pizza - the waiter went to get them but she did not return nor did the plates arrive. Wait staff do not appear to be trained and seem indifferent towards diners so the service is not efficient.
    

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