Joseph's Tea Room Clearwater

Review summary

1. K

   Keith

   Tampa

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly staff that handled payment over the phone due to surprise booking
   

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2. M

   Matt

   New York City

   10 reviews

   3.0

   10 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our group of three had high hopes after seeing your website, and we were thrilled to know you offer a gluten free afternoon tea experience. We arrived on-time and were seated after some confusion regarding the reservation. The host who ended up also being our server sat us next to the 4 only other tables in the place - presumably they had already closed the other areas by the 1:30pm reservation. On first impression, I’m glad that we didn’t continue to overthink wearing jeans! The server explained the afternoon tea experience and brought us water. A few call outs - no table cloth, no linen napkin, and a cheap plastic water glass. She brought our salad course - small but nice. We asked for salt and pepper. Then, she brought our individual steeped tea pots - both excellent choices (Raspberry Earl Grey De La Crème especially) immediately followed by the tiered foods. Gluten free selections…excellent. Sandwiches were just as expected from the menu, the salt and pepper certainly were needed, though, and could benefit from a little butter on the bread. The scones were excellent. The blueberry muffin was very good, and the peanut butter brownie was good. The mousse seemed like a store bought throw in. The only issue we had was service. After bringing the food, she never stopped at our table again until she asked to cash us out. Everyone had empty water glasses. She never asked if we needed anything - would have paid for more jam or clotted cream or oat milk for the tea. In fact, we would have ordered more scones, and I got up to get my own napkins. We’d definitely order food again to-go. We wouldn’t spend $170 bucks for bad service. The place is cute but missing some points - linens, glassware, and steps of service.
   

   Joseph's Tea Room ClearwaterResponded 6 days ago

   Hello Matt, I am sorry that you felt our service fell short of your expectations. Both servers yesterday are seasoned with us and usually get rave reviews. I will speak with them about your feedback as we take our customers satisfaction seriously. Going linen-less is a choice we made from the start. I was formerly a Director of Sales for large luxury hotels in NYC and when they ditched the linens and went to more beautiful tables and place settings I saw that was the way for future luxury. We also believe that by using dinner napkins we are more sanitary than cloth napkins that have been used by hundreds of people. We hope you will contact us directly to help discuss your concerns and give us another opportunity to make it up to you. Shannon Joseph
   

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3. K

   Kristi

   VIP

   Western NC

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I enjoyed our afternoon tea today. The food was tasty with plenty of choices. The tea was flavorful. Ambiance was relaxing while the servers were kind, funny and helpful.
   

   Joseph's Tea Room ClearwaterResponded 6 days ago

   Hello Kristi! Thank you for taking the time to write a review! We love our guests and hope that it shows in everything do! We really appreciate your business and look forward to more opportunities to serve you. Shannon Joseph
   

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4. E

   Elizabeth

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The staff here was very friendly and answered any questions we had about the teas they serve. The food was good. We will go again.
   

   Joseph's Tea Room ClearwaterResponded 7 days ago

   Hello Elizabeth! Thank you for the kind review! We enjoyed having you here and look forward to welcoming you again! Shannon Joseph
   

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5. L

   Lorenda

   VIP

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was perfect to take my two little 8 and 11 yr old granddaughters for their first tea! They ask if they could come back next week!
   

   Joseph's Tea Room ClearwaterResponded 7 days ago

   Hello Lorenda! Thank you for the kind review! We enjoyed having you and your granddaughters here and look forward to welcoming you again! Shannon Joseph
   

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6. S

   Susan

   Tampa

   1 review

   5.0

   1 review

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shannon and her staff were extremely kind and accommodating. This was fourth time and it gets better each time. Was especially nice seeing Denzel growing up and being part of family business.
   

   Joseph's Tea Room ClearwaterResponded on January 6, 2025

   Thank you Susan! Thank you for taking a moment to leave us a review. We really appreciate your loyalty! We do continue to work on improving our craft and our services. It brings me joy to hear that you think your experiences are getting better each time!! :) Looking forward to welcoming you back! Shannon Joseph
   

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7. S

   Shirley

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food excellent and many different choices of tea available. Also got to choose what kind of sandwiches you wanted. Environment very nice.
   

   Joseph's Tea Room ClearwaterResponded on January 6, 2025

   Thank you Shirley! Thank you for taking a moment to leave us a review. We really appreciate it! Looking forward to welcoming you back again soon! Shannon Joseph
   

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8. m

   michelle

   Tampa

   1 review

   5.0

   1 review

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I brought my mom there after Christmas and we had a very nice time. The place was very cute with all the decorations and the food was outstanding. We will definitely go there again!
   

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   Joseph's Tea Room ClearwaterResponded on January 6, 2025

   Hello Michelle! We are so happy that you brought your Mom for Christmas and had a great time! Thank you for taking the time to leave us a review! Please come back again soon! Shannon Joseph
   

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9. K

   Kristi

   Orlando

   1 review

   5.0

   1 review

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was really great and loved they had gluten-free options. All the food was really good. Good find!!
   

   Joseph's Tea Room ClearwaterResponded on January 6, 2025

   Hello Kristi! Thank you for taking a moment to leave us a review. We really appreciate it! As a fellow gluten free person, I am so happy to be able to accommodate your food allergy and take care of my guests! Looking forward to welcoming you back again soon! Shannon Joseph
   

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10. G

    Greta

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on December 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our experience was wonderful. The staff were kind and attentive, the food was excellent (you must get the cream cheese and cucumber sandwich), the desserts were tasty, and the tea was great. The variety in options was a great feature for us.
    

    Joseph's Tea Room ClearwaterResponded on January 6, 2025

    Hello Greta! Thanks for your feedback! We are delighted to hear that you enjoyed the variety of options and enjoyed the food! We love having fabulous guests like you! Please come back again soon! Shannon Joseph
    

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