Jordyn’s Soul Cafe - West Loop

Review summary

1. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The food was mid at best… had the jordyn special (surf and turf) with mac and cheese and sweet corn EVERYTHING was sub par. Nothing special about the food at all
   

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2. L

   Leslie

   Chicago

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I ordered the pork chops and they were dry. Last time I was there the smothered pork chops were delicious!
   

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3. R

   RJ

   Chicago

   1 review

   3.0

   1 review

   Dined on February 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Nice restaurant. Half the menu was sold out. We weren't informed until we waited 40 mins for our reserved table and got seated. Nice restaurant, happy that we visited. Probably won't be back to this location
   

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4. C

   Christine J

   VIP

   Chicago

   25 reviews

   5.0

   25 reviews

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food!! Wonderful service! Great ambience! Will def come back!
   

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5. S

   Shena

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My mommie enjoyed her 75th birthday brunch. The food was excellent 👌 😋 ❤️
   

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6. J

   Jason

   Chicago

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Someone’s Auntie is in the back cooking. Amazing food.
   

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7. K

   Kier

   Chicago

   1 review

   4.0

   1 review

   Dined on January 12, 2025

   1. Overall 4
   2. Food 1
   3. Service 4
   4. Ambience 4

   Rating: 5/10 As someone who loves food and cooking, I had high expectations but was ultimately underwhelmed by the quality of the dishes my boyfriend and I were served. I ordered the lamb chops, cooked medium, but they were delivered medium rare. Additionally, they were coated in an overly heavy seasoning crust that seemed out of place. On a positive note, the portion size was generous—four sizable lamb chops for $30, which was great value. My boyfriend opted for the jerk turkey wings. Unfortunately, they arrived slightly cold and seemed undercooked. That said, for fans of spicy food, the wings did deliver in terms of heat. The sides were a mixed experience. I enjoyed the mac and cheese, which was rich, cheesy, and flavorful. The sweet potatoes were good in texture but had an unexpected smoky flavor that neither of us enjoyed. We also tried the “Summer Soul Chi” cocktail, but it missed the mark entirely. Its grapefruit-based flavor profile seemed off-balance and could use significant improvement. The service and atmosphere were the highlights of the visit. The staff was friendly, service was prompt, and the music created a vibrant, enjoyable setting. However, I was surprised and disappointed to find a 20% gratuity automatically added to our bill for a party of two. Typically, gratuity is reserved for larger groups (4-5 people or more), and I found this practice excessive for just two diners. While my overall experience was disappointing, I did appreciate the generous portions and welcoming atmosphere. I wouldn’t rule out giving them another chance in the future, but some changes in food quality and policies would need to be addressed for a better dining experience.
   

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8. A

   Ashanti

   Chicago

   1 review

   2.0

   1 review

   Dined on January 6, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Service was extremely slow with the bartender being the only server. Took 46 minutes to receive our drink order. It was noted on our reservation that we were celebrating a special occasion however it was not acknowledged. The 20% forced gratuity was certainly not reflective of the service which was received.
   

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9. K

   Kim

   VIP

   Baja California

   1 review

   3.0

   1 review

   Dined on January 5, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was excellent! However the staff needs to work on creating a welcoming environment. Immediately upon entering the restaurant the hostess ask “do you have a reservation?” There was no formal greeting. No good morning. No welcome to Jordyn’s. Rather a gruff question about the reservation. I observed this each time a customer entered the spot. Each time it was jarring. There are more welcoming ways to inquire about a reservation they can employ. Additionally they don’t offer coffee or tea…a must if serving brunch.
   

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10. E

    Eve

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on December 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our food came out on time and was seasoned to perfection. The food was a large portion and the Soulfood eggrolls were magnificent. I would definitely return again.
    

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