Jordyn’s Soul Cafe - Hyde Park

Review summary

1. K

   Kira

   Chicago

   8 reviews

   1.0

   8 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   My party of seven booked a table in advance for 2:30 PM, but when we arrived, we found that the table was not large enough to accommodate everyone. When we requested an additional chair, the staff seemed confused and unsure how to help (AND DECIDED TO DO NOTHING), so we had to take a chair from another table ourselves. Throughout our visit, we attempted to communicate with the manager multiple times, but he appeared to have little awareness of his responsibilities. At one point, he started to avoid our table altogether, leading me to wait outside to ask him to come over. Our waitress, Shay, was frequently forgetful and displayed an attitude when we politely inquired about our food. Instead of receiving proactive service, we had to constantly ask for assistance and accommodations. When our food finally arrived—after a significant wait—it was still missing some of the add-ons we ordered. Some dishes were served lukewarm, and the red snapper was overcooked. We were so hungry and had specifically chosen this location for our book club meeting that we would have left if it weren't for our commitment. Overall, this experience was frustrating and disappointing. I hope the management takes steps to improve service and food quality for future patrons. Until then, I advise potential customers to consider other dining options.
   

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2. OT

   OpenTable Diner

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   It’s the same menu from the first location but a lot of items not available. Maybe create a different menu for that location. Also there was an alcohol menu but no alcohol. With understand they will be serving soon but that was misleading. Sunday was our server and she was amazing!!
   

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3. D

   Daniel

   Unspecified

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was definitely delicious, but they were clearly understaffed, and my friend had to wait over an hour for her food.
   

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4. OT

   OpenTable Diner

   New York City

   1 review

   2.0

   1 review

   Dined on March 2, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   It took a minute for us to get water and to be greeted by a waitress. Seems like they might be low on staff.
   

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5. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Took my reservation then told me they couldn’t seat me and the kitchen was closed. For my birthday reservation
   

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6. J

   Jamila

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on March 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   We had reservations, and it took over 2 hours to get our food. 2 couples that were seated after us got their food 30 minutes before us. Sad, won't return. Lost neighborhood customers.
   

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7. I

   Ivan

   VIP

   Chicago

   1 review

   1.0

   1 review

   Dined on March 1, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   We chose Jordyn’s to support our black own businesses in Hyde Park. Arrived at my 8:15p reservation and wasn’t greeted at all! Finally a young lady approached us and didn’t even have a wait time for us to be seated, she was nonchalant and flat out ignorant. Embarrassing is what it was. We decided to leave and go to 14 Parish where the experience was much better! Different cuisine tho. Looking for great soul food and ambience in Hyde Park?! I would recommend “Virtue”
   

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8. OT

   OpenTable Diner

   Chicago

   1 review

   3.0

   1 review

   Dined on February 28, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   We had to wait to long for our food I made reservations at 5:30 and we didn’t eat until 7:30
   

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9. J

   Jade

   Unspecified

   1 review

   5.0

   1 review

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Food Was Amazing The Wait Time Was Short The Food Came Out Hot And Fresh In A Timely Manner After The Appetizer’s Waitress Was Very Friendly And Welcoming
   

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10. K

    Karen

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on February 22, 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 3

    We were excited to finally have the chance to eat at Jordyn’s. My boyfriend, my mother and I arrived for our 5:30 reservation and when we walked in, we had to stand in line waiting for the hostess to take ‘to go’ food orders. We stood probably about 10 minutes waiting. When it was our turn, the hostess was very nice and thanked us for our patience. While the restaurant itself isn’t very big, it is decorated nicely. When we arrived at our table, the first thing we noticed was the chairs had very short backs. My mother is 85 years old and I was concerned about her sitting in a chair that she could not lean back in. The chairs sit very low, and the tables are tall, so I felt like a kid in a highchair! I asked for one of the two empty booths, but was told those were for larger parties. Anyway, on to the service. Our server arrived fairly quickly after we were seated, but that was where the quickness ended. It took a LONG time for the food to come out, roughly 30-40 minutes. My boyfriend’s food didn’t come out for another 20 minutes. The saving grace…the food was really good! I had smothered pork chops with sweet potatoes and collard greens, my mother had fried chicken, sweet potatoes and collard greens, my boyfriend had smothered chicken, mac and cheese and broccolini. Everyone enjoyed their food. Be warned, there is 20% gratuity added to parties of TWO or more. Kayla, the food runner, was sweet as pie and kept checking on our food for us. So to sum it up, would we go back again? yes, but we agreed we would try a different time of day. OH, one more thing, it is BYOB, no liquor served! I do recommend this restaurant but I am hopeful they will smooth out the rough edges.
    

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