JOEY Kelowna

Review summary

1. J

   Jackie

   Vancouver

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience. There’s nothing to improve on as all was more than perfect.👍🏼
   

   JOEY KelownaResponded today

   Thank you for the 5-star review, Jackie! We appreciate your kind words. Hope to see you again soon! Emma Brown | Guest Service Manager
   

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2. L

   Lorne

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We hadn’t been to Joey’s since the renovation, it’s very nicely decorated. The welcome at the door with a glass of wine was very neat! The service was excellent and so was the food, we will for sure visit again.
   

   JOEY KelownaResponded 4 days ago

   Thank you for sharing your feedback, Lorne! We're thrilled to hear you enjoyed your glass of sparkling wine and had excellent service. Looking forward to hosting you again! Emma Brown | Guest Service Manager
   

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3. A

   Antonio

   Atlantic Canada

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Nice experience ,but they brought the ticket without asking for it while we where still drinking our latest sips. I think it was not appropriate
   

   JOEY KelownaResponded 4 days ago

   Hi Antonio, thank you for taking the time to share your feedback. I've reached out to you and left a voicemail in hopes of rectifying this situation for you. We never want you to feel rushed while dining with us and apologize for how that left you feeling. Looking forward to chatting more with you! Emma Brown | Guest Service Manager
   

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4. D

   Doug

   Vancouver

   9 reviews

   3.0

   9 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Renovation exposes the dining room to the bar TVs which are detracting and annoying especially when seated in a booth facing the bar. Food was OK but not outstanding. The waiter was very good
   

   JOEY KelownaResponded 4 days ago

   Hi Doug! Thank you for chatting with me over the phone and allowing me to rectify this for you. Please let me know if there is anything else I can do! Looking forward to having you back in soon. Emma Brown | Guest Service Manager
   

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5. d

   dalraj

   VIP

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was above and beyond. Phenomenal staff!
   

   JOEY KelownaResponded 4 days ago

   Thank you for the positive feedback, Dalraj! We'll share your kind words with our team. Hope to see you in again soon! Emma Brown | Guest Service Manager
   

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6. M

   Marianne

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Checked out the new interior - much more open. Food and service excellent as always. Honestly have not had a bad experience with this restaurant
   

   JOEY KelownaResponded 4 days ago

   Thank you for the kind words, Marianne! We appreciate you taking the time to share your feedback. We hope to see you back in soon! Emma Brown | Guest Service Manager
   

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7. G

   Gary

   Vancouver

   4 reviews

   1.0

   4 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 1

   Made a dinner reservation -got sat in the lounge in the highest traffic area and was repeatedly bumped into by customers and staff -was supposed to be a 50 th birthday dinner -not good at all
   

   JOEY KelownaResponded 4 days ago

   Hi Gary, thank you for taking the time to share your feedback. The quality and enjoyment of your experience is of the utmost importance to us. Thank you for connecting with us this weekend and giving us the opportunity to rectify the situation. Please let me know if there is anything else I can do to turn this around for you. Emma Brown | Guest Service Manager
   

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8. D

   Donna

   Alabama

   6 reviews

   4.0

   6 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall always a great experience but since their renovations it is extremely loud. Having to yell across the table is exhausting.
   

   JOEY KelownaResponded 4 days ago

   Hi Donna, thank you for taking the time to leave a review. We appreciate your feedback and are always looking to improve. We are saddened to hear your experience wasn't up to standard and we would love the opportunity to turn it around for you. I'll reach out to you shortly! Emma Brown | Guest Service Manager
   

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9. A

   Alden

   VIP

   Vancouver

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice renovations. The open concept looks and feels great. Staff were excellent and professional, even if some were new. Good job. Reminded me of the old Joey Tomatoes with the open concept. Just more classy now
   

   JOEY KelownaResponded 4 days ago

   Wow, thanks Alden! Thank you for sharing your feedback. We're thrilled to hear you enjoy our renovations and had a great time with our staff. We look forward to having you back soon! Emma Brown | Guest Service Manager
   

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10. D

    Drew

    Vancouver

    1 review

    5.0

    1 review

    Dined on January 17, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Every one of the staff that helped my wife and myself, were absolutely amazing! From the front greeting staff to the waiter to the management, even the busing staff. They were all very friendly and accommodating. It was my wife's birthday, and they really went the extra mile to make her feel special and appreciated. I can not say enough how much that meant to her, as well as myself. Our server Travis was a self-proclaimed "newbie" and he was fantastic. He was attentive when he was needed and distant when it was appropriate to give us the space to enjoy our evening. The food was great, as it is every time we have dined here, but the star of the evening for us really was the service! (sorry kitchen, this one is for the front. ;) ) This is quickly becoming our 1 date night spot.
    

    JOEY KelownaResponded 2 days ago

    Wow! Thank you for the kind words, Drew. What a fantastic review! We are absolutely thrilled to hear that your experience was above and beyond and your wife had a great birthday. We will be sure to share your feedback with the team and ensure they feel acknowledged. We are so excited to have you back in again soon! Emma Brown | Guest Service Manager
    

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