JOEY University Village

Review summary

1. S

   Sherrelle

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I absolutely love Joey Kitchen restaurants. I visit the one in University Village, Bellevue and Southcenter. The food is EXCELLENT and the service is impeccable. My favorite place to eat!!
   

   JOEY University VillageResponded 7 days ago

   Thanks for visiting us, Sherrelle! We're thrilled to hear that you love our Joey Kitchen restaurants, especially at our University Village, Bellevue, and Southcenter locations. It's wonderful to know that you find our food and service to be excellent. Your kind words truly make our day. We look forward to welcoming you back to JOEY University Village soon! Amber M | Guest Service Manager
   

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2. V

   Vicky or Mardi

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and they provided extra accommodation for our large group of split tables.
   

   JOEY University VillageResponded on November 13, 2024

   Hi Vicky and Mardi! We are thrilled to hear you enjoyed the service and we were able to accommodate your large party. We look forward to hosting you again soon! Amber M | Guest Service Manager
   

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3. M

   Mark

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and variety. It is a little expensive. Service is exceptional and it is usually bustling and busy. I recommend especially for a family special occasion.
   

   JOEY University VillageResponded on November 13, 2024

   Hi Mark, Thanks for visiting us at JOEY University Village. We're thrilled to hear that you enjoyed our food and variety. We understand that our prices may be on the higher side, but we assure you that we strive to provide the best quality ingredients and service. We're glad that you found our service exceptional. We appreciate your feedback and look forward to serving you again soon! Amber M | Guest Service Manager
   

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4. E

   Edward

   Seattle

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was good. Service was fast at start, but then not as good checking on us and clearing plates
   

   JOEY University VillageResponded on November 9, 2024

   Hi Edward, Thank you for the 5-star review! We appreciate your feedback and will encourage better check-ins with our staff. Please join us again in U Village soon! Amber M | Guest Service Manager
   

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5. D

   DOROTHY

   Seattle

   1 review

   vip
   2.0

   1 review

   Dined on November 5, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Very slow service. Party of 4, but the 4th entree came out 10 minutes after the first 3. Paper napkins. When a steak is $76, there should be cloth napkins. Cocktails delivered 30 minutes after ordering. I can’t recommend
   

   JOEY University VillageResponded on November 9, 2024

   Hi Dorothy, Thanks for taking the time to leave us a review. We're sorry to hear about the service speed. At JOEY Kitchen, we strive to provide our guests with exceptional service and we regret that we didn't meet your expectations this time. We'll definitely take your feedback into consideration as we continually work to improve our services. We hope to have the opportunity to serve you better in the future. I sent you my email address on my last response. I'd love the opportunity to invite you back as my guest. I look forward to hearing from you! Amber M | Guest Service Manager
   

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6. P

   Peter

   Seattle

   5 reviews

   4.0

   5 reviews

   Dined on November 4, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food, but overpriced. Very friendly and attentive service. Kind of noisy for a conversation, but not awful. We were entertained by the couple of colorful dry leaves falling on our table from the crack in the atrium roof.
   

   JOEY University VillageResponded on November 6, 2024

   Hey Peter, Thanks for taking the time to share your experience at JOEY University Village! We're thrilled to hear that you enjoyed our food and found our service attentive. We do apologize if the noise level was a bit high for your comfort. We appreciate your feedback and will certainly look into ways to improve the ambiance. We hope to see you again soon for another round of our flavorful dishes! Amber Mittler | Guest Service Manager
   

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7. E

   Erik

   Las Vegas

   1 review

   vip
   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Daniel our waiter was super. 5 stars. He was very attentive and helpful.
   

   JOEY University VillageResponded on November 4, 2024

   Hi Erik, Thank you for the 5-star review! We appreciate your support and look forward to welcoming you back soon! Amber Mittler | Guest Service Manager
   

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8. D

   Diana

   Charlotte

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always good, Daniel our server did an excellent job. We had just flown in from the east coast and we were exhausted, so the fact that we were at our table and out in less than an hour was a huge plus.
   

   JOEY University VillageResponded on November 4, 2024

   Hi Diana, Thank you so much for your kind words and the high rating! We're thrilled to hear that you enjoyed the food and found our service to be excellent. It's always wonderful to hear that our efforts to provide quick service are appreciated. We're also glad to know that you made it back to our restaurant and enjoyed the ambiance. We hope to see you again soon! Amber Mittler | Guest Service Manager
   

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9. L

   Lizbeth

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined on November 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   I appreciated that they were accommodating customers while they waited for their table with mock tails and appetizers. Then they gave us a free appetizer once we got to our table since we were about 20min late getting to our table. I appreciated that generous gesture since we had to wait beyond our assigned reservation time.
   

   JOEY University VillageResponded on November 4, 2024

   Hi Lizabeth, Thank you for taking the time to leave us a review. We're glad to hear that our staff's kindness during your wait for your table made your experience more enjoyable. It's great to know that the mock tails and appetizers were appreciated. We apologize for the delay in seating you, we understand it can be frustrating. We're glad that you found our service satisfactory and we hope that the gesture of the free appetizer added to your dining experience. We look forward to hosting you again soon! Amber Mittler | Guest Service Manager
   

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10. L

    Lisa

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our son is a student at UW and this is our traditional dinner spot when we visit from CA. This year was extra-special because we brought his Grams with us too. Our server Daniel was so helpful, attentive, and patient. A true pro at his job. Amazing food, service, and ambiance. See you next year!
    

    JOEY University VillageResponded on November 4, 2024

    Hi Lisa, We're thrilled to hear you had such a wonderful experience at JOEY University Village. It's heartening to know that we could make your visit extra special. We're glad you enjoyed our food and service, and we hope your son enjoyed his time with us. Can't wait to welcome you back next year! Thanks for choosing us as your dinner spot. We look forward to welcoming you back soon! Amber Mittler | Guest Service Manager
    

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