JOEY Sherway

Review summary

1. J

   Joanne VIP

   Toronto23 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The food is pretty good and consistent. Certainly not inexpensive but then that's the new normal. Our server Mady was lovely.
   

   Is this helpful?

2. S

   Samiya

   Toronto1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The ambience is really nice and the food was very good, but the service was very slow for a Tuesday night. We sat at 9:30 and we didn’t leave until 11:15 pm. This is with us already knowing what we were going to order. We just spent long stretches of time just kind of waiting for someone to come and take our order or refill our water. The place is beautiful but the service is just not there.
   

   Is this helpful?

3. A

   Anthony

   Toronto7 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Not the greatest experience I've had. The kitchen got the order wrong twice for one guest and gave another a chicken burger rather than a burger. Not the server's fault but the cooks can't read simple instructions.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Calgary1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated a birthday for my husband and we loved the service and the food was delicious. The waitress was attentive and knowledgable and very pleasant. My only complaint and its not really a complaint was that they didn't give a free dessert for the birthday - we moved from Calgary and it was common for us to celebrate at Joey's for birthdays and they always gave a free dessert so this was a change but like I said no big deal and did not in any way make us not enjoy the experience overall !!
   

   Is this helpful?

5. L

   Linda

   Toronto6 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very good and service was excellent. Wine prices were a little steep.
   

   JOEY SherwayResponded 3 days ago

   Thank you for the kind words! We're so glad to hear you enjoyed the food and service. We truly appreciate your feedback on the wine prices, and we’ll take that into consideration as we continue to improve. We hope to see you again soon for another great experience! Best, Kimberly Benitez, Reservation Coordinator
   

   Is this helpful?

6. SR

   SueR

   Toronto2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   Food and server and prices all good. Unfortunately, the table was way too small for six adults. My reservation was made a week in advance for six adults. I asked for a bigger table and was told the table we had was for six people. We were very cramped, and our faces were within inches of each other. Very uncomfortable and not enough social distance. We were literally in each others faces.
   

   Is this helpful?

7. OT

   OpenTable Diner

   Toronto2 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I wrote that I have a fractured ankle and requested a table close to the entrance. The host sat us further away, making me go up a few stairs even though there was an empty table right next to the door. And yeah, the table was the same size as the one she sat us on. So we just left at that point especially since the server took forever to come by.
   

   Is this helpful?

8. S

   STEPHANIE VIP

   Toronto2 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   It was a little chilly in the upstairs lounge, could have used the heaters on
   

   JOEY SherwayResponded 3 days ago

   Thank you for your feedback! We're glad you enjoyed your time with us, and we apologize for the chilliness in the upstairs lounge. We’ll make sure to adjust the heaters for a more comfortable experience next time. Hope to see you again soon! Best, Kimberly Benitez, Reservation Coordinator
   

   Is this helpful?

9. J

   Jennifer

   Toronto2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is excellent. Definitely a different take on traditional fare. The crispy loaded mashed potatoes were amazing. Was skeptical at first but I was won over. The cost of the steaks are quite steep however, for what you get. Compared to higher end steak houses I have been to this was very over priced. Overall the atmosphere was cozy and felt very comfortable. I definitely would recommend trying at least once.
   

   • 

   JOEY SherwayResponded 3 days ago

   Thank you for your thoughtful review! We're so glad to hear you enjoyed the food, especially the crispy loaded mashed potatoes – we're happy we won you over! We truly appreciate your feedback about the steak pricing, and we'll take it into account as we continue to improve. It's great to hear you felt comfortable and enjoyed the atmosphere. We hope to see you again soon! Best, Kimberly Benitez, Reservation Coordinator
   

   Is this helpful?

10. AL

    AngelinaL

    Toronto1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely dinner / App Ravioli was spectacular ! Sat upstairs at the far right by the window / music was a bit loud … but great experience ! Thank you / will be back
    

    Is this helpful?