JOEY Lansdowne

Review summary

1. K

   Kelly

   Ottawa

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was outstanding. Our server Jillian was hands down absolutely amazing. 5 stars l
   

   Is this helpful?

2. J

   James

   Chicago

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Very slow service. Waited 30 mins at the table before drink order was taken. 45 mins before drinks arrived. Food was great but a poor experience.
   

   JOEY LansdowneResponded today

   Hello James, Thank you for taking the time to provide us with this feedback, it is greatly appreciated. If there is any other feedback you would like to share, please check the private reply for my email address. Serena Macri Gust Service Manager
   

   Is this helpful?

3. D

   Diane

   Ottawa

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was delicious as always and service was outstanding. The one not so great thing that I'd like to point out is that originally the hostess wanted to sit my husband and I at the end of a long table very close to the front door. With the entrance door being different from how it used to be (used to be a revolving door), it's absolutely FREEZING there and the wind howls in that door. Something really needs to be done about that. I asked to be moved and thankfully she was able to accommodate us. Our food would have been ice cold instantly had we sat there. I really thing management needs to address that situation; especially if someone makes reservations in advance. Other than that little hiccup, dinner was fabulous as always!!!! Will most definitely return but would ask in advance to not be say there.
   

   JOEY LansdowneResponded today

   Hello Diane, Thank you for taking the time to provide this feedback. I am happy to hear you enjoyed dinner with us. We are aware of the door issue and have a permanent solution coming soon to ensure this is not an issue moving forward. Best, Serena Macri Guest Service Manager
   

   Is this helpful?

4. K

   Karin

   Ottawa

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always good to make a reservation at busy times. Got seated right away when we arrived. Good service and enjoyed the food.
   

   JOEY LansdowneResponded today

   Hello Karin, Thank you for taking the time to give us a 5-star review. We appreciate your feedback. We look forward to hosting you again soon. Serena Macri Guest Service Manager
   

   Is this helpful?

5. C

   Caroline

   Toronto

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Quality of the food was not worth the price. Very disappointing
   

   JOEY LansdowneResponded today

   Hello Caroline, Thank you for leaving us a review and providing this feedback. I would love to discuss your experience with you further. Please check the private reply for my email address. Serena Macri Guest Service Manager
   

   Is this helpful?

6. L

   Laurie

   Tampa

   16 reviews

   4.0

   16 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Service was very efficient and friendly. Our appetizers were delicious but our steak was mediocre at best. Could barely cut into it and although having asked for medium rare it was rare and full of gristle. We were compensated with a drink but would have been nice to have the steak compensated.
   

   JOEY LansdowneResponded today

   Hello Laurie, Thank you for taking the time to provide us with this feedback. I am sorry to hear that the steak was not to your expectations, I will ensure to provide the kitchen with this feedback.
   

   Is this helpful?

7. J

   John

   Ottawa

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time...will come again. All good. Server Eric helpful.
   

   JOEY LansdowneResponded today

   Hello John, Thank you for taking the time to leave us a review about Eric, it is greatly appreciated. Best, Serena Macri Guest Service Manager
   

   Is this helpful?

8. J

   Jeff

   VIP

   Ottawa

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food is always great, service is quick but not rushed.
   

   JOEY LansdowneResponded today

   Hello Jeff, Thank you for taking the time to leave us a review, your feedback is valued.
   

   Is this helpful?

9. M

   Matt

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined on January 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's impossible to choose your meal at Joey - everything is amazing. I struggle to go with my favourites or go with something new on the menu. Service as always is impeccable. Ambiance is first rate!
   

   JOEY LansdowneResponded on January 7, 2025

   Hello Matt, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon! Serena Macri Guest Service Manager
   

   Is this helpful?

10. B

    Berak

    Ottawa

    1 review

    5.0

    1 review

    Dined on January 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service from Kat a lovely first time experience and will definitely come back for the food and the Lovely Kat :)
    

    JOEY LansdowneResponded on January 7, 2025

    Hello Berak, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon! Serena Macri Guest Service Manager
    

    Is this helpful?