Joe's Crab Shack - Louisville

Joe's Crab Shack - Louisville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. s

   stacey

   Chicago1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   we has a reservation...don't bother with that because when you arrive for your reservation you will only be put on the waiting list ...which was another 45 minute wait. Why take reservations then? Once seated drinks took 20 minutes. We ordered our meals...45 minutes later I'm flagging down the manager....it took nearly 1 hour for our food...and then it was wrong. worst Joe's I've ever been to.
   

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2. L

   LOREN

   Louisville1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service was lousy, food took over and hour to be received, was ice cold when it was received, server never refilled my drink, manager did offer to remove food but even the 2nd go was cold, asked server for box waited almost another hr and gave up and had to go find the server to pay my bill, will never return
   

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3. R

   Ray

   Cincinnati2 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   We drive 3.5 hours on a spontaneous idea to dine here. Although it was busy, we waited over one hour for drinks and hour and twenty minutes for food. Appetizers calamari was ice cold and the crab legs were too. Atmosphere here is really neat tho right on the river.
   

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4. S

   Shelley

   Milwaukee3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, food served hot, drinks had a decent amount of alcohol and not watered down.
   

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5. J

   Jessica

   Orlando8 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to go with a group of 10+ We had family visiting from out of town. Very easy to make the reservation on Open Table and change the time when we found out they would be there a bit later. Staff was friendly and comfortable. Food was not too bad either.
   

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6. C

   Chris and Brittany

   Louisville1 review

   2.0

   Dined on March 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   I had the peach bourbon salmon and it was excellent. My lady had one of the steamer bowls with various crab and it was very sub par. The crab was not very meat and not flavorful. My son had the dish fingers and they were dreadful. Tasted awful. My toddler had the Mac and cheese, which she invited, but it was clearly a half box of kraft for $8. The service was very nice. We spent $150 for four people and I would not be upset at all about that if the food quality was as good for all of the pens as it was for my salmon, but I’d was not. We do not spend that much on a dinner very often and will definitely try another seafood place in the future.
   

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7. OT

   OpenTable Diner

   Cleveland2 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Waitress was great. Staff changed tables upon our arrival and that caused an issue but was resolved in time
   

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8. L

   Lucy

   Louisville2 reviews

   2.0

   Dined on February 22, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   It was our first and last time. Food was not tasty.
   

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9. B

   Brian VIP

   Detroit141 reviews

   5.0

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food were top notch. Our Server Bobbi Jo was great. Very good food served just as it was available which is so nice. We will be back.
   

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10. M

    Matthew

    Louisville2 reviews

    1.0

    Dined on December 25, 2024

    1. Overall 1
    2. Food 2
    3. Service 5
    4. Ambience 2

    Food is just extremely underwhelming every time we go here. Sent back 2 entrees and appetizers because they were cold and soggy. $100 later for 4 people with happy hour bar food specials for appetizers, it’s just the last time I’ll go back.
    

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