Jacksons - Southpointe

Review summary

1. T

   Trish

   Pittsburgh

   4 reviews

   5.0

   4 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We were there on a Friday night when they had live music. Very busy, so service was a bit slow but to be expected. The food was delicious and the drink specials tasty. Will definitely go back.
   

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2. C

   Colleen

   Pittsburgh

   17 reviews

   vip
   5.0

   17 reviews

   Dined on October 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love Jackson’s!!! Always a pleasurable experience!
   

   Jacksons - SouthpointeResponded on October 22, 2024

   Hey Colleen-thanks! Looking forward to welcoming you back soon.
   

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3. T

   Todd

   Pittsburgh

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. I had the 8oz filet, my wife the pork chop, and our son the mac and cheese with steak tips. We also shared an order of garlic and wine mushrooms. All of us enjoyed the meal. Service was very friendly as well.
   

   Jacksons - SouthpointeResponded on October 22, 2024

   Hey, thank you so much for your wonderful review! We're thrilled to hear that you and your family enjoyed your meals at Jacksons - Southpointe. It's great to know that our service was friendly and that you appreciated our food. We strive to provide an excellent dining experience for all our guests, and your kind words are a testament to that. We look forward to serving you again soon!
   

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4. M

   Mark

   Pittsburgh

   5 reviews

   5.0

   5 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We all had the prime rib. It was the best we have ever had. Sarah the bartender was great and Ruth, our server was wonderful. We will definitely be back !
   

   Jacksons - SouthpointeResponded on October 22, 2024

   Thanks for the review, MarkR! We're thrilled to hear that you enjoyed the prime rib and found it to be the best you've ever had. It's fantastic to know that our team made your experience even better with their attentiveness and service. We're looking forward to welcoming you back to Jacksons - Southpointe soon!
   

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5. M

   Michael

   Pittsburgh

   2 reviews

   5.0

   2 reviews

   Dined on October 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinners were amazing, and you get good portions. Brussel sprouts were good, but I probably would not get again. Pork chops were the best I've ever had.
   

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   Jacksons - SouthpointeResponded on October 17, 2024

   Hello Munchy, Thank you for taking the time to leave such a wonderful review for us at Jacksons - Southpointe. We're thrilled to hear that you enjoyed your meals and found the portions to be generous. It's great to know that our pork chops hit the spot for you! We appreciate your feedback about the Brussels sprouts and we'll certainly take it into consideration. We look forward to serving you again soon. Best, The Jacksons Southpointe Management Team
   

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6. B

   Bob

   Pittsburgh

   12 reviews

   vip
   3.0

   12 reviews

   Dined on October 5, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Ate at Jackson's last evening. As usual, the food was really good. The service started off with a bang, but as they got busier, we were completely forgotten. Had to chase down the server just to get my bill. Going to give it a break for awhile.
   

   Jacksons - SouthpointeResponded on October 17, 2024

   Thanks for the feedback, HonestBob! We're thrilled to hear that you enjoyed our food at Jackson's - Southpointe. We're sorry to hear about the initial service and the mix-up with your bill. We understand how frustrating it can be to have your experience forgotten, especially when you're having a good time. We'll take your feedback into account as we strive to improve. We hope to serve you again soon, hopefully with a better experience.
   

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7. B

   Barb

   San Francisco

   1 review

   5.0

   1 review

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   very nice great food nice ambiance server was wonderful
   

   Jacksons - SouthpointeResponded on October 17, 2024

   Thanks for the feedback! We're delighted to hear that you enjoyed our food and ambiance at Jackson's - Southpointe. We take pride in our team's hospitality and service, and we're sorry to hear that we fell short during your visit. Your input is valuable to us and will be taken into consideration. We hope to have the opportunity to serve you again and exceed your expectations. Best regards, The Management Team
   

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8. M

   MICHELE

   Naples

   6 reviews

   5.0

   6 reviews

   Dined on September 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Started with a delicious Lavender Lemon Twist martini! Food was excellent. Atmosphere was comfortable as tables are not crowded into a small space.
   

   Jacksons - SouthpointeResponded on September 23, 2024

   Hey Michele, We're thrilled to hear that you enjoyed your martini and found our food to be excellent! It's always wonderful to know that our guests appreciate the comfortable atmosphere we strive to create. We appreciate your high ratings and look forward to welcoming you back to Jacksons - Southpointe soon. Best, The Management Team
   

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9. V

   Vinod

   San Francisco

   26 reviews

   5.0

   26 reviews

   Dined on August 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always. Had the Brussels sprouts appetizer and ny strip. My girlfriend had the filet which was undercooked to her liking and had to be sent back to cook a little longer. Overall though great would definitely be back.
   

   Jacksons - SouthpointeResponded on August 30, 2024

   Thanks for the feedback, Brix4str! We're thrilled to hear that you enjoyed your meal at Jacksons - Southpointe. It's great to know that you enjoyed our Brussels sprouts appetizer and strip steak. We apologize for the undercooked filet, and we appreciate your patience. Your feedback is invaluable to us, and we're grateful for your review. We hope to see you again soon!
   

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10. s

    sapmom

    Pittsburgh

    4 reviews

    5.0

    4 reviews

    Dined on July 19, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Because the weather was incredible, our party of 8 opted outdoor seating. What a fantastic choice. We were able to enjoy drinks at a leisurely pace and then enjoy dinner. Our waitress was attentive, but not hovering.
    

    Jacksons - SouthpointeResponded on July 23, 2024

    Thanks for the feedback, sapmom! We're thrilled to hear that you and your party enjoyed your outdoor seating at Jacksons - Southpointe. It's great to know that you were able to enjoy a leisurely pace before indulging in our delicious food. We're also glad that our attentive service met your expectations. Your feedback is greatly appreciated and we look forward to welcoming you back soon. Best, The Management Team
    

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