Jackson's Bistro Bar & Sushi

Review summary

1. M

   Michelle

   Tampa

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Ribeye wasn’t seasoned well, thin, and overpriced. It looked more like a skirt steak. Seafood pasta was bland.
   

   Is this helpful?

2. V

   Vanessa

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience at Jackson’s was nothing short of amazing. I started off by running a little late, afraid that my reservation would be canceled. When I called the restaurant to advise of my late arrival. The manager informed me that he would mark me down as coming in late and told me to take my time. I appreciated the fact that there was no rush and that I could still enjoy my evening without worrying about my reservation being canceled. It was already a stressful day and evening and arriving late and missing my reservation would’ve ruined my night. I appreciate the staff being so nice and understanding. 10 out of 10 would definitely recommend. The food was amazing. That atmosphere was wonderful and calm and the service was exceptional.
   

   Is this helpful?

3. A

   Andrew

   Cleveland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place, dawn is an incredible server, food was delicious
   

   Is this helpful?

4. C

   Chris

   Tampa

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Overall good and fresh food. Sushi is very good, steak is okay and grouper is descent, just not anything fantastic. Good place to go for a date, just not the best food ever. View is amazing!
   

   Is this helpful?

5. B

   Barbara

   Tampa

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had a reservation for dinner before a concert at Amalie. We arrived early for our reservation but weren’t seated for 30 minutes. We didn’t have a server for another 15 minutes, then we finally got water and ordered wine. We ordered dinner at the same time to conserve time. We waited and waited. Our dinner arrived, but still no wine. We needed our check so we decided to cancel the wine. Then, the wine arrived. You comped the wine off our bill but we didn’t have time to drink it. We’ve never had such a bad experience there. I hope you get some staff and sort things out.
   

   Is this helpful?

6. J

   Jeffrey

   Orlando

   10 reviews

   2.0

   10 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We arrived on time for our reservation and still had to stand and wait for more than 20 minutes before being seated. There were LOTS of empty tables so we weren’t sure what the issue was…short of staff? Our server was inattentive at best and was slow to bring drinks and even after offering refills forgot to bring them. He never introduced himself by name and was seemingly disinterested in even being there. The noise level was very high and it made it difficult to carry on a conversation at our table for two. The site and location have great potential, but the lack of management left us wanting more and doubting we would return.
   

   Is this helpful?

7. A

   Adam

   Tampa

   7 reviews

   5.0

   7 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter Javier provided an awesome experience. The food was perfect! Thanks and we will be back!
   

   • 
   • 

   Jackson's Bistro Bar & SushiResponded 3 days ago

   Hi Adam, We're thrilled to hear that you had an awesome experience at Jackson's Bistro Bar & Sushi! It's wonderful to know that our food and service met your expectations. Your kind words about Javier means a lot to us and we're looking forward to welcoming you back soon. Thanks for the fantastic review and the perfect ratings!
   

   Is this helpful?

8. A

   Anne

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Fab sushi, tuna and sea bass. Outdoor seating by the water is lovely, indoors is a bit basic with long functional tables. Recommend booking early to secure outdoor dining
   

   Jackson's Bistro Bar & SushiResponded 6 days ago

   Hey Anne, We're thrilled to hear that you enjoyed our sushi and the tuna and sea bass! We're sorry to hear that our indoor seating didn't meet your expectations, and will be doing a renovation next year to match what we've done on the patio. We always aim to provide a memorable experience for our guests, and your feedback helps us do just that. We hope to serve you again soon at Jackson's Bistro Bar & Sushi. Jackson's Bistro Bar & Sushi, The Management Team
   

   Is this helpful?

9. N

   Nikki

   VIP

   Orlando

   9 reviews

   2.0

   9 reviews

   Dined on February 8, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   I typically have a great experience at Jackson’s. It is one of my favorite restaurants in Tampa. However my recent experience was not as pleasant. Although our server was great and very accommodating, our food had many issues once it arrived at our table. Some items were burnt and one person in our party could not finish his food due to an ingredient he asked to have removed. On top of this we still paid full price for our meal. Hoping the next experience is better
   

   Jackson's Bistro Bar & SushiResponded 6 days ago

   Hello Nikki, We're truly sorry to hear about your recent experience at Jackson's Bistro Bar & Sushi. We appreciate your feedback about the food and the issue with one of your party's dishes. Please know that we're taking your comments into serious consideration as we continuously work to improve our service. We hope to have the opportunity to serve you again and provide a better dining experience. I will also send you a message privately soon.
   

   Is this helpful?

10. M

    Matt

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on February 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    I’ve had a great lunch at Jackson’s Bistro; Our table was outside on the deck, our server was quick and attentive, food was amazing. Will definitely be back.
    

    Is this helpful?