Jack Binion's Steak House - Horseshoe Indianapolis

Review summary

1. T

   Tammy

   Indiana

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fantastic!! The food was absolutely delicious. The waitress Kim was wonderful!! Highly recommend
   

   Jack Binion's Steak House - Horseshoe IndianapolisResponded today

   We're ecstatic to hear that you had a fantastic experience at Jack Binion's Steak! Thank you for your feedback.
   

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2. D

   Duane

   Columbus

   5 reviews

   2.0

   5 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Not sure how a french onion soup can be tasteless. And the short rib was more like a chuck roast grandma used to make for Sunday dinner, which is fine if that's what you want or ordered. Not sure I will return to this steakhouse unless I have comped food from the casino
   

   Jack Binion's Steak House - Horseshoe IndianapolisResponded today

   Thank you for taking the time to leave us a review. We value your experience and will share your experience with our staff.
   

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3. d

   douglas

   Indiana

   1 review

   3.0

   1 review

   Dined on January 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We have eaten here several times I completely understand staffing issues. BUT our poor server had no help. We waited 15 minutes for water, longer for bread! She explains someone had called off so the person that normal did it was swamped. There were several table open. We were sat in an are where our server already had several tables including one large party. We saw another server just wandering. We heard her tell our server she had nothing She wasn’t helping bus or run food. She didn’t refill water. Nothing!! To me that seems like a management problem.
   

   Jack Binion's Steak House - Horseshoe IndianapolisResponded today

   It's regrettable to hear about your experience at Jack Binion's Steak. We apologize for any inconvenience caused by the service issues you encountered.
   

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4. S

   Stephen

   Indiana

   1 review

   4.0

   1 review

   Dined on January 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice place. Food and service was excellent. Just very overpriced
   

   Jack Binion's Steak House - Horseshoe IndianapolisResponded today

   We're grateful for your positive feedback. Thank you for sharing your experience with us!
   

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5. D

   Deanna

   Indiana

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment I stepped in I felt a pleasant, soothing ambience in the atmosphere. The check in person was very friendly. Our waiter was very polite and professional. He handled our group with ease. The food was delicious and cooked to perfection. Nice portions for the money. Will definitely be back.
   

   Jack Binion's Steak House - Horseshoe IndianapolisResponded today

   Thank you immensely for your positive feedback. We are thrilled to hear about your wonderful experience at Jack Binion's Steak. We look forward to welcoming you back soon!
   

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6. B

   Brian

   Indiana

   1 review

   1.0

   1 review

   Dined on December 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Steaks were under cooked. Didn’t get our order correct. Service was slow but polite. They did adjust the check to compensate for the mistakes and offered free dessert.
   

   Jack Binion's Steak House - Horseshoe IndianapolisResponded today

   We apologize for falling short on your steak order, but we're glad to hear our service was polite. We hope to welcome you back soon.
   

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7. S

   Sherie

   Indiana

   1 review

   4.0

   1 review

   Dined on December 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Rib eye was excellent! Overall good experience with our friends. A bit pricey though
   

   Jack Binion's Steak House - Horseshoe IndianapolisResponded today

   We are happy to hear that you enjoyed the rib eye at Jack Binion's Steak. Thank you for sharing your experience with us!
   

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8. K

   Karen

   Indiana

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was wonderful and Christina was a great server!!
   

   Jack Binion's Steak House - Horseshoe IndianapolisResponded today

   We are excited to hear that you enjoyed the food and had a great server at Jack Binion's Steak!
   

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9. OT

   OpenTable Diner

   Indiana

   1 review

   3.0

   1 review

   Dined on December 25, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The prices are too high, and the portions are small! Everything is à la carte. We won't be returning. I mean, the portions are insanely small!
   

   Jack Binion's Steak House - Horseshoe IndianapolisResponded today

   We regret to learn about your experience. Please feel free to reach out to us at (877) 386-4463 to discuss your concerns further.
   

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10. J

    Jennifer

    Indiana

    1 review

    5.0

    1 review

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Great food! Live piano music playing Christmas music was nice.
    

    Jack Binion's Steak House - Horseshoe IndianapolisResponded today

    We're delighted to hear you enjoyed the great food and live piano music at Jack Binion's Steak. Your feedback is incredibly valuable.
    

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