ITA Kitchen - Garden City

Review summary

1. C

   Claire

   VIP

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and really nice staff. Loud and fun.
   

   ITA Kitchen - Garden CityResponded 4 days ago

   Thank you for the 5 star review. We are glad you had fun and enjoyed, we hope to see you again soon!
   

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2. S

   Sonya

   New York City

   12 reviews

   4.0

   12 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   food was very food, service was good, Just wish they had a dessert menu
   

   ITA Kitchen - Garden CityResponded 4 days ago

   Thank you for the review. We are glad you enjoyed and are sorry to hear you did not receive our dessert menu. We hope to welcome you back in soon!
   

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3. G

   Genie

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wait staff was very friendly and birthday music was a fun surprise.
   

   ITA Kitchen - Garden CityResponded 4 days ago

   Thank you for the5 stars! We are delighted you enjoyed and had fun and we hope to see you again soon.
   

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4. B

   Brenda

   VIP

   New York City

   44 reviews

   4.0

   44 reviews

   Dined on January 3, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious. Service was good and very helpful. Lots of birthdays celebrated. I would definitely go back!! 
   

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   ITA Kitchen - Garden CityResponded 4 days ago

   Thank you for the review. We are glad you enjoyed and we hope to see you again soon!
   

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5. B

   Bella

   VIP

   Orlando

   10 reviews

   5.0

   10 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always a great meal! Local neighborhood joint serves BIG FLAVORFUL food! We are always full when we leave!
   

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   ITA Kitchen - Garden CityResponded 4 days ago

   Thank you for the great review. We love to hear you enjoyed and we look forward to seeing you again soon
   

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6. C

   Carissa

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful time at ITA Kitchen! The food was fantastic. We started off with the mozzarella appetizer that was made at our table followed by a Spicy Rigatoni dish for me and the veal chop (the night’s special) for my boyfriend. Both meals were absolutely incredible and we both ended up sharing from each other’s plates. I had an espresso martini flight for dessert that was delicious. The wait staff was excellent and answered any questions we had. Highly recommend and we’ll definitely be back!
   

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   ITA Kitchen - Garden CityResponded 4 days ago

   Thank you for the great review. We are delighted to hear that you enjoyed your experience and we look forward to seeing you again in the future.
   

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7. C

   Chandra

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I came in as a party of ten for new years eve and initially the service was slow, but I chucked it up to being nye. I did however become frustrated when we received 6 shrimps for the table. When they arrived we were told the rest will come out shortly 15mins passed and the children in our party were complaining of being hungry and we still only received some of our drinks. I spoke to the manager who just came off a bit dismissive and unapologetic just reiterating that we shouldn't worry because we're all going to eat. Our waitress really saved the night. She was apologetic and proactive always checking in that we had enough food and we had more drink orders in. I was initially regretting my decision of coming but her actions really turned things around and made the rest of the night enjoyable.
   

   ITA Kitchen - Garden CityResponded 4 days ago

   Thank you for the review. We are sorry to hear about the long time passing for your food but we are glad to hear your waitress made this a wonderful experience for you. We hope to welcome you back in again soon.
   

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8. M

   Marissa

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on December 31, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   We got there early. They seated us early happily. Took almost an hour to see a waiter. Another half an hr to get drinks. Even a soft drink took forever to get. We sent back one appetizer since it was spoiled or just off tasting. All of our entrees were really good. The service sucked. It seemed like they only had two waiters for the entire restaurant and many times we were looking for her to place an order or trying to get her attention for basic utensils. The atmosphere was gorgeous and the dessert was amazing All in all I don’t think we’ll be back. We’ve had better Italian food and better services at other places
   

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9. C

   Claire

   New York State

   1 review

   4.0

   1 review

   Dined on December 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   First time visiting this restaurant. Didn’t realize it was a very family oriented restaurant. The restaurant was nice. The hostess weren’t as friendly but they weren’t rude, they could have been a tad more welcoming. Even though the reservation was booked under open table. Seems like the note and the option we selected wasn’t taken into consideration. It was okay because we got to explore the regular menu. The server was nice. I just didn’t hear her name - she said it once in the beginning. Surprisingly for a Monday, this restaurant was super busy ! Reservations are highly encouraged. The food was so good, hot, fresh, and full of flavor. Calamari has 3 different dipping sauce options which is a first, the ceasar salad was delicious, the main course, we had spicy rigatoni, just wow, finally I find a local place that knows how to make this! I don’t have to go into the city!! We had dessert, my husband had a pistachio cheesecake and I had a warm brownie and ice cream. Overall it was cool. The tables are a tad close to each other so if you paid attention you could hear what each table was talking about.
   

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   ITA Kitchen - Garden CityResponded on December 31, 2024

   Thank you for the review. We appreciate hearing about your experience and we look forward to welcoming you back again in the future!
   

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10. L

    Lisa

    New York City

    1 review

    3.0

    1 review

    Dined on December 29, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Food was a bit salty and the fish has a bit of weird taste
    

    ITA Kitchen - Garden CityResponded on December 31, 2024

    Thank you for the review. We are sorry to hear about this and we will discuss with our kitchen. We hope we can still welcome you back again soon.
    

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