Isabelle’s Osteria

Review summary

1. M

   Merna

   New York City

   30 reviews

   5.0

   30 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect neighborhood restaurant for lunch and dinner
   

   Is this helpful?

   Report
2. P

   Phillip

   New York City

   117 reviews

   vip
   2.0

   117 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   The restaurant's food and service overall should garner an excellent review,but two big problems ruined the entire experience!The noise level is totally unacceptable,especially when combined with the unneeded loud music ,that should be eliminated!We were seeing a friend and could not have a conversation ,unless we screamed!This ruins the ability to have a relaxing meal!The second major blunder was when we were eating our dessert,we were rushed by being constantly asked by restaurant staff ,who surrounded our table and asked if we were finished!This made us very uncomfortable and was insulting to us .I can't recommend this restaurant and we will not return!
   

   Isabelle’s OsteriaResponded 1 day ago

   Thank you for your detailed feedback, Phillip. It's crucial to us that each guest enjoys a relaxing and comfortable dining experience. We're sorry to hear the noise level and timing of our team's interactions affected your evening. We value guest input and are committed to addressing these concerns. Please call us so we can work to make things right. Thank you. -Isabelle's team
   

   Is this helpful?

   Report
3. P

   Peter

   San Francisco

   3 reviews

   vip
   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful wine list focusing on Italy (and some international). Reasonable mark-ups.
   

   Isabelle’s OsteriaResponded 1 day ago

   Peter, it's fantastic to hear that our wine selection resonated with you. We take pride in curating a diverse list that highlights Italy's unique varietals alongside international favorites. Thank you for the 5-star review! We hope to welcome you back soon for another exquisite experience. -Isabelle's team
   

   Is this helpful?

   Report
4. M

   Meredith

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful thanksgiving dinner here. Will definitely come back to try their regular menu!
   

   Isabelle’s OsteriaResponded 3 days ago

   Thank you for sharing your experience, Meredith! We're thrilled that your Thanksgiving dinner was wonderful. We can't wait to welcome you back to explore our regular menu. -Isabelle's team
   

   Is this helpful?

   Report
5. U

   Un

   Chicago

   15 reviews

   vip
   5.0

   15 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Thanksgiving dinner. It was super crowded but the service was so efficient. I was surprised how generous the portions were given the prefix menu was very affordable for a 3 course meal. The price of the drinks weren’t that bad either. I have to really credit the manager for super efficient service despite the craziness of how busy it was.
   

   • 

   Isabelle’s OsteriaResponded 3 days ago

   We’re grateful for your kind words and 5-star review! It's fantastic to hear that our team's efficiency stood out during your Thanksgiving visit. We're delighted you enjoyed the generous portions and appreciated the service from our manager. Looking forward to welcoming you back soon! -Isabelle's team
   

   Is this helpful?

   Report
6. C

   Catherine

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Dined on Thanksgiving. Seated promptly at our reserved time. Very attentive waitstaff. The prix fixe menu had exactly what I wanted, including the BEST Caesar salad… ever! (Fabulous bread, too!) But the roasted Brussels sprouts were “blackened” beyond comprehension. And no response when I pointed out the vegetable(?) to our server. As far as the ambience, of course it was loud. It was a festive occasion. However, turning up the music (the Allman Brothers, really?!) only made the room louder.
   

   Isabelle’s OsteriaResponded 3 days ago

   Catherine, it's great to hear our team was attentive and you enjoyed our prix fixe menu, especially the Caesar salad and bread. We’re sorry to learn about the Brussels sprouts and music volume. The dining ambiance and food quality are important to us. Please call us so we can address your concerns directly. Thank you for sharing your experience with us. -Isabelle's team
   

   Is this helpful?

   Report
7. L

   Lynne

   New York City

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was delicious, service was good, but it got noisy as our meal was served. Still, would definitely recommend.
   

   Is this helpful?

   Report
8. B

   Barbara

   New York City

   30 reviews

   vip
   5.0

   30 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was spot on for our dinner at Isabella’s. We were made to feel so welcome by everyone from servers to bussers to maitre d - even a trainee spotted a concern and immediately offered assistance. The food was excellent and generous for the price point in Manhattan. Stand outs were the roasted beets and endive salad. The homemade pasta was also cooked perfectly - al dente but not too much so. We will be back!
   

   Isabelle’s OsteriaResponded on November 25, 2024

   Barbara, your 5-star review paints such a vibrant picture of your dining experience with us! It’s wonderful to hear how warmly our team welcomed you and how much you enjoyed the roasted beets, endive salad, and homemade pasta. We look forward to welcoming you back for another delightful meal! -Isabelle's team
   

   Is this helpful?

   Report
9. C

   CEM

   New York City

   1 review

   1.0

   1 review

   Dined on November 10, 2024

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 3

   The hosts were rude. We arrived on time for our reservation but had to wait 35 minutes to be seated. When we were finally shown to our table, the host was unfriendly and gave us an odd setup—a round and a straight table combined. I had booked this for my wife’s birthday and even mentioned it, but they didn’t do anything special. Overall, a terrible experience. I wouldn’t recommend going here.
   

   Isabelle’s OsteriaResponded on November 12, 2024

   We're genuinely sorry to hear that your experience with us did not meet your expectations, especially on such a special occasion. Our aim is to provide warm hospitality and ensure each celebration feels special. Please allow us the opportunity to address your concerns personally. Contact us by phone so we can work to make things right. Thank you. -Isabelle's team
   

   1 person found this helpful

   Report
10. M

    Marston

    New York City

    46 reviews

    vip
    5.0

    46 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    I was really surprised at how good this place was, being as no one I know had ever really heard of it. It is a Gem to be sure. We were able to get a table for 5 at 7pm on a Friday a week or so in advance, which made me wonder why...but everything was delicious! To start we shared burrata, octopus, cauliflower and tune tartar - all were fantastic especially the cauliflower. Mains were the tagliatelle with bolognese (best Ive had maybe?), cacio pepe (great), branzino (weakest link but still fine) and the pork chop milanese (brilliant). The budino for dessert was terrific. Service was tough to do well in the noise, but the pace was great, the service squad moving like a machine, and the guests all seemed to be having a great time. Prices were not silly. No question we will go back - and you should try it if you havent.
    

    Isabelle’s OsteriaResponded on November 11, 2024

    Marston, thank you for sharing your fantastic review of Isabelle's Osteria! We're thrilled you and your group enjoyed our culinary offerings, from the burrata to the pork chop milanese. Our team takes pride in providing a seamless dining experience. It's wonderful to know we left such a positive impression, and we eagerly await your return for another delightful evening. -Isabelle's team
    

    Is this helpful?

    Report