Ironwood Kitchen & Cocktails

Review summary

1. F

   Farrar

   Alabama

   1 review

   2.0

   1 review

   Dined on December 10, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Upon my arrival, my table was ready according to my reservation. It took my server quite some time to come and take our drink orders. Upon receiving our food, the beef on my sandwich was so dry and crunchy when I chewed it, I was unable to eat it and had to return it. I replaced it with fish that was primarily batter with overcooked hard potato wedges. My lunch date enjoyed his smoked salmon salad I was hoping to enjoy my food as much. The ambience was nice, my table was nice. My server was nice but a bit slow. The restaurant was very empty so I don’t feel like she was overly pulled, and there was also a second server working. I would definitely try it again however I was not impressed at all today. The two items I had I would not order again. Parking was also less than desirable.
   

   Ironwood Kitchen & CocktailsResponded on December 13, 2024

   Farrar, Thanks for visiting us at Ironwood Kitchen & Cocktails. We're sorry to hear that your experience didn't meet your expectations. We apologize for the delay in your order and the dry beef on your sandwich. We also regret that the fish and potato wedges didn't live up to your expectations as well. We appreciate your feedback and will work on improving these areas. We hope for another chance to impress you in the future. Ironwood Management Team
   

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2. J

   Jay

   VIP

   Dallas

   36 reviews

   4.0

   36 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Nice dinner at the bar. The restaurant was lovely and the staff were very pleasant and helpful. Food was solid and would come back for another meal.
   

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   Ironwood Kitchen & CocktailsResponded on December 13, 2024

   Jay, Thanks for the review! We're thrilled to hear that you enjoyed your dinner at the bar and found our staff to be pleasant and helpful. It's great to know that you're planning to return for another meal at Ironwood Kitchen & Cocktails. We noticed that you rated our food a bit lower, and we appreciate your feedback. We're always striving to improve, and your review will help us do just that. We look forward to welcoming you back soon! Ironwood Management Team
   

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3. D

   Dominic

   Milwaukee

   1 review

   3.0

   1 review

   Dined on December 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was ok for the price. Portion size was very small resulting in not great value for money. Flavors were good but accompanying side were just ok. The ambience was a bit dead and cold. I had to keep my zipped top on. Service was average even though it was a quiet night. Overall I was expecting more but was less than impressed.
   

   Ironwood Kitchen & CocktailsResponded on December 13, 2024

   Dominic, Thanks for the feedback. We're glad to hear that you found our food ok for the price, but we're sorry to hear that our portion sizes and ambience did not meet your expectations. We also appreciate your comments about our flavors and side dishes. We will take your feedback into account as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again soon at Ironwood Kitchen & Cocktails. Ironwood Management Team
   

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4. M

   Megan

   VIP

   Charlotte

   10 reviews

   3.0

   10 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food came out a bit cold. I had the diver scallop risotto and while the flavor was good, the food came out a bit cold and the risotto was undercooked.
   

   Ironwood Kitchen & CocktailsResponded on December 8, 2024

   Hi Megan, Thank you for taking the time to share your feedback. We're sorry to hear that your experience was not up to your standard. We always strive to provide our guests with the best food served perfect and at the correct temperature, and we regret that we fell short in this instance. We will certainly take your comments into consideration and work on improving our food preparation and temperature. We appreciate your understanding and hope to have the opportunity to serve you again soon. Best regards, Ironwood Management Team
   

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5. A

   Andrea

   Alabama

   1 review

   4.0

   1 review

   Dined on December 7, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The ambience is nice. It wasn’t crowded, and it was pretty quiet. Our server was great! The food was just eh, especially for the price. Chicken for my Caesar salad wasn’t cut all the way through and was too tough to be cut by the butter knife I had. My husband had to use his steak knife, and it was still cumbersome. His steak wasn’t cooked to the right temp and wasn’t great. The steak entree was half of our entire bill, so we expected it to be really good. Most bites of the German potato salad with it basically tasted like a plain potato. It may be a good place for drinks with friends, but we won’t go back for dinner again.
   

   Ironwood Kitchen & CocktailsResponded on December 8, 2024

   Hello Andrea, Thank you for taking the time to share your experience at Ironwood Kitchen & Cocktails. We're glad to hear that you enjoyed our ambiance and service. However, we're sorry to hear that meals didn't meet your expectations. We appreciate your feedback about the chicken and the steak, and we'll certainly take it into consideration as we continuously strive to improve our dishes. We hope to have the opportunity to serve you again and provide a more enjoyable dining experience. Warm Regards, Ironwood Management Team
   

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6. L

   Luciana

   New Orleans

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The Thanksgiving special was good but nothing I different from what I would have cooked at home. Not what I expected from a nice restaurant, or the price point. The portion was good though, and like I said, it was good, just nothing special.
   

   Ironwood Kitchen & CocktailsResponded on December 3, 2024

   Hello Luciana, Thanks for the feedback. We're glad to hear that you enjoyed our Thanksgiving special and found it satisfyingly filling. We appreciate your honesty and understand that we may not have met your expectations, especially with regards to pricing and the uniqueness of our offerings. We are always working to improve, and your feedback helps us do that. We hope to have the opportunity to serve you again and exceed your expectations. Warm Regards, Ironwood Management Team
   

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7. T

   Theresa

   Alabama

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were excellent and cocktails were fantastic! Nice intimate atmosphere and wonderful dining experience!
   

   Ironwood Kitchen & CocktailsResponded on December 3, 2024

   Hi Theresa! Thank you for the great review! We look forward to seeing you again soon! Ironwood Management Team
   

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8. L

   Leonnette

   Louisville

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was our first time dining at this establishment & we chose Thanksgiving. It's beautiful, relaxing & a nice atmosphere. My husband, daughter & I all got different items from the menu, but we would all agree the food was good, but it wasn't hot.
   

   Ironwood Kitchen & CocktailsResponded on December 3, 2024

   HI Leonnette, Thanks for the review! We're thrilled to hear that you and your family chose Ironwood Kitchen & Cocktails for your Thanksgiving dinner. It's great to know that you enjoyed our ambiance and food selection. We appreciate your feedback on the temperature of your food, and we'll certainly take a closer look at that. We're glad to hear that you found the overall experience relaxing and enjoyable. We hope to see you again soon for another great meal. Ironwood Management Team
   

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9. PG

   PaulG

   Alabama

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful atmosphere and outstanding service. We came for Thanksgiving and although they had a traditional Turkey plate, we thought it was a bit pricey at $46. The food was exceptional, especially the quail and the Brussels sprouts. I would have given a 5 rating on the food except the Filet for $44 looked like it had been cut in half horizontally and was the thinnest Filet I have ever seen and the flavor was just average. Overall, it was a great experience; just disappointed in the Filet.
   

   Ironwood Kitchen & CocktailsResponded on December 3, 2024

   Hello PaulG, Thank you for choosing Ironwood Kitchen & Cocktails for your Thanksgiving celebration. We're thrilled to hear that you enjoyed our quail, Brussels sprouts, and our service. We understand that you found our Turkey plate a bit pricey. We aim to provide exceptional food and service, and we're sorry to hear that the Filet did not meet your expectations. We appreciate your feedback and will take it into consideration as we continually strive to improve our offerings. We hope to have the opportunity to serve you again soon. Warm Regards, Ironwood Management Team
   

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10. L

    LaVone

    Alabama

    39 reviews

    5.0

    39 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and good menu options. We had brunch — everything was great!
    

    Ironwood Kitchen & CocktailsResponded on November 25, 2024

    Hello LaVone! We're thrilled to hear that you enjoyed your brunch at Ironwood Kitchen & Cocktails! It's wonderful to know that our service and menu options met your expectations. Thank you for taking the time to share your experience. We look forward to welcoming you back soon! Best regards, The Management Team
    

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